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Key West Marriott Beachside Hotel

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#16 of 51 Hotels in Key West
Certificate of Excellence
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Key West Marriott Beachside Hotel
Key West Marriott Beachside Hotel
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2,661 Reviews from our TripAdvisor Community

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There are newer reviews for Key West Marriott Beachside Hotel
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Showing 2,436: English reviews
New York City, New York
Reviewed 11 April 2015

Hotel charged me almost $300 (not justified and without authorization) two weeks after my stay. If I did not check my credit card statement, I would not notice. I had to spend 1 hour today over the phone with a manager with a lot of attitude to have them cancelled. Worst Marriott experience ever (I stay more than 75 nights...

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Helpful?
7Thank Marc B
Uma C, Manager at Key West Marriott Beachside Hotel, responded to this review

Thank you for taking time to share your feedback regarding your stay at the Key West Marriott hotel. I am very sorry for the billing error that you have experienced. I apologize for staff attitude. I will certainty share this concern with the appropriate department managers. Thank you for bringing this concern to our attention. We appreciate your business.

Ann Arbor, Michigan
Reviewed 10 April 2015

We were a group of three mothers and three high school senior boys who visited Key West for Spring Break. The 3 bedroom 3 bathroom suite was a great choice for our large group: full kitchen, washer/dryer, amazing views from two patios. Bike rentals were very reasonable ($15 first day and $10 per day after) which gave the boys some...

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Helpful?
2Thank momofnks
shannon r, Manager at Key West Marriott Beachside Hotel, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay. We are happy to hear you enjoyed your beautiful 3 Bedroom Suites during spring break. We are also glad you were able to enjoy amenities such as our complimentary shuttle Downtown. We look forward to seeing you on your next trip to Key West. Sincerely, Shannon...

New York
Reviewed 9 April 2015

We stayed here over spring break with our 3 kids. We ended up booking two rooms with points because we wanted to save money. Once we booked the two rooms I called to request a room with double beds but was told this hotel only has king beds. So I a asked for a roll-a-way cot but was told this...

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3Thank shbkatz
shannon r, Manager at Key West Marriott Beachside Hotel, responded to this review

Thank you for taking the time to share your feedback regarding you r recent stay. We are glad you enjoyed our property and look forward to seeing you on your next trip to Key West. Sincerely, Shannon R

Reviewed 8 April 2015 via mobile

If you want or need space this is the place. Our 3br/3ba condo was huge. Each of the bathrooms had a tub, the master has a large jetted tub, double vanity sinks, and a large walk in shower. Lots of sitting space and a nice outdoor balcony w comfy chairs and ottomans. Pool is medium sized, whirlpool very nice, beach...

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Helpful?
Thank Kara R
Robert L, Manager at Key West Marriott Beachside Hotel, responded to this review

Thank you for staying with us and taking the time to review our property. We are so glad that you enjoyed your time with us and we appreciate you sharing your experience. We hope that you will visit us again when your travels bring you back to the Florida Keys. Thanks again!

Quincy, Massachusetts
Reviewed 4 April 2015 via mobile

The three bedroom waterfront suite my family and I stayed in was phenomenal! A little pricey, but worth every penny. Every bedroom had its own wing...I swear it was even bigger than my house. The hotel service was mediocre but the staff at the pool bar and main restaurant in the hotel were fantastic. I was very impressed with the...

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Helpful?
1Thank Kristina H
shannon r, Manager at Key West Marriott Beachside Hotel, responded to this review

Thank you for sharing your experience at the Key West Marriott Beachside Hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to...

West Chester, Pennsylvania
Reviewed 3 April 2015

My husband and I desperately needed and escape from the forever cloudy and ice cold Northeast, so we planned a birthday trip to Key West. The Marriott Beachside was just what we needed. From the moment Dmitri met us at the airport to the moment he drove us back at the end of our stay, our expectations were exceeded! The...

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Helpful?
Thank Joan K
shannon r, Manager at Key West Marriott Beachside Hotel, responded to this review

Thank you for sharing your experience at the Key West Marriott Beachside Hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to...

carey
Reviewed 1 April 2015

My husband, my father and I travelled to Key West and booked a Resort View suite and adjoining standard king room. There were a few minor hiccups with housekeeping but overall the service the good, the rooms were clean, large, attractive and in reasonably good condition. The sofa and chair in the suite had seen better days but otherwise good....

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Helpful?
Thank Laura K
Robert L, Manager at Key West Marriott Beachside Hotel, responded to this review

Thank you for staying with us and taking the time to share your experience. We are happy to hear that you enjoyed your stay. I will definitely share your comments with Dmitry. Thanks again and we hope to see you again soon!

Andover, Massachusetts
Reviewed 1 April 2015

We are platinum elite Marriott members, and have stayed at many Marriott properties. The Marriott Beachside in Key West has the best suites of any Marriott property that we have visited. The hotel was originally built as condos, and Marriott bought it and runs it as a hotel. The suites are amazing. Huge, well designed, nicely decorated, very comfortable.. High...

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2Thank deb f
Robert L, Manager at Key West Marriott Beachside Hotel, responded to this review

Thank you very much for staying with us and taking the time to review our property. We are delighted to hear that you enjoyed our property as well as your time in Key West. We hope to see you again when you return to the Keys!

Reviewed 1 April 2015

Stayed at the Marriott and had a great visit. Service was top notch and the quality of the rooms first class. We had the one bed suite over looking the pool. Great quality and cleanesses .highly recommended

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Thank Portsm
Robert L, Manager at Key West Marriott Beachside Hotel, responded to this review

Thank you for taking the time to review our property. We are delighted to hear that you had a wonderful time. Thanks again for staying with us. We hope to see you again soon!

Miami, Florida
Reviewed 31 March 2015

To be honest this is th worst hotel talking about service, amenities, rooms, etc I eve been. My husband and I are gold member of Marriott and honestly we travel a lot, and of the fist time in our life we felt so bad about a hotel, first when we arrived at the hotel (around 11) the room wasn't ready...

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4Thank JFA8986
MAGDALENA M, Manager at Key West Marriott Beachside Hotel, responded to this review

Dear Guest, Thank you for your recent stay and your brand loyalty. I have shared your feedback with our teams that were on duty during your stay to ensure we improve moving forward. We truly regret that the accommodation and services provided were not what you have expected. Your opinion and satisfaction is very important to us and I am...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Blue Bar
Blue Bar
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Key West Marriott Beachside Hotel is a seven-acre waterfront property with lush tropical gardens, magnificent waterfront swimming pool and a wide variety of unique dining experiences. It is a blend of island ambiance and contemporary elegance, set on the southernmost point of one of the world's most storied travel destinations.129 one, two and three bedroom suites plus 93 king standard rooms. Each suite has a gourmet kitchen with sub zero refrigerator freezer, living room, dinning room, spa tub in master bathroom, marble floors, balcony and washer dryer with resort or water views. The standard rooms are much smaller with one king bed and view of an open walkway.Our man made beach is for tanning with limited water access, we do have a water sports concession on property on the beach and a fishing pier.Our new WIFI service is complimentary through out the hotel including rooms and the pool area. ... more   less 

Additional Information about Key West Marriott Beachside Hotel

Address: 3841 North Roosevelt Boulevard, Key West, FL 33040-4534
Region: United States > Florida > Florida Keys > Key West
Price Range: RM1,157 - RM3,536 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Key West Marriott Beachside Hotel 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Marriott Key West
Marriott Beachside Hotel
Hotel Style:
#5 Spa Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Key West Marriott Beachside Hotel staff and other travellers.
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Questions? Get answers from Key West Marriott Beachside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“highly recommend getting a suite to enjoy the amazing views!”
 of 5 bubbles amraac, 18 Mar 2017 | Read review
“Many rooms look out onto the pool. Some to the ocean.”
 of 5 bubbles 947KellyB, 16 Mar 2017 | Read review
“Bay view on the higher floors”
 of 5 bubbles RajA337, 6 Mar 2017 | Read review
“If you get a Presidential Suite, be sure you are not in building 1.”
 of 5 bubbles realtorpeg, 2 Mar 2017 | Read review
“Poolside rooms are the best”
 of 5 bubbles patdyson8, 1 Mar 2017 | Read review
5 of 5