Stayed here for a long weekend family trip! Learned quickly about the complimentary breakfast & the happy hour! Fatima really did an amazing job running happy hour everyday pouring drinks! Highly recommend staying a night or two just to see her!!
This hotel is beautiful. The cleanliness is on point. I really appreciate hotels that take quality time in cleaning their rooms thoroughly, even more so during these covd19 times. I like the fact that they have gloves in the breakfast area for guests. The staff is wonderful. I called in before our arrival there and spoke to Nicolette about our personal need to attend a Memorial. I would like to thank her & Stacy for us assisting us. She was very helpful & understanding & willing to accommodate us so that we could attend a Memorial on zoom on the property, in a suitable area, if needed. Thank you for being considerate thoughtful & kind. You both have excellent Customer Service skills. :) Thank you, Beverly J
Vacation with my daughters and their significant others. The hotel was great. However - Fatima who is the head bartender and handles happy hour which is not easy with such long lines. She smiles and makes everyone feel welcome. She is outstanding and will be something we remember. Highly recommend coming here and when you do say hi to Fatima!
Great place to stay for families going to universal and Disney world. The bartender Fatima killed it! She took great care of everyone and was working hard with a smile on her face. Would come again just to see her!
Finally, I can say that I have found a hotel that checks off all of my boxes. This is an incredible place to stay from beginning to end; this hotel and staff exceeded all expectations! If you are looking for the right hotel while on vacation or otherwise, this is the hotel that you would be pleased with.
My wife, son, and I stayed here for one night this past week. Check in was simple and fast, I had already checked in online but needed the room key card for parking. The room was quiet, clean, and had everything we needed. The property is in great shape and parking was easy. Property: Standard newer Embassy Suites. I prefer the atriums at the older properties, but this was nice as well. No koi fish in the little pond, unfortunately. The pool is nice, if a bit small. The free breakfast was standard for Embassy Suites and we were happy. Wifi: Fast and reliabel throughout the property. Room: Standard one room with a separate sitting room. We used the pull out couch for our son, it was comfortable and clean. The TV was a good size, but we did not use it so I cannot comment on TV channels. The bathroom was clean and had plenty of room. The king sized bed was comfortable and clean. The AC worked well as did the in-room coffee machine. Overall I would stay here again and recommend it if the price is right, it is a little further away from the parks and I-Drive, but that is not necessarily a bad thing.…
The hotel staff were very friendly and helpful. The hotel was clean. The food was good and the breakfast was over the top. The nightly reception was a very pleasant addition. The pool area was clean and I felt safe.
I just came back from a family trip in Orlando and stayed at the Embassy Suites in Lake Buena Vista South. The overall experience was good but not great. Location: It's just about 10 to 15 min drive from main attractions. Lots of places to eat nearby from chain restaurants to locally owned restaurants. Having a Walmart really close, was also a plus for those last minute things that you need to buy. Hotel common areas: Everything looks nice and clean. Nice big dinning room area for enjoying the complimentary breakfast. Every floor has its own laundry room (make sure to have coins beforehand because I couldn't find a machine to get some change, not even in the Arcade and the store was closed). The Arcade is tiny, almost closet room tiny, not an issue for me because my kids aren't interested yet but if you are looking for a nice big arcade for teens, this is not it. The pool area was nice and clean. No kiddy pool available. Staff: Every staff member I encountered was nice, friendly and very helpful. Some were even kind enough to play along with my very chatty 4yo conversations lol. Some speak English and Spanish. Check in- So here's one of my main concerns. We arrived early in the AM, the concierge was very nice. She gave us a card, we went to the room and the card didn't work. I went back to the lobby, she scanned it again and I went back to the room still didn't work. The security guard came to help with our door issue and it turned out the room was already occupied. Now, I don't blame the concierge, that day there was a bad rainstorm and the whole system was down. I do blame what it seems like an outdate system with a lack of backup. Anyway, they were very quick to locate us a new room and they were kind enough to give us water and snacks. Room: So here's my other issue. The rooms are big and comfortable BUT very outdated. The whole style is very old fashioned and lots of visible wear and tear. The sofa cushions had visible old stains, the bed skirts at some parts were ripped, the furniture was scratched . Lots of tiny detail that made the room a bit unattractive. Still, it was clean. The space was perfect for a family of 4. Having 3 beds (2 queen beds and sofa bed) was great, the kids each had their own bed and the blankets were very clean. Still, it was our first time staying at an Embassy Suites and I was expecting a little bit more care regarding the rooms. Complimentary breakfast: Great variety. Buffet style. They had plenty to chose from waffles, bagels, sausage, omelets, fruits, muffins, cereals, coffee, juice, etc. It was very nice. Overall, the Hotel is ok. Would I stay there again? Maybe. It would be because of location, breakfast and bed choice and because we only go to sleep. Would it be my first pick? Hmm maybe not. If you are looking for a comfortable place to stay, this Hotel does the job. If you are looking for new, elegant, high end look, this Hotel is not for you.…
During my 2 night stay I have no issues nor complaints about this location. The staff are courteous and professional. This location is conveniently located to numerous of eateries and stores; including outlet stores. I love Embassy; because of the impeccable locations. Daniela, it was a pleasure of your experise upon my arrival. My suite was very cleaned, and in order at check in time. As a returning customer. Thank you Embassy!
Affordable and great location. Staff very friendly and knowledgeable of the area for dining, shopping, night life and theme parks. The food service was great and plentiful. Variety of items to choose from. Hotel amenities were nice.
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