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Fairfield Inn & Suites by Marriott Key West at The Keys Collection

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Traveller (234)
Room & Suite (170)
Pool & Beach (44)
Overview
  • Excellent49%
  • Very good36%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (668)
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471 results
Traveller rating
240
152
46
17
16
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LanguageEnglish
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240
152
46
17
16
Show reviews that mention
All reviewsfree breakfastmake your own wafflesmallory squarenice hotelpool barbusy roadshuttle busbooked this hotelfront desk staffnice stayshort drivefitness centerrooms were very cleanwould stay againrental carold townroom was large
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1 - 5 of 471 reviews
Reviewed 4 days ago

Absolutely no backup power for such a big property. The room was so hot with no electricity or backup power that night. I had to sleep in my van to use my CPAP machine. Front desk staff were good, but they have no solution. They...More

Thank Sathish K
Response from Timothy M, Manager at Fairfield Inn & Suites by Marriott Key West at The Keys CollectionResponded 3 days ago

Thank you for sharing your experience. We certainly did lose power for close to an hour on August 3 as did over 24,000 Keys Customers. I understand how frustrating this must have been for you. It is our responsibility to respond to all guests concerns...More

Reviewed 1 week ago via mobile

The room is spacious but very dark. The bathroom was clean and had a good shower. The grounds are well kept. The swimmingpool area was nice and has towel service. It has a bar too, but it closes pretty early. (Around 19.00 I think) The...More

Thank Neskimo
Response from Timothy M, Manager at Fairfield Inn & Suites by Marriott Key West at The Keys CollectionResponded 1 week ago

On behalf of the entire team at Fairfield Inn & Suites Key West at The Keys Collection, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Please know we take your concerns very seriously. I understand how frustrating...More

Reviewed 1 week ago via mobile

Marriott member who is delighted with this location! Great hotel, staff, room, grounds and conveniently located to all the attractions. Priced well and of course free breakfast to start your day! Thanks Marriott we will be back!

Thank Sueboren
Response from Timothy M, Manager at Fairfield Inn & Suites by Marriott Key West at The Keys CollectionResponded 1 week ago

Thank you for the five star review. We are so honored to receive such great feedback from a loyal Marriott Rewards Member such as yourself. Glad to hear you had an enjoyable stay and we look forward to welcoming you back to the Keys Collection!

Reviewed 2 weeks ago via mobile

great hotel in a great location.............highly recommended! Very nice staff, very courteous. Plenty of parking, pool area great.I was here with family in two separate rooms.Great accommodation. We would definitely stay at this hotel again.

Thank kevpc110
Response from Timothy M, Manager at Fairfield Inn & Suites by Marriott Key West at The Keys CollectionResponded 2 weeks ago

Thank you for sharing your experience. We are so delighted to hear you had a great experience while you were a guest of the Keys Collection. We would love the opportunity to welcome you back. As always, thank you for being our guest!!

Reviewed 2 weeks ago via mobile

The motel was ok it was a little dated but ok for a night. Considering what we paid compared to Miami I would have traveled down early and traveled back that evening. They offer a buffet but didn’t go down it so I can’t speak...More

1  Thank Victor S
Response from Timothy M, Manager at Fairfield Inn & Suites by Marriott Key West at The Keys CollectionResponded 2 weeks ago

Thank you for sharing your experience. Please know we take your concerns very seriously and we are so sorry to hear you did not find all aspects of your stay enjoyable. We thank you for your valuable feedback, next time you are in Key West...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$140 - US$432 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Key West
#5 Mid-range Hotel in Key West
#14 Family Hotel in Key West
#20 Business Hotel in Key West
#44 Quaint Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$140 - US$432 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Key West
#5 Mid-range Hotel in Key West
#14 Family Hotel in Key West
#20 Business Hotel in Key West
#44 Quaint Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (234)
Room & Suite (170)
Pool & Beach (44)
Dining (32)
Amenities (18)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Kristen_UB
24 July 2018|
AnswerShow all 2 answers
Response from Timothy M | Property representative |
The cost is per room, per day. You can hop off and on as much as you like. Our shuttle runs from 8am - 3pm every hour and 3pm - 11pm every half hour. Our drop off location is at Mallory Square, home of the world famous... More
0
Votes
Room Tips
"Don't stay in this hotel if you have a medical equipment, because there is no power backup."
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"I was on the first floor with just a short walk to the pool area."
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"Do not get a room in the D building, in the front, 162. Right on the street. Heard the cars all night."
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"Room in the back, parking spaces are larger and away from the busy Roosevelt Blvd."
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