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La Concha Hotel & Spa

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La Concha Hotel & Spa
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921 Reviews from our TripAdvisor Community

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Showing 793: English reviews
Weston, Massachusetts
Reviewed 2 weeks ago

We had stayed at this hotel when it was under a different name. The current upgrade is very nice. The location could not be better for a night in Key West. We had a room that overlooked the internal lobby and check-in desk, which was kind of strange. The toilet took a very long time before it flushed (they promised...

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Helpful?
Thank smokeylinks
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for kindly reviewing La Concha Key West. I am glad to hear that you took advantage of our Duval Street location, offering easy access to Key West's top attractions. We appreciate your feedback regarding the guest bath and outside noise as we continue improving upon these aspects of the guest experience. We do hope that you will join...

Reviewed 2 weeks ago via mobile

We are enjoying our time here in this very well located hotel. The room is clean, quiet, and of a comfortable size. Free wifi is included. The pool is quite small but there are nice chairs and it is in a pleasant area. There is a Starbucks next door for breakfast. We could easily walk to Mallory Square, the Truman...

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Helpful?
Thank judithantoinette
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for reviewing La Concha Key West. We too love our Duval Street location offering easy access to the area's top attractions. I am glad to hear that you took advantage of our complimentary amenities and well-appointed accommodations. We appreciate your recommendation and look forward to your next visit. Best, Mike Rice

Bridgend, United Kingdom
Reviewed 2 weeks ago

This hotel with its lovely heated roof top pool is in a great location on Duvall street. Plenty of restaurants and bars along the street. Valet parking only which was very efficient but expensive. Our room was very small but well appointed. The hotel foyer has recently been revamped and looks very impressive, but I found it too cold and...

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Helpful?
Thank Glenys C
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for the fantastic review of La Concha Key West. I am so happy to hear that you enjoyed our relaxing pool area complete with our convenient location on Duval Street. We appreciate your feedback regarding our recently renovated interiors as we continue to improve the guest experience. I hope that you will continue to join us for your...

Boca Raton, Florida
Reviewed 2 weeks ago

We have been to Key West several times...stayed at Pier House on our last visit. This February we were in Key West for a wedding and many of the people invited were staying at the Crown Plaza "La Concha" so we also booked there. (Later found out it was a sister hotel to the Pier House). Several of the our...

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Helpful?
Thank evergrn76
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for your review of La Concha Key West. I am thrilled to hear that our location worked out well for you during your time with us. We appreciate your taking the time to provide the detail of your experience as we continue working to improve the guest experience. I will certainly address the experience you had with housekeeping...

Montreal, Canada
Reviewed 3 weeks ago

Had a great time in Key West! we drove down for 2 days hotel was great! Spent time walking around and visiting little shops on Duval! It was worth every second we spent! If you are in Miami it is worth taking the time to visit this wonderful area! Driving through the Keys was amazing! It is like you are...

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Helpful?
Thank Jackie500
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for reviewing La Concha Key West. I am glad to hear that you took advantage of our Duval Street location within walking distance of some of the area's most popular attractions. We appreciate your recommendation and look forward to your next stay! Best, Mike Rice

North Andover, Massachusetts
Reviewed 3 weeks ago

Lovely, comfortable room with balcony overlooking Deval Street. Pool area was beautiful too. Walking distance to many restaurants, shopping and waterfront. Only reason for not giving 5 stars was the bathroom was very small

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Helpful?
Thank rozwinne
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for choosing La Concha Key West. I am thrilled to hear that we exceeded your expectations with our spacious guestrooms, prime Duval Street location and relaxing pool area. We look forward to welcoming you back again the next time you visit the area. Best, Mike Rice

Mount Laurel, New Jersey
Reviewed 3 weeks ago

La Concha Hotel is in the most perfect location; in the heart of everything fun! Close walking distance to bars, restaurants, beach, activities...etc. Very nice accommodations, very clean, spacious, comfortable bed etc. Beautifully decorated hotel interior; the pool was lovely! Couldn't ask for anything more in our stay.

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Helpful?
Thank Carissa M
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Carissa, thank you for the kind review of La Concha Key West. I am thrilled to hear that you enjoyed our location within walking distance of the area's most popular attractions. I am also glad to hear that our well-appointed accommodations and modern interior design suited your preferences. We look forward to welcoming you back again soon! Best regards, Mike...

Northern Ireland, United Kingdom
Reviewed 3 weeks ago

Great location - tick Great staff - tick Great rooms - tick This place has everything that you need. Being a Crowne Plaza doesn't do it justice. I have stayed in plenty Crowne Plaza and this one is even better than an already good brand. The pool area is a little small but if you are planning to go to...

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Helpful?
Thank Mark_NIron
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for taking the time to review La Concha Key West. I am glad to have left a lasting impression on you with our prime location, spacious accommodations and relaxing pool area. We appreciate your kind reviews and look forward to your next stay! Regards, Mike Rice

Reviewed 4 weeks ago

The location is the reason we stay at La Concha. The rooms are comfortable for the price, but we are rarely in the room in Key West. The pool is a nice place for a mid afternoon siesta to recharge for the upcoming night. Breakfast is good, but there are so many other great spots to eat in KW.

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Helpful?
Thank Karie R
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Karie, thank you for choosing La Concha Key West. I am glad to hear that you took advantage of our prime Duval Street location, offering easy access to the area's top attractions. We look forward to welcoming you back again soon! Best, Mike Rice

Reviewed 4 weeks ago via mobile

Unfortunately we stay only one night but this hotel is really wonderful. Big and very clean room; staff always smiling and available. Nice experience!! Key West is gorgeous and the sunset party was great!! Full of shops and restaurant, you have only to choose in a large variety of things....

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Helpful?
Thank Fabrip74
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for kindly reviewing La Concha Key West. I am thrilled to hear that you enjoyed your stay with us and that we left a lasting impression on you with our spacious guestrooms and beautiful location on Duval Street. We look forward to your future stays! Regards, Mike Rice

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Built in 1926, home to luminaries like Hemingway, Truman, Tennessee Williams, The Crowne Plaza Hotel La Concha Key West is a unique and historic hotel located directly on Duval Street within walking distance of all major attractions, shopping, entertainment, and nightlife. Breakfast, lunch, Happy Hour and dinner served daily in 430 Duval. Go for a swim at our outdoor swimming pool and enjoy a cocktail at the pool bar. La Concha Hotel offers the most spectacular 360 degree view from our Top Spa or fitness center. Unwind and enjoy your favorite drink poolside, dine at 430 Duval, sip world-class wines at Wine-O, or stop by the concierge to plan out your next adventure. ... more   less 

Additional Information about La Concha Hotel & Spa

Address: 430 Duval Street, Key West, FL 33040
Region: United States > Florida > Florida Keys > Key West
Price Range: RM1,063 - RM2,099 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Hotel & Spa 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Crowne Plaza Key West La Concha Hotel Key West
Key West Crowne Plaza
Hotel Style:
#10 Spa Hotel in Key West
#15 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from La Concha Hotel & Spa staff and other travellers.
42 questions
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Questions? Get answers from La Concha Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be careful of booking on line”
 of 5 bubbles D2463GPwilliamd, 19 Mar 2017 | Read review
“stay somewhere else”
 of 5 bubbles 256nickm, 16 Mar 2017 | Read review
“Very small room for the price.”
 of 5 bubbles KristenS619, 14 Mar 2017 | Read review
“The balcony rooms are awesome for enjoying Duval St.”
 of 5 bubbles 333randyp, 14 Mar 2017 | Read review
“Good view rooms are in the tower”
 of 5 bubbles manishkatiyar, 13 Mar 2017 | Read review
5 of 5