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Hyatt Sunset Harbor Resort

#43 of 51 Hotels in Key West
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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293 Reviews from our TripAdvisor Community

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Showing 282: English reviews
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Reviewed 1 week ago via mobile

We had a lovely, fully-stocked, nicely-appointed one-bedroom with balcony overlooking the pool. High ceilings and ceiling fans to keep cool. Walking distance to everything! Every possible amenity. Beautiful grounds, outdoor grills. Do nothing or do it it all. Perfect!

Thank 85Eastside
Shelton, Connecticut
Reviewed 13 April 2017

Hotel is in a great location 2 blocks from Duval Street. Maybe it was just the room we had but it was not that clean. The bedding and mattress WERE CLEAN though. The appliances in the kitchen were clean too, but the floors were not clean. The base boards looked as though no one had ever wiped them down. ESPECIALLY...

Thank Donna M
Lawrenceville, Georgia
Reviewed 1 April 2017 via mobile

First, this is THE place to stay if you are A. Without a car. B. Plan to hit a ton of restaurants and bars in old town. Or C.... Plan to do a bunch of excursions with fury, Sabago, etc... If your looking for a place that mainly meets those criteria this is the place to stay and you are...

Thank Rl30043
Sag Harbor, New York
Reviewed 26 March 2017

All the people that work at the resort are friendly, and help full to new travelers to Key West. My wife and I have been going to SSH from the 1st year it opened. We bought the 2 bedroom 2 years before it was built. The room are always changing for the best, always up dating. It's a short walk...

3Thank gemlash
Moorestown, New Jersey
Reviewed 16 March 2017

Stayed here with my wife March 7th to 11th in a studio unit. IMO the location is perfect. You're 3 blocks from center of everything in historic Key West. Close enough for an easy walk but far enough to get away from the craziness when you want peace and quite. The hotel itself is nice. I'd rate it a 3...

2Thank Chris W
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you so much for taking the time to review the Hyatt Sunset Harbor. Thank you for your feedback regarding your stay.

Maplewood, Ohio
Reviewed 28 February 2017

We rented a 2 bedroom 2 bathroom condo for our week in Key West. The condo deco exceeded my expectations! had everything we needed. It is on the harbor where the cruise ships come in and is tucked away back by the Truman annex, but was only 2 blocks from Duvall Street where Sloppy joes is and a block and...

Thank Pamela G
Reviewed 21 February 2017

This resort is tucked away in a private area along the harbor but is close to so many of the touristy sites. In fact, because it is hidden from view, we had a hard time finding it. (Hint: it is located behind the parking garage). Our studio room had a comfortable king size bed, a microwave, small refrigerator and coffee...

1Thank TPA-home
Reviewed 11 February 2017

We stayed in a townhouse, 232, and thoroughly enjoyed it. In fairness, we own that unit, week 4, but we are brand new owners and it was our first ever stay at the resort. Ladies at the front desk were great and Al is the best concierge in Key West. Love the pool area!! Steps away from Duval St and...

1Thank 400jcc
Elmwood Park, Illinois
Reviewed 19 January 2017

We went on this trip with another couple who also have an 8th grade child, so 6 of us total. The location was outstanding....off the beaten path but just 1 block away....directly next to the Little White House. After staying in the Keys a number of times, we would 100% be going back to this resort. Location: the best if...

2Thank Nichole74
Reviewed 16 January 2017 via mobile

The Hyatt Sunset Harbor is still one of the best places to stay in Key West. The staff is wonderful and friendly. They really get to know you. The property is kept up and very clean. Location is perfect. Only two blocks from Duval and the Old Town area. We definitely will be back in 2017.

1Thank Aresbaby

130 photos of this hotel

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View from Room (18)
Hotel & Grounds (19)
Room/Suite (19)
Bathroom (6)
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Other (54)
11/06/2017 12/06/2017
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  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Self-Serve Laundry
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Condominium Resort with Victorian styling; situated in the heart of Old Town, overlooking the Gulf of Mexico. ... more   less 

Additional Information about Hyatt Sunset Harbor Resort

Address: 200 Sunset Way, Key West, FL 33040-8312
Region: United States > Florida > Florida Keys > Key West
Price Range: RM578 - RM1,284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Sunset Harbor Resort 3*
Number of rooms: 66
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Also Known As:
Hyatt Sunset Harbor Hotel Key West
Hyatt Key West
Key West Hyatt
Hotel Style:
#4 Best Value Hotel in Key West
#13 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Sunset Harbor Resort staff and other travellers.
9 questions
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Lafayette, Indiana
over a year ago
Marco Island, Florida
New Jersey
9 months ago
Port Charlotte, Florida

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Questions? Get answers from Hyatt Sunset Harbor Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a bigger 2 bedroom unit.”
173donnam, 12 Apr 2017 | Read review
“Try to avoid any rooms that face the parking garage on Front st.”
678ChrisW678, 16 Mar 2017 | Read review
“ask for a condo on at least the 3rd floor!”
  • another sunset picture from our balcony
  • sunset from our 4th floor bedroom balcony
Pajogr, 27 Feb 2017 | Read review
“We were 3rd floor center of resort.”
sheamartin9, 15 Jan 2017 | Read review
“Building 5 has harbor views. Townhouses have two balconies.”
amacek2016, 28 Nov 2016 | Read review
5 of 5
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