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Crowne Plaza Key West La Concha

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822 Reviews from our TripAdvisor Community

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Showing 703: English reviews
Atlanta, Georgia
Reviewed 18 February 2016 via mobile

We stayed here for 3 nights with my 21 year old daughter, as to celebrate her birthday and my 2 best friends. I had stayed here 10 years ago and you can't beat the location and the room and bathroom sizes for 4 people. I also had a reward night with Ihg and we got 1 night free. The hotel...

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Helpful?
Thank Dogdayzing
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Thank you for the wonderful review of La Concha Key West. I am delighted to hear that you and your friends enjoyed your daughter's 21st birthday celebration with us. Our location is perfect for those looking to explore the most sought-out locations in Key West. I am also happy to know that you enjoyed our poolside area and onsite amenities....

Detroit Lakes, Minnesota
Reviewed 18 February 2016

room was clean, right on Duval. easy walk to everywhere. nice pool area. we were double billed for the room, but that got fixed in less than a week. i would skip the restaurant at the hotel. better options everywhere. would for sure go back

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Helpful?
Thank timbac2
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Thank you for your review of La Concha Key West. I am happy to hear that you enjoyed our Duval Street location, convenient onsite facilities and local attractions. I apologize for the billing mishap that occurred however I am glad that we were able to remedy the situation in good time. I hope you will decide to join us again...

Elkridge, Maryland
Reviewed 17 February 2016

This was our first visit to Key West for our nieces wedding Jan 30th. We loved this hotel. Location was PERFECT! Right in the heart of everywhere we needed to be. Other reviews mention the small rooms. We were in room 425, and while it was on the small side, it was fine for us. A bit tight in between...

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1Thank atrin
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Atrin, thank you for reviewing La Concha Key West. Our location on Duval Street is perfect for exploring some of the best dining, entertainment and shopping that Key West has to offer - I am glad that you enjoyed this. I am also glad to hear that our accommodations and amenities worked out well for you. We look forward to...

New York City, New York
Reviewed 17 February 2016

First time visiting Key West. We chose this hotel because 1) it was in the middle of Key West on Duval Street, and 2) it was a restored landmark building. Smaller, boutique-like hotel at almost full capacity during this time of the year. Felt very busy but still pleasant. Booked a junior suite to guarantee that we would have a...

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Helpful?
Thank DrJose1968
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Thank you for the fantastic review of La Concha Key West. I am thrilled to hear that our location and accommodations worked out well for you. I am also delighted that you enjoyed our spa services and wonderful massage treatment. We too love the stunning views our Top Spa presents. Unfortunately parking is quite competitive in Key West however I...

Miami, Florida
Reviewed 17 February 2016 via mobile

Well the hotel is in a perfect spot right on Duval street. You can walk wherever you want. A bit noisy if your room faces Duval, but of course expected. The lobby is really nice with a nice lounge/bar area. The room I stayed in was the problem, very small for 2 people can't imagine anyone else fitting. No amenities...

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Helpful?
Thank IloveitalyGloria
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Thank you for sharing your experience at La Concha Key West. I am delighted to hear that you enjoyed our prime Duval Street location, and lobby and lounge area. The size of our guestrooms stay true to the historic blueprints of the hotel, however I assure you that we utilize this space in a most sensible way. Our concierge will...

Port Charlotte, Florida
Reviewed 15 February 2016

Perfect location on Duval street for night life and shopping. Get around easily, hotel even has courtesy transportation up and down Duval. Rooms are small and tight. Bed was comfortable, but we could really hear the noise for the street, early morning the streets are cleaned, a bit loud. Bathroom, compact, but nice towels and plenty of water pressure. This...

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Helpful?
Thank Karen W
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Thank you, Karen, for taking the time to review La Concha Key West. I am happy to hear that you enjoyed our Duval Street location and comfortable accommodations. We are happy to provide interior rooms upon request, and please keep this in mind for future visits. I am also glad that you took advantage of our onsite facilities including our...

Boston, Massachusetts
Reviewed 15 February 2016

Last year we stayed here and had major issues getting our room and had matinence up multiple times. Again this year we had the same problem. Our AC wasn't even pumping out AC. It was a glorified fan in the vent just pumping around the same air. We were able to get a large box fan from matienence which helped...

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Helpful?
Thank redsoxnut555
IHGService, Guest Relations Manager at Crowne Plaza Key West La Concha, responded to this review

Dear redsoxnut555, Thank you for your stay and for leaving a review. We sincerely apologize if you found your last visit disappointing, most especially with the experience you had with the air conditioning system of the room. I have taken note of your valuable comments and have shared these with our management team for the purpose of bringing improvements needed....

Preston, England, United Kingdom
Reviewed 14 February 2016 via mobile

This hotel, known as La Concha in the area is located right on Duval Street in the heart of Key West. It has an amazing modern lobby and good pool area with loads of sun beds. The rooms however were a little disappointing. Very dark as done in colonial style and a bit depressing really. Fixed sofa and two beds...

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Helpful?
Thank Steve D
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Steve D., thank you for your review of La Concha Key West. I am happy to hear that you enjoyed our location, accommodations and some of Key West's local attractions. I am sorry to hear about your dining experience and I will address this with my associates to get to the heart of the issue, working to improve upon our...

London, United Kingdom
Reviewed 13 February 2016

All things considered this is an above average 4 star hotel worthy of your Key West shortlist and one that could be at the top if you are looking for a plush (but not overly formal or stuffy) hotel with a nice vibe, pleasent staff and the perfect Key west old town location. Pros: + Middle of Duval which is...

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Thank GX_AGB
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Thank you for your wonderful feedback regarding your experience at La Concha Key West. I am so glad to hear that you enjoyed our Duval Street location, valet service and historic and timeless interior design that takes inspiration from our charming Key West surroundings. We look forward to welcoming you you and your family again in March! Best regards, Mike...

Reviewed 13 February 2016 via mobile

Room was to small. Shower door hits bathroom door when opening. Barely enough room between bed and tv dresser. Walls are very thin so room was noisy when neighbors arrived. Great location but not worth the small overpriced rooms. Windows don't open and no fan in room so you must run AC for airflow. Staff was very nice and they...

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Helpful?
Thank Matt S
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Matt S., thank you for reviewing La Concha Key West. Unfortunately, the size of our accommodations are dictated by the original blueprints of the historic property, however I assure you that we do our best to utilize the space in the most efficient way possible. I am glad to hear that our associates left a positive, lasting impression on you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Built in 1926, home to luminaries like Hemingway, Truman, Tennessee Williams, The Crowne Plaza Hotel La Concha Key West is a unique and historic hotel located directly on Duval Street within walking distance of all major attractions, shopping, entertainment, and nightlife. Breakfast, lunch, Happy Hour and dinner served daily in 430 Duval. Go for a swim at our outdoor swimming pool and enjoy a cocktail at the pool bar. La Concha Hotel offers the most spectacular 360 degree view from our Top Spa or fitness center. Unwind and enjoy your favorite drink poolside, dine at 430 Duval, sip world-class wines at Wine-O, or stop by the concierge to plan out your next adventure. ... more   less 

Additional Information about Crowne Plaza Key West La Concha

Address: 430 Duval Street, Key West, FL 33040-6551
Region: United States > Florida > Florida Keys > Key West
Price Range: RM1,027 - RM2,719 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Key West La Concha 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Crowne Plaza Key West La Concha Hotel Key West
Key West Crowne Plaza
Hotel Style:
#11 Spa Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Key West La Concha staff and other travellers.
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Questions? Get answers from Crowne Plaza Key West La Concha staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to avoid room 215”
 of 5 bubbles Hoangng53, 26 Nov 2016 | Read review
“Get a balcony if you are a sound sleeper.”
  • The street below...
 of 5 bubbles Pro698, 28 Oct 2016 | Read review
“You can ask for a room for pool view room 320”
 of 5 bubbles BizVisitor, 28 Oct 2016 | Read review
“Rooms on the second floor makes the pool easy access.”
 of 5 bubbles moebeer, 21 Oct 2016 | Read review
“All the rooms seem good, non smoking.”
 of 5 bubbles bobandsally2016, 18 Oct 2016 | Read review
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