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Westgate Town Center Resort & Spa

1,368 reviews
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Traveller (856)
Room & Suite (411)
Pool & Beach (84)
Overview
  • Excellent40%
  • Very good23%
  • Average15%
  • Poor9%
  • Terrible13%
Travellers talk about
“water park”(248 reviews)
“swan boats”(31 reviews)
“mini golf”(79 reviews)
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (1,368)Write a Review
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All reviewswater parkswan boatsmini golffull kitchenmovie theaterice cream shopbedroom deluxewasher and dryerdisney parksjacuzzi tubfamily vacationspring breakgreat amenitieslazy rivermagic kingdomwestgatepools
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1 - 5 of 1,258 reviews
Reviewed 5 days ago via mobile

Lights outside bedroom are way to bright. Maintenance guys removed them one night, which helped immensely! Next day...Maintenance guys came in the early morning at 4AM!!!! Who does that!!?? Aren’t there rules about disrupting guest that early in the morning?!?! Then we had to use...More

Thank Rachel F
Response from WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & SpaResponded 4 days ago

We appreciate you for taking the time to review our Westgate Town Center. We are happy to know that you enjoyed our maintenance service and our comfortable bed. It is unfortunate knowing that your stay was anything less than exceptional, we appreciate your feedback as...More

Reviewed 1 week ago via mobile

Our suite was dated, the first suite they assigned us had a super funky smell, and they charge you for wifi!!! I've had better stays at cheaper hotels. At least they changed our suite when we complained about the smell. And be aware that this...More

Thank Veronica G
Response from WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & SpaResponded 2 days ago

Thank you for your review of Westgate Town Center Resort & Spa. We do regret to hear of any issues with your unit, however; it makes us happy to hear that our staff was able to accommodate your needs in such a friendly and professional...More

Reviewed 1 week ago via mobile

I’ll start with the good; 1. VERY close to Disney 2. My kids loved the Waterpark and they stay open late. 3. Lots of on site activities for all ages. 4. Grounds are decently maintained. Now that I’m done looking for nice things to say......More

1  Thank Sarah S
Response from WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & SpaResponded 2 days ago

Sarah, thank you for taking a moment to share your experience with us. We are glad you found our location convenient to all the entertainment and sights around town. It is great to know that you enjoyed our Ship Wreck Island Water Park, as well...More

Reviewed 1 week ago

We stayed here 1/9-1/13/18 after 2 nights at the Clarion inn & Suites Orlando , wanting additional space for the remainder of our vacation. The Westgate delivered on space- we stayed in a King, 2 BR suite with balcony and jacuzzi tub in the master...More

Thank Dnsbroker
Response from WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & SpaResponded 2 days ago

Thank you for taking a moment to share your experience with us. We regret to hear that your recent stay was anything less than exceptional. We do hope that any issues with your room accommodations were brought to the attention of our staff so we...More

Reviewed 1 week ago

We checked in on 1/4/2018 about 6:30 P.M. at the Westgate Town Center Resort & Spa. Stephanie checked us in. She did an amazing job! She was very friendly, always smiling, and was very nice. Erika, and Allen, that was also part of the check...More

1  Thank Dawn R
Response from WestgateGuestRels, Guest Relations Manager at Westgate Town Center Resort & SpaResponded 1 week ago

Thank you for sharing your experience at our Westgate Town Center Resort & Spa. Our guests are our first priority and we are happy to know that our amazing staff exceeded your expectations. We definitely look forward to seeing you soon! Lexa

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free Internet
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Laundry Service
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$91 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (856)
Room & Suite (411)
Pool & Beach (84)
Dining (35)
Hotel & Grounds (629)
Bathroom (35)
Family and Play Areas (16)
Questions & Answers
Ask a question
MaineMan2Maine
11 January 2018|
Answer
Response from Tammy M | Reviewed this property |
The 6000 I believe, I was told those are the newest however the 5200 building looks pretty new from what I saw walking by it was the ground level floor so u can see right through and it was beautiful
2
Votes
CDNKDI
4 January 2018|
AnswerShow all 4 answers
Response from Wendy R | Reviewed this property |
when you take the shuttle you have to coordinate your travel on their schedule. check with the concierge for the schedule.
1
Vote
Nancy P
3 January 2018|
AnswerShow all 3 answers
Response from Tammy M | Reviewed this property |
Hello I was in a studio it was a 1 bedroom it included everything except a stove - it had a full fridge, sink, microwave, cabinets, utensils, plates, etc. Had it came with a stove it would have been complete - it also had... More
1
Vote
Room Tips
"BUILDING 5000 was a better location"
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"Stay in the newer buildings - get the top floor so you can see the Disney Fire Works"
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"All rooms are exceptional; higher floors have less A/C unit noise and depending on guest needs."
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"Tripadvisor is asking hotel questions but this is a resort so some questions don't apply. I just highly..."
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