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After spending over $300 a night in this resort i was a bit disappointed. The Check in process was easy and fast. Room was clean however I had plumbing issues in my tub during my stay. Had to call maintence a couple of times. I...More
Since joining the Marriott portfolio in late 2012, my family has always enjoyed our trips to the Palms. We looked forward to trying the new slides and wave runner. At check-in, we were greeted at the elite desk by Anna from Barcelona, Spain! She was...More
Typical of the Orlando area, this hotel is designed to be glamorous and artificial. The courtyard is interesting, especially with the live alligators, but it isolates you from reality. The room was an average hotel room perched high in an artificial world where lunch buffets...More
I stayed here for business and to attend a conference in the convention center. The atrium view rooms are nice, but a standard hotel room. The atrium garden was beautiful and funto explore. However there is nothing else around unless you have a car or...More
1 Thank awfountain3
Response from GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention CenterResponded 3 days ago
We appreciate you sharing feedback about your stay. We are glad you enjoyed some aspects of your visit but are sorry you were not fully satisfied. Your comments have been shared with the appropriate personnel to ensure we are addressing any opportunities. Thank...More
I loved this place! The service was spectacular, the kiddie water park (although packed) was awesome, and the food was delicious! The room was super clean & extremely spacious. My favorite (and the kids) was movie night in the pool area!
My only suggestion is...More
Response from debraannmary | Reviewed this property |
Hi! Although I am not certain, I would be shocked if such was not offered even complimentary. From what I have heard — pretty standard for hotels that close not to offer. Sorry I can’t be much more help then that. Possibly... More
Hi! Although I am not certain, I would be shocked if such was not offered even complimentary. From what I have heard — pretty standard for hotels that close not to offer. Sorry I can’t be much more help then that. Possibly call hotel or ask travel agent.