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Island City House Hotel

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818 Reviews from our TripAdvisor Community

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Showing 787: English reviews
Belfast
Reviewed 2 days ago NEW

We booked the island city house through booking.com based on the great reviews on it and the trip adviser reviews. The location was a bonus being in easy walking distance to duval street and all the Main attractions. We like to book quiet locations and the William street location looked to tick all the boxes. While there is no parking...

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1Thank Warnie4
Wisconsin
Reviewed 4 days ago NEW

this was our second time staying at Island City House. We will only stay here when we travel to Key West. Best place in town hands down. From the Service to the rooms there isn't anyplace better. The location is excellent. The grounds are beautiful. The staff is amazing. What more can I say.

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1Thank 2ndtimearound2011
141eric, General Manager at Island City House Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Island City House Hotel. We appreciate your kind words about the property, amenities, and staff and are happy that you enjoyed your time in KW! Thank you for your feedback and your business. We hope to see you again at the Island City House...

Davie
Reviewed 4 days ago NEW

Our stay was great, went holiday weekend so rates were higher, but glad we chose the property, free coffee and croissant from bakery were delicious. Pool was nice and water was cool after long hot day.

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1Thank jonwZ160FZ
141eric, General Manager at Island City House Hotel, responded to this review

John, Thank you for taking the time to leave a review regarding your recent stay at the Island City House Hotel. We appreciate your kind words about the property, amenities, and are happy that you enjoyed your time in KW! Thank you for your feedback and your business. We hope to see you again at the Island City House Hotel!...

Pickering
Reviewed 4 days ago NEW

Island City House offers a lush tropical setting and the staff is friendly and helpful. The property is situated in a nice good location, close to the marina, Mallory Square and other attractions. Will definitely stay there again.

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1Thank 182valariem
141eric, General Manager at Island City House Hotel, responded to this review

Valariem, Thank you for taking the time to leave a review regarding your recent stay at the Island City House Hotel. We appreciate your kind words about the property, amenities, and staff and are happy that you enjoyed your time in KW! Thank you for your feedback and your business. We hope to see you again at the Island City...

Naples, Florida
Reviewed 4 days ago NEW

Our favorite place to stay in Key West! Location is perfect.....walking distance to everything, but on a nice residential street. Staff is friendly and accommodating. Rooms are tastefully decorated, and the gardens are beautiful.

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1Thank Deborah R
141eric, General Manager at Island City House Hotel, responded to this review

Deborah, Thank you for taking the time to leave a review regarding your recent stay at the Island City House Hotel. We appreciate your kind words about the property, amenities, and staff and are happy that you enjoyed your time in KW! Thank you for your feedback and your business. We hope to see you again at the Island City...

Islamorada, Florida
Reviewed 5 days ago NEW

I went down to Key West to run the Half Marathon Sunday morning. So I stayed at Island City House a block away from the race. The room was old Key West style but luxurious. What I liked most about the room was the porch. It was on the 3rd floor overlooking Old Town, had comfortable furniture and you could...

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Thank Islamoradasports
141eric, General Manager at Island City House Hotel, responded to this review

Mark, Thank you for taking the time to leave a review regarding your recent stay at the Island City House Hotel. We appreciate your kind words about the property, amenities, and are happy that you enjoyed your time in KW! Thank you for your feedback and your business. We hope to see you again at the Island City House Hotel!...

Westlake, Ohio
Reviewed 5 days ago NEW

Staff was wonderful, rooms were cute and comfortable and large, grounds were amazing and close enough to all the fun. Would/WILL definitely stay there again. It was perfect for walking to and from town and the bikes they let for rent were helpful and decently priced.

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1Thank 207dan
141eric, General Manager at Island City House Hotel, responded to this review

Dan, Thank you for taking the time to leave a review regarding your recent stay at The Island City House Hotel. I am so glad that you enjoyed your visit with us! On behalf of the entire staff, thank you for taking the time to leave such a complimentary review. We appreciate your feedback and your business very much and...

Charleston, South Carolina
Reviewed 1 week ago

we loved the island city house except for 2 things. the building closets to eaton street had one noise issue. room number 5 was on the street and noisy due to traffic. but way worse, there was some md banging noise that went on all night long. i couldn't find out what it as and management didn't know either. after...

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Thank P3920TVraymondw
141eric, General Manager at Island City House Hotel, responded to this review

Good afternoon, I am sorry that you had the noise in the room and glad we got you all moved to enjoy the rest of the stay. That issue has been fixed and taken care of. Look forward to you next stay, Eric

Marshfield
Reviewed 1 week ago

The location is the "key" to this hotel. Park your car (if you can find a spot) and leave it. Walking distance to main attractions. Quiet surroundings. We were on the 3rd floor, so getting luggage up was interesting but worth the climb.

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Thank Kellie M
141eric, General Manager at Island City House Hotel, responded to this review

Kellie, We are happy your enjoyed the view from the 3rd floor, it is 100% worth the climb. On your next visit we will help with the bags and we also have discount garage parking if needed. See you soon, Eric

Winnetka
Reviewed 1 week ago

We love staying here. We've been staying here for 10 years. Staff is friendl and helpful. . Great location. Close to everything, but farther enough from noise. Rooms are clean. Quiet pool area. Gr at for families.

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Thank G8084DSericj
141eric, General Manager at Island City House Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Island City House hotel. I am glad that you enjoyed your stay and appreciate the complimentary words about the property, amenities, and staff. We certainly hope that you will return for another visit, soon. Thank you so much for your feedback and your business!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Our Key West suite accommodations at The Island City House Hotel are comprised of three buildings, each with its own style and unique character. The Arch House features six suites furnished in a casual Caribbean Style. The two suites on the first floor are two-bedroom suites. These suites have two separate bedrooms each with one queen-sized bed, a living/dining room with a kitchen, one bathroom, and a small porch. The studio-suites on the second floor of the Arch House have one queen-sized bed in an alcove, a sitting area with a kitchenette, and either a street-side balcony with a porch swing or a garden view balcony with a hammock. The Island City House is the main building on our property housing twelve parlor suites, ten one-bedroom suites, and two two-bedroom suites. These suites are furnished in an island Victorian style with lace curtains and many antique pieces. The two bedroom suites have two separate bedrooms, one with a king bed, the other with a queen bed, a living/dining room with a full kitchen, one bathroom and a large porch. The ten parlor suites have one queen-size bed and a separate sitting area with a kitchen. Many of these suites also have a sleeper sofa (for children or a third adult) or a porch overlooking the gardens. The Cigar House, our poolside building, is the home of our six largest one-bedroom suites. All of these suites are decorated in a tropical plantation style. The first and second floor suites have a king-size bed in the bedroom, a separate living room with a full kitchen, and a hammock on the poolside porch or balcony. The two suites tucked away on the third floor have a queen-size bed in the bedroom, a separate living room with a full kitchen, and an open balcony overlooking the pool and Infrared Sauna. ... more   less 

Additional Information about Island City House Hotel

Address: 411 William St, Key West, FL 33040-6853
Region: United States > Florida > Florida Keys > Key West
Price Range: RM1,068 - RM2,158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Island City House Hotel 3*
Number of rooms: 24
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Questions & Answers

Here's what travellers have asked, with answers from Island City House Hotel staff and other travellers.
15 questions
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Long Beach, CA
2 months ago
Gray, Tennessee
12 days ago
uk
1 month ago

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Questions? Get answers from Island City House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid arch house street facing rooms if light sleepers”
 of 5 bubbles Warnie4, 20 Jan 2017 | Read review
“Room 24: Island City House King Porch with Garden View!”
 of 5 bubbles JenColumbus_OH, 23 Dec 2016 | Read review
“There is no elavators so if you don't mind walking up and down 2 or 3 flights then get upper floor.”
 of 5 bubbles rcl1237, 20 Dec 2016 | Read review
“no elevator so if you have a problem with stairs pick the 1st floor”
 of 5 bubbles sandrap795, 17 Nov 2016 | Read review
“Stay in the back if traffic noise is a problem.”
  • Porch overlooking Eaton Street
 of 5 bubbles , 6 Nov 2016 | Read review
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