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Quality Inn & Suites Kissimmee by The Lake

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1 room 2 adults 0 children
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Quality Inn & Suites Kissimmee by The Lake
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102 Reviews from our TripAdvisor Community

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Showing 76: English reviews
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A TripAdvisor Member
1 review
Reviewed 3 days ago NEWvia mobile

The hotel is very clean with comfortable beds. Receptionist is so friendly and helpful. Its location is close to Disney, very convenient. My kids love to enjoy swimming pool there too. Definitely come back next time and recommended place.

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Thank A TripAdvisor Member
Charlie B, Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Valued Customer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Newberg, Oregon
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

For being on the budget friendly end this hotel was great! Located perfect distance from Disney. A short 10 min drive from all parks and downtown Disney. Located also close to tons of restaurants and shopping. Everything was simple and clean and honestly can't think of a complaint. Fridges and microwaves in room. Not large but not small room wise....

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3Thank staciejenner
About Hotel's Favourite Review
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Valued Customer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Reviewed 4 days ago NEWvia mobile

The hotel was great... Clean comfortable rooms. Eric who checked us in was very friendly, does a great job making guests feel welcome and taking care of their needs. I will definitely return to this location.

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Helpful?
Thank Ann W
Charlie B, Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Valued Customer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Reviewed 4 days ago NEWvia mobile

When I looked at the pictures online I wouldn't exspect what I actually got. Was very clean , very respectful staff especially marrissa. She offered me a ride to get my medication , she actually acted like she cared for my problems, such a sweetheart. The pool was perfect, not to hot and not to cold and was a good...

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Helpful?
Thank Ashlee M
Charlie B, Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Valued Customer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Reviewed 4 days ago NEWvia mobile

Me and my wife were wanting a good hotel without the overpriced charges for its location near Disney. We were not disappointed with our find. It is only a short 5-10 min drive to Disney, 15-20 minutes from Old Town and Fun Spot, and 25-30 min drive to Meadevil Times dinner show. It is also located on the nicer side...

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Helpful?
Thank Anthony M
Charlie B, Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Valued Customer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Wisconsin
Reviewed 1 week ago via mobile

Front desk staff was extremely rude especially the manager! Manager was heard multiple times yelling at other customers on the phone. Charged us $25 to check in 1.5 hours early even though our room was ready. Breakfast was lacking big time. 2 of our 3 mornings, they only had toast or make your own waffle. Pool is across the parking...

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1Thank ky1115
Charlie B, Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Valuable Customer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer...

Liverpool, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here for 8 nights this month as a family of four. The beds are doubles only which we aren't used to in florida and although we are two normal sized adults we felt they were small. Our air conditioning worked well but was incredibly loud and vibrated when it clicked on and off, on fact we could hear...

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1Thank Boostersmillions
Charlie B, Owner at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Valued Customer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Fort Pierce, Florida
Reviewed 2 weeks ago

Do not stay at this hotel! We reserved one night for a trip to Disney with the kids. When we arrived we were given keys to an occupied room - luckily the room was dark when my kids opened the door! It then took the front desk staff nearly 2 hours to get us a room - and it was...

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1Thank 914marcosb
Charlie B, Owner at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Valuable Customer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer...

Reviewed 3 weeks ago via mobile

Newly renovated.. Staff was great!! Erica at the front desk was so sweet!! All the staff seemed friendly.. Room was clean... Highly recommend!! Definitely works stay again.. Breakfast was really good!!

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4Thank megan23canton
Charlie B, Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Valued Customer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Reviewed 3 weeks ago via mobile

Our stay at the Quality Inn & Suites Kissimee : By the lake was a terrible experience. We started our stay and arrived to a very small room that was "remodeled". The room contained the normal TV, Fridge and Microwave. The pool was our first stop as it was so hot out. It had some fun furniture​ to sit on...

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2Thank Joseph A
Charlie B, Owner at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Valuable Customer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our Quality Inn & Suites by the Lake also offers a Complimentary hot breakfast buffet each morning and Free High-Speed Internet for every guest room. We have Free scheduled shuttle service to and from Walt Disney World(R) Theme Parks and local shopping malls and factory outlet stores. ... more   less 

Additional Information about Quality Inn & Suites Kissimmee by The Lake

Address: 7785 W US 192, Irlo Bronson Memorial Hwy, Kissimmee, FL 34747-1727 (Formerly Continental Plaza Hotel)
Region: United States > Florida > Central Florida > Kissimmee
Price Range: RM286 - RM607 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Kissimmee by The Lake 2.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Hotel Continental Plaza
Quality Inn Maingate West
Continental Plaza Kissimmee
Quality Inn Kissimmee
Quality Inn & Suites Kissimmee By The Lake Florida
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Kissimmee by The Lake staff and other travellers.
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Questions? Get answers from Quality Inn & Suites Kissimmee by The Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get rooms on 3rd floor to be able to see fireworks from the parks”
kumar6851, 14 Mar 2017 | Read review
“Room on the second floor, bring your own insect spray and cleaning supplies”
feelgood33, 2 Mar 2017 | Read review
“If they are remodeling, I would make sure to ask for a remodeled room.”
RichardaM_12, 23 Feb 2017 | Read review
“I asked for a quiet room, , which happened to be by the dumpster, earlier than sunrise there was a garbage truck dumping the dumpster.”
traveling_fiber_guy, 22 Feb 2017 | Read review
“I usually prefer an upper floor room.”
WDBGUYNJ, 19 Feb 2017 | Read review
5 of 5