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Hotel was sub-par for a Marriot. It probably doesn't help there are two on the island and this one is the cheaper one.
One of the perks is that there is a free shuttle that takes you downtown every half-hour.
However, the toilet broke and...More
1 Thank Tah T
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 31 August 2017
Thank you for providing us with feedback from your recent stay. We are happy to hear that you were able to take advantage of our complimentary shuttle to downtown Key West. It is unfortunate that there were other aspects of our hotel that detracted from...More
A very fine hotel with a good bed and a clean room. Nice view at the swimming pool. Perfect for a short stay. The breakfast is possible but as in many hotels not cheap..
clean bathroom and nice towels..
This hotel is located near the...More
Thank Sabine M
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 30 August 2017
Thank you for your wonderful five-star review! We are delighted to be recognized as a fine property. Our cleanliness and great view are only part of the many reasons to pay us a return visit! As you noted, we help our guests get...More
Courtyard Marriott Waterside is a green oasis in action packed Key West. We swam under Pine trees in their large deep pool. room was attractive and comfortable. great location. free shuttle to major attractions was a great plus. Hotel staff was friendly and helpful. Would...More
Response from CourtyardMgmtKW, Front Office Manager at Courtyard Key West WaterfrontResponded 23 August 2017
We appreciate your review and were happy to hear that you enjoyed your stay. We hope to see your again soon and Thank you for being loyal to the Courtyard Marriott Brand.
Front Desk Supervisor
I would first like to start off with the exceptional service of the front desk staff. They were all phenomenal but one person stuck out in particular. Sarah-Jane is truly amazing at her job, she takes pride in going above and beyond. When we first...More
Response from CourtyardMgmtKW, Front Office Manager at Courtyard Key West WaterfrontResponded 15 August 2017
We greatly appreciate your review and we are very happy to hear that it was successful and all you needs were met. We hope that you will come back again and we Thank you for being loyal to the Courtyard Marriott Brand.
That people at the front desk were over the top great. But the housekeeping left a lot to be desired. When I woke up the first morning, I noticed blood on the side of our bottom sheet. It was not from either one of us,...More
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 11 August 2017
Thank you for choosing the Courtyard by Marriott Key West Waterfront. We hope you had a great time here with us here on the island! Our front desk staff has a passion for hospitality, and we are glad to hear that they went above and...More
Response from Generalelektrix | Reviewed this property |
This hotel is located on the A1A in front of a mall with a Publix, a KMart and also nearby many affordable restaurants and also gas stations. You can also pay a visit to Duval's street and other downtown streets for many... More
This hotel is located on the A1A in front of a mall with a Publix, a KMart and also nearby many affordable restaurants and also gas stations. You can also pay a visit to Duval's street and other downtown streets for many more restaurants and boutiques using the hotel's shuttle.