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What you can expect during your stay
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#26 of 165 hotels in Kissimmee
Location
Cleanliness
Service
Value
It's no secret what's drawing you to Orlando, Florida. It has some of the best theme parks in the world, drawing millions of visitors each year. After a day of meeting your favorite characters and riding roller coasters, you might want a nice change of pace. Our Orange Lake Resort, located right next to Walt Disney World® Theme Parks, is the perfect place for that. This massive 1,450-acre property is our flagship resort that's made up of four villages: North Village, West Village, East Village and River Island. Combined, these areas feature seven pools, a lazy river-style pool, waterslides, four golf courses, three arcades, eight dining options, a mini golf course, Putt-Putt® course, kids' center and much more. Nearby, you'll find the best of the best Orlando attractions, including Walt Disney World® Resort, EPCOT, Animal Kingdom, Disney Springs and more. You'll also be close to Universal Studios Florida®, Universal's Islands of Adventure® and Universal's Volcano Bay™ waterpark.
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Property amenities
Free parking
Free internet
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Canoeing
Game room
Children's playground
Lazy river
Outdoor pool
Pool / beach towels
Fitness classes
Coffee shop
Restaurant
Breakfast available
Happy hour
Poolside bar
Golf course
Mini golf
Tennis court
Water park
Billiards
Table tennis
Waterslide
Kids pool
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Spa
Massage
BBQ facilities
Convenience store
Non-smoking hotel
Picnic area
Shops
ATM on site
24-hour check-in
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Dining area
Seating area
Tile / marble floor
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Dishwasher
Microwave
Oven
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
Location
Full view
Contact
8505 W. Irlo Bronson Memorial, Kissimmee, FL 34747-8217
Getting there
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8621Reviews1300Q+A100Room tips
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The stay was great. I stayed in West and my unit was clean and well kept. I like the lazy river. I wish the tubes were free and they didn't run out from time to time but other than that I had a great experience and would stay again!
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Review collected in partnership with RCI
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from HIClub Counselor, Owner at Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel
Responded yesterday
It's a privilege to play a part in families spending time together and creating lasting memories at Orange Lake Resort. We're so glad you had a great time! Come and see us again soon.
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Hotel's Favourite
For six months we prepared with family and friends. Twenty one in total with 5 2 bedroom villas in our favorite North Village. 4 of the villas were in the same building per our request. Id first like to recognize the head of maintainence Peter Cancel who was extremely helpful with an early arrival. I'd also like to give appreciate for his attentiveness to meeting our needs. He was just a true example of great customer service. The villas we had have been renovated. We did not spend a lot of time in the villas. Each day was filled with fun. I must also note that the beds are unbelievably comfortable. The internet was easily accessed. The pools were frequented and enjoyed. The location is situated within 15 minutes of the Disney parks. The area has lots of good restaurants. The resort is well maintained. We have visited this resort 6 times. The staff is great. Being a Prestige member provides a really relaxed check-in. Had a great day golfing at the reserve. Our visit was highlighted by a family and friends barbq at the picnic area in the North Village. We look forward to a return visit. Another great vacation experience at the Orange Lake resort.…
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Date of stay: June 2022Trip type: Travelled with family
1 Helpful vote
Helpful
Response from HIClub Counselor, Owner at Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel
Responded 2 weeks ago
Our convenient location is what draws many of our guests to Orange Lake Resort, but our amenities and services are what get them to stay, time and time again! We're so glad you had a great vacation. Please come see us again soon!
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We exchanged for 3 units of 2 beds 2 baths each. All units were in the same section and our family was able to keep in touch in a personal manner. One unit had a slow draining bath tub but maintenance was able to fix that. One of the units was dirty with what looked to be dried vomit? on the wall down to the baseboard. Other than that, this place is fantastic with their amenities for the entire family.
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Review collected in partnership with RCI
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from HIClub Counselor, Owner at Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel
Responded yesterday
Your rating means the world to us at Orange Lake Resort! In over 40 years delighting families with great vacations, it still gets more fun for us every time. Come and see us again soon!
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This is by far the worst resort my family has ever been to! Too spaced out! Unit 4303 is in the middle of no where. Have to ride a Shuttle to any activities. Place charges for every thing including water slides and tubes for the lazy river. Cooler checks by the pool. Needless to say I do not recommend this place to anyone. First and last time for me. Should receive a negative score.
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Date of stay: July 2022Trip type: Travelled with family
Helpful
Response from HIClub Counselor, Owner at Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel
Responded 2 days ago
It’s always our aim to make sure guests have a positive experience and we hate to hear this did not ring true to your recent stay at Orange Lake Resort. All feedback is appreciated, and we thank you for sharing your rating with us.
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+1
This was a nice place to stay and the rate was reasonable the first villa they put us in had a odor so they had to switch us to a new villa the pools where far from each other because of the size of the property the only real problem we had was one of the staff members was very rude about floats in the lazy river they charge $9 a day for the floats but at check in the lady told us if we didn't want to pay that we can buy our own at Walmart so we did so when we went to the pool the lady that was float fence was yelling and cursing say we can't bring our own floats i asked her to calm down because my kids were right there so we decided to just go as we were walking off we seen other people on their own floats so when i went to the front desk to ask for a manager i was told no one was on duty that night i was hot so we decided not to go back to that pool i left a message for the manager for the next morning but was never contacted …
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Date of stay: July 2022Trip type: Travelled with family
Helpful
Response from HIClub Counselor, Owner at Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel
Responded 3 days ago
We're so sorry for the miscommunication. In River Island, due to the moving current and capacity for the river, we do not allow personal floatation devices. Since the other 6 pools are not a moving body of water the rules are different and personal floaties are welcome. We expect this information to be delivered to guests in an accurate and friendly manner. We regret this did not ring true for you during your stay. Thank you for this feedback. We hope to see you again soon!
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I reserved 2 nights here last week (we only live 90 minutes way) for a fun little trip with our grandkids. IHG website makes this property look fun, affordable, lot to do. I think anyone considering staying here should know what they are getting into before they reserve- I'm sure some people would still love this place even though we had many issues. Pros: the main pools (near the registration area) are clean and large. There are 3 other pools, didn't visit those. Our villa was as described. 2 bedroom/2 bath- the villa was clean and had everything you'd expect- it was like renting a small house. Cons: timeshare hustle started right when I walked in to check in. Look- most people don't want a timeshare (esp after covid stopped travel for almost 2 years!) I'm a local and I don't need the timeshare hustle, don't want it, and anyone should be able to just opt out of the whole schpeel. It's annoying and gets insulting. They start off with some offer and when you say no, they suddenly have a better offer. But I don't want any of the offers- I just want to check in and enjoy some time with my grandkids. There is zero recognition for Diamond status here- even though they display the newly branded Rewards One signs throughout the lobby. No recognition of the status, and no benefits given. I asked about the free hot breakfast that Diamond members now receive and the check in lady looked at me like I had lobsters coming out of my ears. She went to "check with a manager" and came back with a resounding "no". No reason, and still no other diamond member benefit. My advice is don't stay here if you've come to expect your tier status benefits, because they do not exist here. Also be prepared to say "no" 4 times if you are not interested in time share tours. The people checking in on either side of me had the really hard core agents, at least my agent backed off when I got firm. Also, just let us check in- we shouldn't have to "check in twice" just so we can get the timeshare hustle. It's annoying and not necessary. The hard sell just doesn't leave any of us feeling warm and fuzzy when we're walking to our room or villa. I won't be back, despite the pros I mentioned, because the place doesn't make the customer feel valued. You feel like a number who's just waiting to be pounced on. Also, strangely, I am unable to leave a review on the IHG website site. It won't recognize my reservation or my confirmation number to allow me to leave a review. No idea why, but I can assume why.…
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from HIClub Counselor, Owner at Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel
Responded 4 days ago
We hate to see that your recent stay at Orange Lake Resort wasn’t what you hoped it would be. Thank you for your rating. We take this feedback very seriously and appreciate your taking the time to share it.
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In June my family gathered at various Resorts nearby both Disney & our home in Four Corners. Over the years we've stayed at many Disney resorts and those nearby Disney. This was our first stay at Orange Lake & it shot the lights out! It has golf, a lazy river, multiple pools, restaurants & most anything else your heart might desire on a vacation, plus its truly just minutes from Disney. The landscaping is beautiful & everyone is helpful. We had a scooter delivered to the Resort to use at the Disney Parks & it was fun for the teenagers to ride it around the Resort. We had so much fun we bought a Club Membership so we can return each year for a week! It's next door to our home, but after staying at Orange Lake, we feel like we've had a vacation in a "Galaxy Far Away"!
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: Two-bedroom units are ground level with a patio onto the golf course - beautiful!
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1 Helpful vote
Helpful
Response from HIClub Counselor, Owner at Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel
Responded 4 days ago
We're so happy to have made your acquaintance at Orange Lake Resort! It's great to hear that you enjoyed your stay with us, and we hope that this is the beginning of a beautiful friendship. Thank you for your kind rating. Come and see us again soon!
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Extremely pushy, forceful salesmanship, rudeness of staff, ridiculously long check in process due to their attempt to make a sale. Also, they nickel and dime you for anything and everything around the resort. Spend your money elsewhere.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Extremely pushy, forceful salesmanship, rudeness of staff, ridiculously long check in process due...
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1 Helpful vote
Helpful
Response from HIClub Counselor, Owner at Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel
Responded 4 days ago
We hate to see that your recent stay at Orange Lake Resort wasn’t what you hoped it would be. Thank you for your rating. We take this feedback very seriously and appreciate your taking the time to share it.
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Don't even know where to start... But we will NOT be back again. We took our 13 old son here to swim & relax for 2 days. We wanted to get away from our busy life to have some family fun & relaxation. 1.) The CHECK-IN HUSTLE: Checking in took about 45 minutes. First we went to the front desk, they pulled up our reservation info & assigned us a room which took 20 minutes even though we booked online & all the information was already in their system. Next we had to get in a 2nd line & wait another 10 min to "get our room key" from a sales person who hassled us for 15 minutes trying to get us to sign up for a "90 minute timeshare presentation" as if we were obligated to take it (which we were not). We told him NO several times. He would not take no for an answer & was holding our room key hostage until he could convince us to sign up. We had just drove 1hr & 45 minutes from Melbourne Florida & just wanted to check in & start enjoying our vacation but this sales person was not allowing us to do so. He promise an 8 day 7 night FREE vacation & $20 credit to use during our stay (which we never got). He continued to say that it costs nothing, all you have to do is sit for a 90 min presentation & you receive a free vacation, I told him we did not want to take 90 minutes out of our 2 day vacation nor did we want a free vacation. I did not pay $697 for 2 nights to be hassled on my vacation. He got very irritated & made us feel as if we were doing something wrong if we didn't sign up & still wouldn't give us our key. We finally signed up for the presentation so we could get our room key because it was obvious he wasn't going to give it to us til we did. How many times does a person have to say NO, apparently 7 times was not enough? After being pushed into saying yes to this FREE presentation, he proceeds to let us know that he placed a $50 hold on my credit card that was on file from check-in & it would be taken off when we showed up to the presentation & nonrefundable if we cancel. This is how our relaxing vacation started, being aggravated, upset, & hustled. We finally left & went to our room, changed into our swimsuits & preceded to our village pool. 2.) The Dirty Pool: The pool that was part of our village (West Village, pool on Southern Magnolia Court) had dirt on the bottom & was full of floating debris that included leaves, pollen, bugs & more infesting the pool. There was not a clear spot anywhere to swim & that is not an exaggeration. You literally could not swim in it without having debris all over you, so mostly everyone that showed up to the pool left because it was annoying to swim in and just not enjoyable. 3.) Pool #2 at Breezes Restaurant & Bar in the west village. This pool was clean but very crowded & not very enjoyable as it was not monitored in any way & there were kids running around unattended, chucking balls everywhere hitting guests in the pool & those sitting poolside. Not very fun or relaxing. Apparently there are no rules at the pools. 4.) Staff NOT Very Nice & Not Very Helpful: The majority of the staff from renting floating tubes to eating out (Tradewinds Bar & Grill) were not very friendly, quite rude & couldn't be bothered. My son asked why everyone was so grouchy. Not very welcoming or enjoyable on a vacation to feel like we are being a bother to them. We are very easy, laid back people & never complain but this was just not what we paid for. We work in the hospitality business & understand how hard it is BUT this was just so disappointing. then 5.) They closed down all amenities early that day @ 5pm so we were unable to do anything but spend the rest of the day in our room. We planned to dine at the River Island Grilling Co. for dinner but they no longer offer their menu as advertised, they offer the Tradewinds lunch menu. We tried to play putput golf the next day b4 checkout at 9:30am & it was an hour wait! NEVER AGAIN! Waste of money & precious time. We left & went to Bonanza Golf on 192 & had a blast! 6.) Scam to get you to buy a time share and they are very rude. I bought my reservation online and there was NOTHING that requires or says you have to buy or sit through a class for a time share where they treat you horribly. I did NOT pay $697 for 2 nights to have over 2 hours filled with a timeshare class. Don't waste your time or money. By the way, you have to pay for most of the amenities at this resort so you are better off staying at a near by hotel for less and paying for the same type of amenities that better and located outside the resort on US-192 also for less and much more friendly. I thought it would be nice to have everything in 1 resort that we didn't have to leave and it was not the case. Go anywhere else but here if you want to enjoy your vacation and be around friendly and helpful staff.…
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Date of stay: June 2022
Location
Service
Sleep Quality
Room Tip: You get what they give you and not always what you paid for. Beware.
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Helpful
Response from HIClub Counselor, Owner at Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel
Responded 1 week ago
Thank you for your rating of Orange Lake Resort! Sorry for the unwanted invitation. Our team will almost always offer a tour, as many of our guests enjoy the incentives and updates. Feel free to decline if it's not in your plans for you stay. Your feedback is appreciated. It's our guests who tell us how to turn a pleasant stay into a fantastic vacation, and that's always our goal. Thank you for sharing your comments. We hope to see you again soon!
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The resort is very very large. We stay weekly/monthly and practically live on various resorts full-time the past 8 months using RCI weeks and this is the largest resort we stayed at. Although we didn't really utilize all the resort amenities during our stay, there were plenty if you have time. I also liked that you don't need to pay a fee for resort amenities that you don't use, so if you want to use a tube to float on the largest and longest lazy river in a resort, you pay the $9, unless you get the 3-day or 5-day or 7-day pass which includes all the other stuff, like the two 18-hole putt putt golf courses and 25 foot climbing wall, which I wished I had time to play. The resort actually offers the 3-day pass for free ($220 value for 5 passes) only if you attend a "timeshare" presentation which lasts 3 hours (not 90 min)... but it was no-stress and the sales staff are not that "pushy" compared to Hilton Grand or Wyndham, or others (we've been to all of them), so you only need to say no about 3x... the good thing is the 3-day pass can be used another time within 90 days, so it works for us. The unit we stayed in is 2-bedroom in the River Island area (Bldg 1) and the room decor is much better than most resort rooms we stayed in as well, however, the appliances are dated and the main TV needs to be larger to at least 55 inch. I mentioned this and they said they were in the middle of upgrading all the units. The best part is the pool complex, lazy river, food court mall, and the lush vegetation and landscaping surrounding the huge lazy river. Very well done, the scenery is even better at night, as you float or walk along the river... Food and beverage service is good, nice cocktails, and don't forget to tip your servers, the ones that have to walk to the lounge chairs all over the pool complex to serve you. The facilities are nice too, we used the gym almost daily, and restaurants on site are really good. We would love to stay in this resort again, but it does get very crowded and parking could be a challenge.…
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Review collected in partnership with RCI
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from HIClub Counselor, Owner at Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel
Responded 1 week ago
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your rating of Orange Lake Resort. You made our day, and we hope to see you again soon.
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PRICE RANGE
US$171 - US$267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn kissimmee, orange lake resort and country club, orange lake kissimmee, orange lake resort country club, kissimmee holiday inn, orange lake country club, orange lakes west village, orange lake resort florida, orange lake west village, orange lake resort orlando
FORMERLY KNOWN AS
Holiday Inn Club Vacations Orlando - Orange Lake Resort
LOCATION
United StatesFloridaCentral FloridaKissimmee
NUMBER OF ROOMS
2478
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Claim Your Listing Frequently Asked Questions about Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel
Which popular attractions are close to Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel?
Nearby attractions include West Gate Flea Market (1.0 km).
What are some of the property amenities at Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel?
Conveniently located restaurants include Bruno's Italian Restaurant, La Fuente Restaurant, Bakery & Café, and 126 Chinese Restaurant.
Are there opportunities to exercise at Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel?
Yes, guests have access to a fitness centre, an outdoor pool, and fitness classes during their stay.
Does Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel have an airport shuttle?
Yes, Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Does Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel have any great views?
Yes, guests often enjoy the park view available here.