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Traveller (994)
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Panoramas (10)
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What is Travellers’ Choice?
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About

#3 of 14 resorts in Key West
Location
Cleanliness
Service
Value
Travellers' Choice
Sunset Key Cottages embodies the relaxed luxury of Key West island living. Savor award-winning dining at Latitudes Restaurant, bask in the Florida sun by our tropical pool or white sand beach, pamper yourself at the Spa on Sunset Key, or challenge friends to a friendly tennis match. At Sunset Key Cottages, guests enjoy a truly unique island escape.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Boating
Children Activities (Kid / Family Friendly)
Paid public parking nearby
Wifi
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Poolside bar
Diving
Snorkelling
Tennis court
Fishing
Car hire
Business Centre with Internet Access
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Desk
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Luxury
Bay View
Languages Spoken
English
Hotel links
Special Offer:10 Years of Opal: April’s Exclusive Offer
1,043Review54Q+A100Room tips
Traveller rating
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sarah l wrote a review 7 Apr
1 contribution
Romi joined my two youngest sons on the beach to build sand castles as part of the Sunday activities for the resort. She was super sweet and caring and spent the time playing and helping my two boys make their ideas come to life in the sand. It was nice to have them busy in the sand.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jmroby02 wrote a review Feb 2023
Louisville, Kentucky13 contributions6 helpful votes
Hotel's Favourite
Loved our stay at Sunset Key! Jas will greet you when you arrive his energy is amazing! Loved all the amenities! The beach is beautiful and well maintained. We loved our morning and evening treats that were delivered daily. Wish we could stay longer! We will be back!
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Melissa Anderson, General Manager at Sunset Key Cottages
Responded 18 Mar 2023
Hi jmroby02, We greatly appreciate your visit to our beautiful island (in Jas' voice :)) and we too wish you could stay longer. Thank you for sharing that you loved all the amenities, our beautiful island and maintained beach. We are awaiting your next visit! Warm Island Regards, Melissa & The Sunset Key Resort Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pioneer wrote a review 4 Apr
California1 contribution
PLACE LOOKED, SMELLED AND FELT AMAZING- WENT FOR DINNER WITH COWORKERS AND PARTNERS- GOOD FOOD - HOWEVER THERE WAS ONE ISSUE THAT MADE US FEEL NOT SO NICE- WHILE WAITING FOR THE REST OF US TO LEAVE THE RESTROOM, WE OVERHEARD A CONCIERGE OR SOMEONE NEAR THERE TALK VERY DOWN TO WHAT WE THINK WAS A COWORKER, THE PERSON SHE WAS TALKING TO WAS VERY NICE AND SEEMED TO WANT TO HELP BUT IT APPEARED THE CONCIERGE LADY DID NOT CARE FOR THAT PERSON. WE ALL FELT BAD AFTER OVERHEARING THE UNKIND CONVERSATION TOWARDS THAT MAN. WE HAD TO WALK PAST HER, I DONT THINK SHE RELIZED WE WAS NEAR THE BATHROOMS AND I THINK SHE RELIZED WE COULD HEAR HER. MADE US WONDER ABOUT THERE STAFF- WE TOLD THIS TO OUR WAITER
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Date of stay: February 2024
Value
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Audrey Ann E wrote a review Mar 2024
1 contribution2 helpful votes
Marci led us in a beautiful beachside class, she was wonderful at leading us through a vinyasa class and helping us modify based on our individual preferences! She also had lots of advice for what else to do on our stay! Thank you Marci for such a fun class!
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Date of stay: March 2024
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Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Maddox P wrote a review Mar 2024
1 contribution1 helpful vote
Our class was the perfect mix of challenging and relaxing. Marcie is very knowledgeable about the body. We enjoyed the scenery, the music, and the workout. Thanks Marcie for sharing yourself with us! We would love to do it again. We highly recommend yoga with Marcie!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Kelsey V wrote a review Feb 2024
2 contributions
We are writing to express our deep disappointment and frustration with the numerous issues we encountered during our recent wedding at Sunset Key Cottages. As the bride and groom, we had high expectations for Sunset Key, but unfortunately, our experience fell far short of what we had envisioned. Throughout the planning process, we experienced a multitude of careless mistakes and oversights made by both the Opal Resort group sales team and event team. These errors not only impacted our experience but also affected our guests. We feel compelled to bring these issues to attention of future couples, so they think twice before booking their wedding with SSK. Prior to even signing the wedding contract, we had to advise of multiple mistakes within each document that was sent over to us. It seemed as though no effort was made in responding to emails which resulted in a disorganized and chaotic wedding planning process. Such a lack of attention to detail is unacceptable, especially when planning such an important day. Furthermore, we were shocked to discover that many of our guests were double and even triple charged for their rooming accommodations. This not only caused unnecessary stress and confusion but also reflected poorly on the professionalism and integrity of the SSK establishment. It is disheartening to think that our loved ones had to endure such financial inconvenience and discomfort due to the negligence of your staff. Not to mention during Christmas and New Years, where there was little staff available to reverse these overcharges. In addition to these major issues, there were several other instances where the wedding staff's lack of attention to detail was evident. For example, groceries ordered for two cottages were delivered incorrectly and charged to the wrong bills. SSK would not have made the updates on billing unless our guests brought it to their attention. Additionally, false information was given to guests regarding a credit that was provided by the Bride in Groom. “Use it in our gift shop or you will lose it”… when the purpose of the credit was to help our family and friends with their final bill. The last straw was receiving a “final final” bill a week after our wedding for the room they allegedly “forgot” to charge. We made final payment 2 weeks prior to wedding, and checked out of room with $0 balance. Somehow it was our fault that their staff forgot to add this charge to our banquet bill. After reviewing in detail our contract and agreeing to the payment, we were hit with a , surprise, DOUBLE CHARGE. Now we are over a month after our wedding we are still dealing with SSK. We could go on … Overall, our experience at SSK was marred by a series of careless mistakes and oversights made by their staff. We entrusted them with creating a memorable and flawless wedding experience, but unfortunately, our expectations were not met. (Please note: The day of staff, latitudes staff, our hired vendors, planner, photographer all brought light to our day and were a breath of fresh air. They helped make our day beautiful and one we will never forget.) We understand that organizing events can be challenging, but it is imperative that companies such as SSK prioritize attention to detail, effective communication, and staff training. We sincerely hope that SSK will take our feedback seriously and make the necessary improvements so that no other couple has to experience what we went through. From reaching out to other couples, we understand we are not the first to experience these issues. SSK is a beautiful venue, but until the staff is ready to handle large groups, steer clear.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Annamarie L wrote a review Feb 2024
1 contribution
+1
What a FANTASTIC family vacation! Can’t say enough about the staff and accommodations at Sunset Key! From the moment we stepped off the boat and onto the island it was first class all the way! Jaz (island ambassador) is so personable and kind. He makes a point to make sure everyone feels special and taken care of. Jaz, made a point to find us everyday to see if we needed anything. Art the GM at Latitudes is wonderful as well! We got to know Art last year when we went to Latitudes for dinner (stayed on Key West) and he made a point to come over and catch up with us again this year! Eduardo made sure our picky eaters in the group had exactly what they wanted to eat as well! Thomas, Madee and Skip at the pool bar spoiled us as well! Jean does a nice job taking care of the pool and beach area, constantly. Sydney at the spa spoiled our almost adult girls with facials. She took the time to teach them about the proper skin care they can do at home! We had a hour of thinking we had lost a wallet and the staff in the office did everything they could to help us out! It says a lot when the staff got to know us personally and we got to know more about them and their families. If you’re concerned about having to take the boat back and forth, don’t worry. It comes and goes often enough. It does take a little planning on when to come and go, but it drops you off steps away from Duval! Zack, one of the boat captains was very nice to chat with as well, he gave good recommendations on where to go and what to see. Pool is very relaxing, great atmosphere, chill music, two hot tubs, beautiful palm trees, orchids etc. Cottages are well equipped, even with fancy coffee makers, and the goodie baskets in the mornings and evening were a nice touch! Looking forward to coming back!
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Date of stay: February 2024
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jillian D wrote a review Feb 2024
1 contribution
i've come here multiple times but the resort has gone down hill throughout the years. my kid threw up in one of the beds and when i asked them to clean the sheets they only changed one of the two and we were forced to sleep in a vomit smelling bed all night. second, i wouldn't recommend coming here if you have kids or back issues. they do not allow doctors to visit the island. i was laid up and could not walk and they would not allow someone to come and treat me which is unheard of for a resort especially of this caliber.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hughes P wrote a review Feb 2024
1 contribution1 helpful vote
It was one of the best experiences I’ve ever had, great staff, great houses. Everything was perfect, front desk staff Jas, was great he was one f the nudes guy I’ve ever met, over all was just a great trip. Sunset key cottages Sunset key cottages Sunset key cottages Sunset key cottages
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Nader T wrote a review Feb 2024
2 contributions10 helpful votes
We’re currently at the hotel. It’s after 1am, our cottage is 78 degrees inside, and we have been trying for 2 hours to get maintenance to help fix the air conditioning with no luck. After many delays, we’ve now been told there are no maintenance people on property, and there is no way to reach a maintenance person by phone for help. How can this be for a hotel charging $3500 a night? My overall assessment of this hotel is that they have a good location, but lack everything else that makes a luxury hotel special and worthy of high end visitors— customer service, amenities, activities and attention to detail are completely unacceptable. As well, the food at the restaurant is mediocre at best and the service is atrocious. Daily management of the hotel and customer interaction seems to be left almost entirely to temporary workers and those on J1 visas. The “concierge” staff, while well meaning and polite, has little knowledge of the locality or the sort of assistance that customers expect of concierge desks at high end hotels. The house phone is answered by the staff at the Opal affiliated hotel on Key West, who seem to know very little about the Sunset Key property, and on two occasions provided our group completely incorrect information. There are essentially no activities offered other than access to a tennis court and the pool. There are no water activities, canoes, kayaks, bicycles or games. None of what customers have come to expect of high end hotels. There is no visible service at the pool, and no one comes around to offer refreshments or food at the chaise lounges. As the former chairman of Aman Hotels and Resorts, I have a good understanding of what it takes to offer a first class luxury hotel experience. While I obviously did not expect Sunset Key to be an Aman type of experience, I did expect it to at least be on par with a Four Seasons or Ritz. Suffice it to say, it doesn’t come close to those brands. For it to get to that level, Sunset Key would have to professionalize management, and put some real emphasis on customer service, anttention to detail and dining. For now, I think visitors to the area would be well served to save a lot of money and stay at one of the nice properties Key West.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Avoid this property
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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PRICE RANGE
RM 7,198 - RM 8,808 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunset key guest cottages, a westin hotel key west, westin key west, key west westin, sunset key cottages guest
FORMERLY KNOWN AS
Sunset Key Guest Cottages, A Westin Resort
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
40
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SUNSET KEY COTTAGES: UPDATED 2024 Resort Reviews, Price Comparison and 1,706 Photos (Key West, FL) - Tripadvisor

Frequently Asked Questions about Sunset Key Cottages
Which popular attractions are close to Sunset Key Cottages?
Nearby attractions include Mallory Square (0.7 km), Rodriguez Cigar Factory (0.9 km), and 7 Artists & Friends Key West (1.1 km).
What are some of the property amenities at Sunset Key Cottages?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sunset Key Cottages?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Sunset Key Cottages?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sunset Key Cottages?
Yes, a parking garage, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Sunset Key Cottages?
Conveniently located restaurants include The Breakfast Club, Too, Hot Tin Roof, and Fisherman's Cafe.
Are there opportunities to exercise at Sunset Key Cottages?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are there any historical sites close to Sunset Key Cottages?
Many travellers enjoy visiting Truman Little White House (1.0 km), Key West Garden Club (3.4 km), and West Martello Tower (3.2 km).
Does Sunset Key Cottages have any great views?
Yes, guests often enjoy the harbour view available here.
Is Sunset Key Cottages accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.