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The Reach Key West, A Waldorf Astoria Resort

3,868 reviews
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Traveller (1418)
Room & Suite (521)
Pool & Beach (305)
Overview
  • Excellent40%
  • Very good27%
  • Average16%
  • Poor10%
  • Terrible7%
Travellers talk about
“casa marina”(417 reviews)
“private beach”(224 reviews)
“natural beach”(42 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from The Reach Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Rooms
8 Mar9 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,868)Write a Review
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1,241 - 1,245 of 3,459 reviews
Reviewed 13 August 2015

the staff was very wonderful and tried to accommodate however the elevators need replacing there is no air-conditioning or fan in the elevators takes forever for the doors to open. the room was clean but furniture needs updating. outside catwalks need a good cleaning.More

Thank gail a
Response from BowenButler, Manager at The Reach Key West, A Waldorf Astoria ResortResponded 14 August 2015

Thank you for your recent review of The Reach: A Waldorf Astoria Resort. I am glad to hear that you enjoyed your stay with us and appreciate you taking the time to share your experience with us. I appreciate your suggestions and have shared them...More

Reviewed 13 August 2015

The only hotel on the island with a private, natural beach. The hotel was clean, and the beds were comfortable. The location was superior, walking distance to the main strip. The service was great. The only negative point was the restaurant - far too over...More

1  Thank Lana B
Response from BowenButler, Manager at The Reach Key West, A Waldorf Astoria ResortResponded 14 August 2015

Thank you for your recent review of The Reach: A Waldorf Astoria Resort. I am glad to hear that you enjoyed your stay with us and appreciate you taking the time to share your experience with us. If there is anything that I can assist...More

Reviewed 13 August 2015

We checked in here after spending a few days in town, and the breeze on the beach made relaxing in the sun much more tolerable! Hector and Dave were great - they set us up with chairs, towels, a table, and umbrella and had great...More

1  Thank cltgirls
Response from BowenButler, Manager at The Reach Key West, A Waldorf Astoria ResortResponded 14 August 2015

Thank you for your recent review of The Reach: A Waldorf Astoria Resort. I am glad to hear that you enjoyed most your stay with us and appreciate you taking the time to share your experience with us. However, I would like to extend my...More

Reviewed 12 August 2015

We stayed here in June 2015 and had the most wonderful time. Our room was not ready and we were told to come back in half an hour, it was still not ready when we returned and after a third try the reception manager upgraded...More

Thank juliemaie
Response from BowenButler, Manager at The Reach Key West, A Waldorf Astoria ResortResponded 13 August 2015

Thank you for your recent review of The Reach: A Waldorf Astoria Resort. I am glad to hear that you enjoyed your stay with us and appreciate you taking the time to share your experience with us. If there is anything that I can assist...More

Reviewed 12 August 2015

The Reach was Excellent. Everyone went out of their way to fill every wish. Our next visit to Key West will include the Reach. While Key West in general is a lot of fun, the Reach is a great place to go recover until the...More

Review collected in partnership with Waldorf Astoria
Thank Dawn V
Response from BowenButler, Manager at The Reach Key West, A Waldorf Astoria ResortResponded 14 August 2015

Thank you for your recent review of The Reach: A Waldorf Astoria Resort. I am glad to hear that you enjoyed your stay with us and appreciate you taking the time to share your experience with us. Thank you as well for your kind mentions...More

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About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$341 - US$683 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#14 Top resorts Hotel in Key West
#18 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$341 - US$683 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#14 Top resorts Hotel in Key West
#18 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1418)
Room & Suite (521)
Pool & Beach (305)
Dining (31)
Amenities (15)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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CandiGall
4 February 2018|
Answer
Response from Alfey2017 | Reviewed this property |
Yes for an extra charge
0
Votes
Michelle C
28 January 2018|
AnswerShow all 3 answers
Response from Mike M | Reviewed this property |
No. It is metered parking.
0
Votes
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Room Tips
"Dont go here"
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"Ocean view. The higher floors cost more and have better views. Worth the price difference. Sunrise and..."
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"It would be worth an upgrade to an ocean view room as other rooms overlook parking lots or other buildings."
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"All rooms are nice, go ocean front for a better view..."
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