We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Reach, A Waldorf Astoria Resort

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Reach, A Waldorf Astoria Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,458 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Reach, A Waldorf Astoria Resort
See the most recent reviews
Showing 3,090: English reviews
Madison
Reviewed 11 November 2014

The grounds are not very well kept. The housekeeping leaves 'clean' linens in an open sack on the floor in the outside breezeways for 8+hours before putting them in the rooms. Additionally, the overall cleanliness of the resort is questionable (they don't dust, the floors are perpetually dirty, dont sit on any chair without a cover). Ricardo at the pool...

 Report
Helpful?
3Thank MommyLovesChanel
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to provide candid feedback regarding your recent stay at The Reach Resort. Please accept my apology for failing to meet your expectations while you were on property. Your comments have been shared with our property management in order to reexamine our operational procedures and assist in the retraining of our staff members. Jennifer Tomasello...

Aberystwyth
Reviewed 10 November 2014

Really nice hotel on a very well kept beach with great views over the ocean. Good quality dining pleasant helpful staff. Very short walk to Duval Street that's worth a walk up one side and down the other avoiding the cockrels on the way. Earnest Hemingways House a short walk and worth a visit. First appearances of stairways make it...

 Report
Helpful?
Thank Robert R
Tampa, Florida
Reviewed 9 November 2014

When arriving at our room we found it to be,way to small for three people.The two beds were small singles. My daughter had to sleep on the floor between the two beds.The small desk had an old beat up chair. There was no sofa or lazy-boy, The beach was the smallest we had ever seen.Most of our vacation was spent...

 Report
Helpful?
9Thank rockyny2014
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to provide us with such candid feedback regarding your recent stay at The Reach Resort. Please allow me to apologize for our property failing to meet your expectations. We offer several types of rooms on property and it would be a pleasure to assist you in finding more comfortable accommodations should you re visit...

Cincinnati, Ohio
Reviewed 9 November 2014

If you want a fantastic experience, spend a little extra money and stay next door at the Southernmost. Room was average. Bathroom vould have been cleaner upon our arrival. On the first full day, we were asked to let maintenance have access to our room for two hours to fix an electrical issue. Apparently the access to the box was...

 Report
Helpful?
4Thank K6lly
Akron, Ohio
Reviewed 8 November 2014

Quality, well-maintained facility. Nice beach with a pier/gazebo and very good water views. Lobby, dining room and bar wait staff were professional, helpful and friendly. We enjoyed several breakfasts and dinners outdoors. Very good water views. Breakfast buffet was quite good with variety. Dinners were outstanding. Housekeeping very good, but not quite to the hotel's standards.

Review collected in partnership with Waldorf Astoria
 Report
Helpful?
1Thank OWGandWife
London England
Reviewed 8 November 2014

The interior/exterior walkways of the hotel are max 3 star as are the outside doors of the rooms elevators etc.- needs upgrading looks a bit rundown. The room was very nice - nice outlook - bathroom only had a shower but everything was efficient & worked well. Lovely bathrobes - quite special & a N'espresso machine - wow! Had breakfast...

 Report
Helpful?
2Thank Madeline34
Key west, United States
Reviewed 6 November 2014

Staff was great, location was good, property was nice but my room was a weak 4 star not 5 star. The Strip house restaurant was good not great. Had a few issues with room but staff took care of the bigger issues in a reasonable time. It has a nice beach which my wife demanded, not many beaches on Key...

Review collected in partnership with Waldorf Astoria
 Report
Helpful?
3Thank Brent B
Joshua B, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share your experience with us here at The Reach Resort. I'm very sorry to hear about your disappointment with our accommodations here in Key West as we strive to ensure our guest's comfort and satisfaction here at The Reach. I'm glad you found our staff on property to be helpful and attentive, and...

Boston, Massachusetts
Reviewed 5 November 2014

My wife and I just had our honeymoon at The Reach in Key West and boy did we hit the jackpot! Not only does this hotel have the only natural beach in Key West but it also has the best beachside staff in Key West. We would like to personally mention Max, Cam, and Mauro and note how they really...

 Report
Helpful?
Thank Michael N
ON, Canada
Reviewed 5 November 2014

We went to Key West for the MOTM and could have stayed at the resort where "all the action was" but we had previously stayed at The Reach and just had to go back. Beautiful grounds, nice beach, nice pool, good food. great view, comfortable room with a view of the beach...there was absolutely nothing to complain about. Well....maybe, we...

Review collected in partnership with Waldorf Astoria
 Report
Helpful?
Thank Gwen S
Canton, United States
Reviewed 4 November 2014

This hotel is not up to par with other Waldorfs. I would not splurge on this hotel expecting the luxury of a typical Waldorf. Everything was OK, except the steakhouse. It was terrible. Do not waste your money on this. The pool and drinks were very nice and relaxing.

Review collected in partnership with Waldorf Astoria
 Report
Helpful?
1Thank Laura P

1,586 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1240)
Viewed
Hotel & Grounds (263)
Viewed
View from Room (105)
Viewed
Room/Suite (147)
Viewed
Bathroom (34)
Viewed
Pool/Beach Area (242)
Viewed
Dining (27)
Viewed
Family/Play Areas (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
3:57
Videos (4)
Viewed
Other (414)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (274)
Viewed
Amenities (15)
Viewed
Beach (26)
Viewed
Ocean-View Boutique Suite (49)
Viewed
Pool (11)
Viewed
Presidential Suite (52)
Viewed
The Hotel (39)
Viewed
Traditional Room (43)
Viewed
Tropical Courtyard Room (39)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (72)
Viewed
Hotel & Grounds (19)
Viewed
Room/Suite (27)
Viewed
Pool/Beach Area (6)
Viewed
View from Room (3)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Key West hotels
0.4 km away
Casa Marina, A Waldorf Astoria Resort
0.3 km away
Southernmost Beach Resort
2.9 km away
Parrot Key Hotel and Resort
Show Prices
Show Prices
Show Prices
2.0 km away
Hyatt Centric Key West Resort and Spa
1.7 km away
The Marker Waterfront Resort
2.0 km away
Pier House Resort & Spa
Pier House Resort & Spa
#16 of 51 in Key West
2,253 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: RM1,401 - RM2,615 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hilton Hotels Direct, Hotwire, Booking.com, Travelocity, Orbitz, Priceline, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your The Reach, A Waldorf Astoria Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
Hotel Style:
#10 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#14 Top resorts Hotel in Key West
#17 Luxury Hotel in Key West
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Reach, A Waldorf Astoria Resort staff and other travellers.
31 questions
Ask a question

See all questions (31)

Questions? Get answers from The Reach, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Travellers should ask for court yard or sea view rooms.”
, 27 Apr 2017 | Read review
“Only a very small number of rooms would truly be "Ocean View". Go to Casa Marina.”
  • Patio connected to room.
  • This was
scodougle, 27 Apr 2017 | Read review
“Make sure you get a room pool side. At least you see the ocean while you contemplate why you wasted your money on this hotel”
cellantenna, 26 Apr 2017 | Read review
“request pool/ocean view and expect to pay for it.”
ernstrick67, 15 Apr 2017 | Read review
“Sea views or Garden Views would be better- though the rooms internally may be similarly equipped to a Key West view.”
WilliamS872, 12 Apr 2017 | Read review
5 of 5