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Quality Inn & Suites Kissimmee by The Lake

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Quality Inn & Suites Kissimmee by The Lake
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80 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites Kissimmee by The Lake
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Showing 63: English reviews
Jacksonville, Florida
Reviewed 12 February 2017 via mobile

The rooms are nicely decorated. Very good prices. Nice and quiet. Staff is awesome and very helpful. My truck had broken down nearby and the young lady at the desk helped me out with a taxi phone number and also helped me with some personal hygiene items. I highly recommend this establishment.

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Helpful?
2Thank John U
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear John, Thank you for taking the time to write your review, we appreciate your feedback. We are pleased to see your recent stay with us has been a success, and we hope to have the opportunity to welcome you again very soon. Best regards, Charlie Bawab General Manager

Reviewed 2 February 2017 via mobile

Good morning Charlie, I wanted to say thank you to you and your staff for a most pleasurable stay here at your Quality Inn. The rooms were very clean, with many great amenities at the hotel and nearby. Everyone has been tremendous, very professional, and courteous. A smile goes along way and your staff needs to be commended for saying...

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Helpful?
3Thank Leslie G
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Leslie, Thank you so much for this review and for your kind words, your feedback is very important to us. I have shared your comments with our team and we are pleased to see your recent stay with us has been a success. We sincerely look forward to welcoming you again very soon! Best regards, Charlie Bawab General Manager

Reviewed 28 January 2017

Someone posted photos of some mini German roaches, which more than likely they stayed on first floor and were near the Chinese restaurant. Which if i could make a suggestion to the hotel, LOSE IT. The hotel is FANTASTIC. I've stayed form Ritz-Carltons to Disney resorts to Holiday Inns, and this was super. I would definitely come back. polite and...

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4Thank Sandra J
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Sandra, Thank you so much for taking the time to write your review and for your kind words, we really appreciate your feedback! We are glad to see all went well, and cannot wait to have the opportunity to welcome you again very soon. Best regards, Charlie Bawab General Manager

Reviewed 27 January 2017 via mobile

This property served me well for my 14 night Orlando January trip so I could escape the winter blues of cold and snowy weather up North. Got an awesome Cyber Monday travel deal on this property of $27 a night plus tax. Extremely affordable since I vacation a few weeks a year in Florida. Great location and convenient to many...

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6Thank Mollype
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Guest, Thank you so much for taking the time to review our hotel and your recent stay with us, your feedback is greatly appreciated! We are pleased to see you enjoyed your stay with us and look forward to welcoming you again very soon. Your remarks toward Housekeeping will not go unnoticed. In fact they have been addressed with...

San Antonio de Pereira, Colombia
Reviewed 26 January 2017

Newly renovated, this hotel appears to be the price leader among the accommodations for the Disney tourist crowd. The hotel is on the busy Irlo Bronson Hwy, and could not be better situated for a visitor to Disney. There are plenty of stores to shop till you drop... and the same can be said for dining venues. The hotel is...

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5Thank Eulenspeegel
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Guest, Thank you for taking the time to write your review, we appreciate your feedback and will share it with our staff to ensure we deliver the best experience in the future. We hope to see you again very soon. Best regards, Charlie Bawab General Manager

Reviewed 25 January 2017

English: I stayed here about a week (2017). First of all, the hotel doesnt look exactly as the pictures. The lake is in poor shape, the pool is small. The hotel is nice but simple. The room: has everything you need. Is small (we were 3 and it felt crowded) the rugs look somehow dirty, the air conditioner is old...

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3Thank pequemay
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Guest, Thank you for taking the time to write your review, we appreciate your feedback and will share it with our staff, to ensure a much better guest experience in the future. We are sorry that we couldn't exceed your expectations during your recent stay, but we are confident that we can win your trust back, should you reconsider...

Guaynabo
Reviewed 23 January 2017

I loved it. Newly remodeled and very nice. The rooms and beds are comfortable. It is close to food and entertainment venues. The breakfast is excellent and very varied. Very attentive employees. All you need to do is expand the breakfast area.

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3Thank Eleanor V
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Eleanor, Thank you so much for taking the time to write your review, and for your kind words. Your feedback is very important to us and we will take your thoughts into consideration in an ongoing effort to deliver the best guest experience possible! Looking forward to welcoming you again very soon. Best regards, Charlie Bawab General Manager

Reviewed 22 January 2017 via mobile

Stopped here for the night before going to Disney. The property was nice. Room was nice, clean and had comfy beds. Breakfast was great had make your own waffles and sausage patties. Definitely a great place!!!

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3Thank Jesse S
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Jesse, Thank you so much for taking the time to submit your review, your feedback is greatly appreciated! We sincerely hope you will come back and stay with us very soon! Best regards, Charlie Bawab General Manager

Kissimmee, Florida
Reviewed 21 January 2017

Doing research we knew that this establishment had just recently went through renovation and majority of the reviews was great. When we opened the door the room was tastefully decorated, even pillow top mattress, they had accomplished a lot with such a small room. We were very pleased, however that only lasted a short time. The bathroom had dirty floors,...

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2Thank Charliespeach
Cincinnati, Ohio
Reviewed 20 January 2017

The beds are very comfortable and the room was clean but small. I had to remind myself several times this is what you want. We were there 5 days. My issue is that on day 2 our room didn't receive maid service. When I called she that happens if you leave your do not disturb sign out - which I...

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2Thank DonnaG3353
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Donna, Thank you for taking your time to write your review, your feedback is greatly appreciated. On behalf of the entire team and myself, please accept our sincere apologies for failing to exceed your expectations during your recent stay with us. These unfortunate incidents have been addressed to our team, and we will do everything to make sure our...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our Quality Inn & Suites by the Lake also offers a Complimentary hot breakfast buffet each morning and Free High-Speed Internet for every guest room. We have Free scheduled shuttle service to and from Walt Disney World(R) Theme Parks and local shopping malls and factory outlet stores. ... more   less 

Additional Information about Quality Inn & Suites Kissimmee by The Lake

Address: 7785 W US 192, Irlo Bronson Memorial Hwy, Kissimmee, FL 34747-1727 (Formerly Continental Plaza Hotel)
Region: United States > Florida > Central Florida > Kissimmee
Price Range: RM248 - RM611 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Kissimmee by The Lake 2.5*
Number of rooms: 179
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Also Known As:
Hotel Continental Plaza
Quality Inn Maingate West
Continental Plaza Kissimmee
Quality Inn Kissimmee
Quality Inn & Suites Kissimmee By The Lake Florida
Hotel Style:
#13 Best Value Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Kissimmee by The Lake staff and other travellers.
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Questions? Get answers from Quality Inn & Suites Kissimmee by The Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get rooms on 3rd floor to be able to see fireworks from the parks”
 of 5 bubbles kumar6851, 14 Mar 2017 | Read review
“Room on the second floor, bring your own insect spray and cleaning supplies”
 of 5 bubbles feelgood33, 2 Mar 2017 | Read review
“If they are remodeling, I would make sure to ask for a remodeled room.”
 of 5 bubbles RichardaM_12, 23 Feb 2017 | Read review
“I asked for a quiet room, , which happened to be by the dumpster, earlier than sunrise there was a garbage truck dumping the dumpster.”
 of 5 bubbles traveling_fiber_guy, 22 Feb 2017 | Read review
“I usually prefer an upper floor room.”
 of 5 bubbles WDBGUYNJ, 19 Feb 2017 | Read review
5 of 5