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Crowne Plaza Key West La Concha

1,140 reviews
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Traveller (375)
Room & Suite (179)
Pool & Beach (54)
Overview
  • Excellent35%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible7%
Travellers talk about
“rooftop bar”(31 reviews)
“duval street”(241 reviews)
“great location”(191 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,140)Write a Review
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343
320
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94
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Show reviews that mention
All reviewsrooftop barduval streetgreat locationhistoric hotelbalcony roomvalet servicefront desk staffwine barlove this hotelcan't beat the locationpark your carthe room was niceking bedwalked everywherehappy hourspasunset
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1 - 5 of 993 reviews
Reviewed 4 days ago

We stayed with another couple in February and were pleased. Very clean and nice with valet parking and easy access to things to do in the area. Our only complaint was the price but it was in line with others in the area it's just...More

Thank Neal P
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded yesterday

Thank you, Neal, for your review of La Concha Key West. I am delighted to hear that you took advantage of our convenient valet parking and well-appointed accommodations. Unfortunately Key West is quite pricey but I assure you we do our best to keep our...More

Hotel's Favourite
Reviewed 5 weeks ago

Three couples traveled to Key West to celebrate my 50th birthday and we stayed at the La Concha. I could not be happier with the service we received from the moment we arrived to the moment we left. Everyone we came into contact with from...More

2  Thank SchiebeD
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 3 weeks ago

Thank you for the fantastic, five-star review of La Concha Key West. I am thrilled to hear that you enjoyed your 50th birthday celebration with our dedicated customer service, well-appointed accommodations, complimentary onsite facilities and heated pool area, and our special in-room amenity for your...More

Reviewed 1 week ago via mobile

Pricey at almost &500 a night. Nice room with a shared balcony facing Duval Street. Comfy chairs on balcony. Had a king sized bed. Bathrooms are a little compact. Room included a small frig. Can’t beat the Happy hour at the bar in the lobby....More

Thank Normajean1937
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded yesterday

Thank you for reviewing La Concha Key West. I am happy to hear that you enjoyed our well-appointed accommodations complete with balconies offering views of the bustling Duval Street. I am also glad that you took advantage of happy hour at Wine-O. We appreciate your...More

Reviewed 1 week ago

Excellent front desk staff, friendly check-in, and greetings. BUT, do not stay in the tiny street view rooms. Ask for a pool view. Much larger and quieter. Breakfast service was ABYSMAL. We left after ordering after 15 minutes of seeing no one. The common areas...More

1  Thank divingtraveller
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded yesterday

Thank you for your review of La Concha Key West. I am thrilled to hear that our associates left a lasting impression on you with their personable service from check-in to check-out. I am however very sorry and surprised to hear about your service at...More

Reviewed 1 week ago via mobile

We stayed in a king size room, no balcony. The room was small but nice. Didn’t mind the size much because we didn’t spend much time in our room. BUT.... the bathroom was very tiny. Hard to even maneuver in them. It worked and we...More

Thank krisbates
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 1 week ago

Thank you for kindly reviewing La Concha Key West. I am happy to hear that our accommodations worked out well for you. I am also glad that you took advantage of our prime Duval Street location, fun pool area and happy hour at our lobby...More

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123456199
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$249 - US$544 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$249 - US$544 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (375)
Room & Suite (179)
Pool & Beach (54)
Dining (38)
Amenities (42)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
suespagnuolo
29 January 2018|
AnswerShow all 6 answers
Response from JILLARTBLUE | Reviewed this property |
Car park right behind hotel ..no problem parking !!
1
Vote
donopet
27 August 2017|
AnswerShow all 4 answers
Response from cynthiakovatch | Reviewed this property |
We rode the free shuttle to the area where the the marker is noting the "southern most point." However, we were very disappointed because the seaweed was so thick, we couldn't get in the water. It was also all over the beach... More
0
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12345618
Room Tips
"Pool side rooms the best (and bigger)."
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"Fifth floor had great views!!"
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"Second floor balcony"
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"we were on the second floor facing the back side of the hotel. was very quiet and room was nice and..."
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