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The Reach, A Waldorf Astoria Resort

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The Reach, A Waldorf Astoria Resort
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3,200 Reviews from our TripAdvisor Community

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There are newer reviews for The Reach, A Waldorf Astoria Resort
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Showing 2,865: English reviews
Mansfield, Texas, United States
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 12 May 2014 via mobile

Great spot right on the beach, amazing service and nice rooms. My only complaint is they clean the beach of seaweed. We've been here a few days now and they haven't picked up the seaweed that's washed in once. Everything else has been wonderful.

Helpful?
Thank Jennifer B
Orlando, Florida
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 May 2014

My daughter's wedding was held here at the Reach Resort. Beautiful location for an outdoor wedding. Many of our out of town guests stayed here and enjoyed what the hotel had to offer : great location away from the hectic Duval Street, but close enough to walk to. Good food, drinks & Great beach and resort activities. Had a wonderful... More 

Helpful?
Thank Vchiggins
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so much for your review of The Reach Resort. We are thrilled that you enjoyed your time here with us and that the wedding events all went smoothly. We hope to have you stay with us again in the future should you visit Key West again! More 

Atco, NJ
Level Contributor
141 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 11 May 2014

My wife and I loved this place so much we can't wait to come back to this location in Key West. The staff was very helpful. I recommend this place. It is a little pricey but very quite, nice beach, great jet-sking.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank DennisDowhy
Tennessee, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 May 2014

if you're looking for Fairfield Inn type accommodations with a Waldorf name and price tag and a decent restaurant, this is your place. If you want to stay at a Waldorf/Hilton in Key West go to the other one (Casa Marina) or stay with another brand. Cashed in a ton of Hilton points for my wife and my 20th anniversary... More 

Review collected in partnership with Waldorf Astoria

Helpful?
4 Thank Anthony M
Roanoke
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 May 2014 via mobile

We had a very good experience at this resort except for check in. When they say 4:00 pm is check in, they really mean later, which was unacceptable to us. When the rooms were not available at 5:00 pm, we complained. Only then did they agree to let us have a room. They did give us a better rate. The... More 

Helpful?
1 Thank Dale W
Fairfax, Virginia
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 May 2014

Stayed here for one night. The room was nice and cozy. Located at the southernmost end of the Keys, has a nice feel to it. The room we got was at the back of the hotel which was a bit of a let down as had to walk long to get to the room. Our room, though, had an ocean... More 

Helpful?
1 Thank Vikas G
NH
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 May 2014

Elegant and with good service. A place to relax before and after enjoying the delightful craziness that is Key West. Rooms were nice, pool service kept our large party lubricated as we enjoyed the sun. Front desk staff was very helpful with other arrangements. HINT: Do the Sea Doo tour, lots of fun!

Helpful?
1 Thank SkillDog
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 May 2014

The hotel is perfectly located, with one real and private beach. Facilities are quite beautiful, rooms are also clean and well equipped, although not the best for a family of 4. Major key west attractions are at a walking distance. The restaurant was also a nice experience, with good food and service for dinner in a superb location. Breakfast was... More 

Helpful?
Thank luisrnunes
Philadelphia, Pennsylvania
Level Contributor
105 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 3 May 2014

The Reach is at the end of Duval street. Its is the sister hotel to the Casa Marina which we have stayed at many times. The first time we went to Key West we stayed here at the Reach. This year we are going to stay there again. It has its own small but privite beach. A nice size pool... More 

Helpful?
2 Thank Mark W
Joshua B, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so much for your kind review of our resort here in Key West. We are always pleased to hear from guests who have enjoyed there time here at The Reach and we look forward to seeing you again. Best regards, More 

N.Carolina
Level Contributor
180 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 30 April 2014

A recent weekend stay proved to be great. We were in an upgraded suite, everything needed there. Daily and nightly room service filled all our needs. The pool and beach service was perfect....anything we needed, they were there to help...with a smile and most polite. After reading many of the reviews, we were a bit concerned...however we found none of... More 

Helpful?
4 Thank NCTravel0r
Cindy A, Front Office Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to respond regarding your recent stay at The Reach Resort. We are pleased to know that you had such an enjoyable visit. We look forward to welcoming you back to The Reach Resort sometime in the very near future. Cindy Acevedo Cindy.acevedo@waldorfastoria.com Front Office Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: RM1,616 - RM3,090 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
Hotel Style:
#8 On the Beach Hotel in Key West
#10 Spa Hotel in Key West
#12 Top resorts Hotel in Key West
#13 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from The Reach, A Waldorf Astoria Resort staff and other travellers.
21 questions
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Questions? Get answers from The Reach, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Water view rooms instead of courtyard”
 of 5 bubbles 9kerrys, 1 Dec 2016 | Read review
“The courtyard view was the best bet, as you also get a partial ocean view looking out onto the courtyard.”
 of 5 bubbles karenauclair, 27 Nov 2016 | Read review
“Get the court yard view most have a slight ocean view.....”
 of 5 bubbles Flashrabbit, 18 Nov 2016 | Read review
“Some are better than others, we were on the street view. Not great”
 of 5 bubbles biggtman, 16 Nov 2016 | Read review
“Beach view!”
 of 5 bubbles margaretg885, 15 Nov 2016 | Read review
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