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Courtyard Key West Waterfront

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540 Reviews from our TripAdvisor Community

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Showing 469: English reviews
Gainesville, Florida
Reviewed 18 October 2016

Nice Clean Room, Perfect Shower! They got it right. Nice Staff and Shuttle to pick up and drop off at Docks/Shops so you can party and don't need a taxi to get back to hotel. Location was good. Parking limited and may not be close to your room.

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Helpful?
1Thank Fred07A
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We got it right! On behalf of the Courtyard we try, guest satisfaction is our number one priority. The complimentary shuttle is one our favorite amenitie's offered, this shuttle provides all guest the access to travel to and from the down town area free of charge and safely. I mean its really not a vacation if you have to drive...

Boston, Massachusetts
Reviewed 13 October 2016

My wife and I are long time Key West visitors, three to four times a year and have always stayed at the same hotel there. The place was sold a couple years ago, staff was replaced and many changes were implemented that were not "long term customer friendly". I voiced my opinions to the new management, they listened, did nothing...

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Helpful?
3Thank Stormin1
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

WOW where to begin, First let me start by properly welcoming you to the Courtyard family! Happy customers are returning customers, and this is the type of guest experience we try to ensure each guest receives. Also we thank you for your loyalty and commitment to the Marriott brand. Trying something new is not an easy journey, so I am...

Brighton, United Kingdom
Reviewed 12 October 2016

We stayed at this hotel because it has a free shuttle bus in and out of town, every 30 mins from 9am to 22.45 every day, fantastic for evening out and having dinner and drink(no worries) We had a queen bed suite as three of us staying in the room, my friend and I had a queen bed each in...

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Helpful?
Thank ritamg1
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

The Courtyard appreciates your review. Glad we were able to make your stay a memorable one. The complimentary shuttle we provide really does make for a stress free vacation, no hassle parking or fees. The double queen suite you booked accommodates up to 6 people, lots of room as well as privacy between bedroom and living room area. It seems...

Hanford, California, United States
Reviewed 1 October 2016

We chose to stay here for the night and it was great. Like most of Marriott franchise, the staff were friendly, always seem to have new or clean carpet. My favorite is the pool and really good size jacuzzi with a bar nearby and large big screen tv in the pool area. It has free parking, lots of towels, comfy...

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Helpful?
Thank Cath M
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

The Courtyard appreciates your recommending review. We have an excellent staff aboard and we will be sure to tell them about your review on the service provided. We run comparable and competitive prices against our brother hotel's , we do try to keep them low compared to most Key West hotels. Also our hotel is one of the few that...

Reviewed 30 September 2016 via mobile

We really had no complaints our stay was very nice. The room was very clean and smelled nice. The maintenance guy is very funny and helpful, he switched my fridge that wasn't cooling. The front desk was pleasant- thanks Saad. At the end of our stay we left a pair of boots behind, we were so upset about it. Right...

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Helpful?
Thank Dianne C
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

The Courtyard greatly appreciates your review! We are happy that you had a wonderful stay with us. We will commend the staff on your behalf for a job well done, happy to hear your boots found there way home. Customer service is our number one focus and priority and we are very glad to have accommodated you. We hope you...

Reviewed 27 September 2016 via mobile

Love love love it.. Better than Key West... Spotless, clean, very nice pool and rooms.. Great view.. Highly recommend! Beautiful and I will definately return! I really think this place is better than Key West.. Same blue water.. Better people and service and prices!!

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Helpful?
Thank Diane M
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

The Courtyard appreciates your review! Our Hotel is located in Key West, Weather your stay with us or another Courtyard we thank you for your loyalty to the Marriott brand. We hope in the future to accommodate your lodging needs here in the Key's!

Reviewed 22 September 2016 via mobile

Excellent hotel with in 3 minutes from the air port. Exceptional service. Bar/pool area has a giant flat screen TV. Bar server John goes out of his way to ensure a pleasant visit. Beer prices are cheap. Smokers can smoke in the bar/pool area. Not a problem. Free shuttle to the town center is a plus, no cab/taxi bill unless...

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Helpful?
Thank Charles C
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank you for your review of the Courtyard. We try our best to ensure our guest have the vacation they deserve with exceptional customer service! We offer the complimentary shuttle to our guest as one of the many amenties we provide for a relaxing vacation. We would enjoy if you stayed with us again, maybe next time around you will...

Venice, Florida
Reviewed 13 September 2016

We loved this place. Rooms were great, shuttle to areas of interest. Staff was great as well. we would highly recommend this hotel. Beautiful location right on the water. Close to everything. Great places to eat in Key West. Shuttle will drop you off a few blocks from Duval Street.

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Helpful?
Thank valerieandpatrick
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

The Courtyard appreciates your review, we take pride in guest satisfaction. We offer the complimentary shuttle to all guest to enjoy their vacation with out the hassle of parking. Downtown gets a bit congested at times, thus making it complicated to find and pay for parking. We are very happy to hear you enjoyed your vacation with us and we...

Reviewed 12 September 2016

Very handy to where we got off the boat and a great restaurant close by. The shuttle made up for a lot as several places didn't offer the shuttle and we definitely wanted that again. Get on right at the front door!!

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Helpful?
Thank Sue J
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We appreciate your review on the Courtyard! We try to accommodate guest with a stress free vacation, and what better way than to not have to drive an unfamiliar area. We are one of the few hotels on the island that provide a complimentary shuttle, we also have no parking or resort fees. We are glad you enjoyed your stay...

Medina, Ohio
Reviewed 10 September 2016 via mobile

The rooms are clean, bathrooms need updating. My husband couldn't go to bathroom without holding the seat up (it is in corner with a granite shelf above it prohibiting it from being fully opened). My husband was not too happy about it. Pool is nice, clean and well maintained. Have a bar next to pool, convenient. The bistro inside the...

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Helpful?
Thank thrilledmedina
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We are sorry to hear your vacation was not to your standards. The Courtyard's main goal is customer satisfaction every guest every time. We take all guest survey's and reviews into consideration, there is always room impovment in certain areas. We will be making several changes to the hotels layout over the next few years, so i would hope one...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are a Key West hotel located on the Gulf of Mexico in the "New Town" section of Key West. Located within a 10 minute drive of any attraction on the island. We feature spacious guest rooms, including suites with a variety of room configurations including in-room Jacuzzis. Every room has free hi-speed internet access, iron and ironing board, hairdryer, coffee maker, cable TV and refrigerators. A Tiki Bar is located adjacent to our large outdoor heated pool and Jacuzzi or feel free to tan on our private sunbathing beach located behind our hotel. Join us in our Bistro featuring Starbucks and a wide range of breakfast items. Our Complimentary downtown shuttle service will drop you off and pick you up in the historic seaport; walking distance from Duval Street. Be sure to talk our our onsite concierge agent who can assist you with the many activities and history enriched attractions the island has to offer. ... more   less 

Additional Information about Courtyard Key West Waterfront

Address: 3031 N Roosevelt Blvd # 41, Key West, FL 33040-4015
Region: United States > Florida > Florida Keys > Key West
Price Range: RM1,168 - RM1,975 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Key West Waterfront 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Courtyard Key West Waterfront Hotel Key West
Key West Marriott
Key West Courtyard
Hotel Style:
#8 On the Beach Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Key West Waterfront staff and other travellers.
8 questions
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Questions? Get answers from Courtyard Key West Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There may be suites available.”
 of 5 bubbles JamesH800, 20 Feb 2017 | Read review
“Poolside rooms do not have street noise and may or may not have microwaves”
 of 5 bubbles joa705, 16 Feb 2017 | Read review
“I will never stay here again.”
 of 5 bubbles bluebird974, 26 Jan 2017 | Read review
“Choose a room on the Gulf side. It's a few dollars more but worth it. The road side isn't scenic and could noisy”
 of 5 bubbles books30, 26 Dec 2016 | Read review
“My 2nd floor room in the back faced a pretty lagoon and was as quiet as a tomb.”
 of 5 bubbles Passwest, 21 Dec 2016 | Read review
5 of 5