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Westgate Towers Resort

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610 Reviews from our TripAdvisor Community

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Showing 545: English reviews
Reviewed 13 September 2015

We had an excellent stay while visiting in Orlando - the rooms are comfortable and recently re-appointed. The kitchenette is really a money-saver since it allowed us to have breakfast and dinner in the room, and we were able to prepare sandwiches to take to the parks. Although we had trouble with the mini-fridge, causing our ice cream to melt...

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Helpful?
3Thank Ryan K
westgateresorts, Guest Relations Manager at Westgate Towers Resort, responded to this review

We are delighted to hear that you selected us as your vacation destination in the Orlando area. It is lovely to know that you took advantage of our fully equipped units and the advantage of being able to save cooking your own healthy meals. Our staff is always ready to assist you with your vacation needs; for this we are...

Reviewed 12 September 2015 via mobile

I love staying at Westgate we stay there majority of the time we're on vacation and we just joined their Travel club. However Westgate Tower is my least favorite. We booked a studio bc it was just the two of us the beds were small. You can hear EVERYTHING bc the walls are paper thin. It's not the cleanest but...

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Helpful?
3Thank Tracy T
westgateresorts, Guest Relations Manager at Westgate Towers Resort, responded to this review

We are excited to hear about your Westgate preference as your vacation destination in Orlando. On the other hand, it saddens us to hear that your stay was not as pleasant as the other properties you had already been. We offer a variety of options in the Orlando area to suit your family needs accordingly. We hope you will give...

Lutz, Fl
Reviewed 8 September 2015

First off. Whoever Annie is that answers the guests complaints on this site, you are a loser. Guest claims to have the worst experience of their life, and you respond as if they gave you a compliment. Do you even read this site, or just cut/paste come dribble off of a word document. You should tell these people you will...

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Helpful?
2Thank Casias123
westgateresorts, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you so much for letting us know about your experience. We aim in providing vacation experiences that exceed our guests expectations at all times; for this our staff is well-trained and prepared to assist you with your vacation needs and we do not tolerate less than that. On a positive note, we love that you noticed the cleanliness of...

London, United Kingdom
Reviewed 22 August 2015 via mobile

As an owner at Westgate towers I'm always happy with the service I receive, and this occasion was no exception. The lady in reception (Cecile Guzman) was extremely helpful and accommodating. So once again thank you to all the friendly staff at Westgate for making my stay very welcoming.

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Helpful?
2Thank Gennaro S
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

We appreciate you taking the time to share your experience. Nothing pleases us more than to hear when members of our staff were friendly and able to make your visit with us a pleasurable one. Your comments will be shared so that this particular staff member can be recognized. Thank you for being a part of the Westgate Resorts family;...

El Paso, Texas
Reviewed 5 August 2015

This place is in a great location. But we stayed in a villa. There was guest next door to us. They lock us out the main door one night. We had to keep going back to the front desk for assistance like 3 times. Then they sent a security to unlock the main door so we can get in our...

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Helpful?
5Thank va201573
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for sharing your feedback. We are happy to see that you thought our location was great. Depending on the time of travel check-in time may take a little longer than usual. We appreciate your patience and would like you to know that we are working closely with our room of directors on a smother process. It’s unfortunate to...

Jersey City, New Jersey
Reviewed 2 August 2015

room service is really good. they really help you a a lot. WiFi isn't really good. It takes for ever to load. sometimes you cant even get good service. other then that everything good. The place is really neat.

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Helpful?
2Thank Mario G
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your feedback. It’s gratifying to know that you enjoyed the service our staff provided during your stay. We apologize if you experienced any inconvenience due to our Wi-Fi service. Wi-Fi is a popular amenity and can sometimes cause connectivity issues. Please don’t hesitate to inform our staff while in house so that they can assist with some...

North Houston, Texas
Reviewed 24 July 2015

We stayed in the building attached to the lobby. The room was not furnished as was advertised on their site. The furniture was old, outdated, and pink and white. It was advertised as dark wood furniture. Also, the shuttle to the adjacent mega-resort only runs until 7 pm. It's only about a 3-4 block walk, but not one we enjoyed...

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Helpful?
1Thank RedKLRM
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for taking the time to review Westgate Towers Resort. We are fully dedicated to keeping our resort up to date and fresh and are currently undergoing renovations to enlighten the vacation experience. It’s unfortunate to see that you experienced issues with-in your unit. We are glad that you informed our staff and they were able to correct it....

Reviewed 20 July 2015 via mobile

I bought a 4 br villa last year their that they told me had been foreclosed on I checked in they tryed to put me n an older room we were not having it they finally moved us I also own at the Hilton in Orlando it's amuch nicer equip rooms Grills outside plenty of dishes and things to cook...

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Helpful?
Thank Walter A
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your honest feedback. We are delighted to hear that you enjoyed our on-site Water Park, Paddle Boats, Bike Rentals and Miniature Golf. On the other hand, we apologize for the challenges you experienced with and with-in your unit. Please don’t hesitate to address any missing equipment issues with our staff as they would be more than happy...

Prescott Valley, Arizona
Reviewed 13 July 2015

Our stay with Westgate Towers was interesting. Booked a getaway thru II, we planned on a five day stay and the price was right. Upon arrival the large entrance posted sign was “HOTEL”, that was a first; we were expecting” Westgate Towers Timeshare.” At check in we were asked to stop at the Welcome Desk, a women met us and...

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Helpful?
1Thank JULIE H
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you so much for sharing your review. We are a timeshare and do offer guests the opportunity to take a tour and experience what we have to offer, and with that, receive certain incentives, with no obligations. The presentation is optional owners and guest with the exception of those who are traveling under a special package deal in which...

Telford, United Kingdom
Reviewed 7 July 2015

Just spent a week at Westgate Towers, our second visit. Firstly check in is a bit of a nuisance, you have to go to the main front desk to check in, then the time share desk to pick up a welcome pack (and avoid the offers of free breakfast and $75 if you pay a short visit to one of...

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Helpful?
1Thank karensolihull
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met. We understand check-in can be a lengthy process and we are working to find a quicker and smoother method to avoid inconveniencing our guests....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Oversized Villas with All the Comforts of Home Westgate Towers Resort in Kissimmee, Florida, is a Disney area hotel that offers guests all the comforts of a fully furnished home with accommodations ranging from studios to spacious one- and two-bedroom villas, all within minutes of Orlando's world-famous theme parks and attractions. With a variety of onsite amenities, including three heated outdoor pools, your dream vacation is waiting at Westgate Towers Resort! ... more   less 

Additional Information about Westgate Towers Resort

Address: 7600 W Irlo Bronson Pkwy, Kissimmee, FL 34747
Region: United States > Florida > Central Florida > Kissimmee
Price Range: RM383 - RM1,008 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Westgate Towers Resort 3.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Westgate Towers Hotel Kissimmee
Westgate Hotel Kissimmee
Westgate Resort Kissimmee
Westgate Towers Resort Kissimmee, Florida
Hotel Style:
#10 Business Hotel in Kissimmee
#14 Top resorts Hotel in Kissimmee
#14 Romantic Hotel in Kissimmee
#19 Family Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Towers Resort staff and other travellers.
37 questions
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Questions? Get answers from Westgate Towers Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the large tower on the side overlooking the resort, not the highway side.”
367craigf, 14 Apr 2017 | Read review
“newly renovated rooms on the 1st and 6th floors”
maryafuri, 26 Feb 2017 | Read review
“I understand some buildings are newer than others, and some have a view of the Disney fireworks. Not sure which ones those are, however.”
Cyfans1822, 23 Feb 2017 | Read review
“pool 2 is open till 11pm so you do not want to be overlooking that if you are early to bed!”
KazzyDD, 19 Feb 2017 | Read review
“I like oak trees and quiet and 2 pools. Renovated. Great staff.”
sanbet, 16 Feb 2017 | Read review
5 of 5