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Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South

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#45 of 157 Hotels in Kissimmee
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510 Reviews from our TripAdvisor Community

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Showing 389: English reviews
Reviewed 3 weeks ago via mobile

Being a priority club member, my expectations were a bit higher that what I got here. We had a room on the 4th floor, I could literally hear ever word spoken by the people staying in the neighboring rooms. Very noisy, barely slept the first night. When it wasn't the neighbors I could hear snoring, it was the mini fridge...

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Helpful?
1Thank Joann B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Dear Joann B, We are pleased to do business with one of our IHG Rewards Club members. We appreciate you going out of your way to bring up your concern to our attention about the noise that disrupted your sleep. Rest assured our team will look into the matter and resolve it accordingly. We are glad that you find our...

Virginia Beach, Virginia
Reviewed 3 weeks ago via mobile

Stayed here one night prior to starting a Disney vacation package. Close to Walt Disney World. Room was clean, second the comment on thin walls, we had to listen to our neighbors get in late and make noise. Bathrooms need updating. Good value. Would I stay here again? For one night yes.

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Helpful?
1Thank Kevin J
GuestAdvisory, General Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Dear Kevin Thank you for staying with us and giving us your feedback. I am happy to hear you had a good stay and thought we provided a good value. Hope to see you again soon! Heta P General Manager

Reviewed 4 weeks ago

Hi, I stayed at the Holiday Inn Express on 3484 Polynesian Isle Blvd, Kissimee FL 34746-4654. I booked online thru Holiday Inn Express for 12/25 and 12/26, we decided to extend our vacation one more day 12/27. The cost of the 3 days with the extension averaged $113 night which is not right considering I am a senior , aarp...

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Helpful?
1Thank Nancy F
IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Dear Nancy F, Thanks for bringing your concern to my attention and choosing to stay at our hotel during the Holidays. I am pleased to see your perfect rating for our convenient location. On the other hand, it is disconcerting to learn about the issue with the rate you were charged when you extended your stay. Please know that I...

Shakopee, Minnesota, United States
Reviewed 18 December 2016

I stayed here twice in 2014 with no issue but just stayed in Dec 16, and HUGE difference. As the other lady said the breakfast eggs weren’t great but the biscuit was disgusting I actually spit it out it was so bad. The cinnamon rolls were great, as always. Yogurt, cereal, coffee was all fine – so it’s a matter...

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Helpful?
Thank Sara W
GuestAdvisory, General Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Dear Sara, Thank you for staying with us. Your feedback is important in our efforts to make all stays more enjoyable. I have noted some of your comments and will be taking appropriate action to improve our services. Thank you again for your business. Warm Regards, Heta P. General Manager

Reviewed 16 December 2016 via mobile

Me and my family stay here in December of 2016. The hotel it's ok, you get what you pay for. In my opinion it has the worst breakfast ever, the eggs taste terrible and everything is cold. The coffee is good. It the worst part is that they use foam plates to serve breakfast. Please help the environment and stop...

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Helpful?
Thank Meme F
IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Dear Meme F, Thank you for staying with us and for sharing your experience. I am happy that you enjoyed your stay with us. However. it is indeed regrettable that the breakfast experience affected your overall satisfaction. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we...

Reviewed 10 December 2016 via mobile

I checked into the hotel on a Monday night assuming it would be a quiet night to prepare for a busy week. Well as soon as I entered my room I could hear my neighbor on her cell phone. I could even hear the other person on the speaker. I had hope it would settle down however, around 11:30pm the...

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Helpful?
Thank tootsdst
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We would like to offer a sincere apology for the inconvenience the noise from other guests had caused you and regret...

Reviewed 30 November 2016

The place is situated behind some abandoned shops and a convenient store. The walls are paper thin and furnishing was nasty. The bread on the breakfast bar was stale and they offered only turkey sausage. No vending on the 3rd floor and had to visit two other floor to get one bucket of ice. Front desk was rude and when...

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Helpful?
Thank Eddie R
GuestAdvisory, General Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Dear Eddie, Thank you for staying with us and taking the time to give us your feedback as it helps in our efforts to improve all our guest stays. I have noted your concerns and will be taking appropriate action. Warm Regards, Heta P. General Manger

Glen Saint Mary, Florida
Reviewed 7 November 2016

The hotel is a little dated, but very clean. We didn't stay to chill out in the hotel room anyways. The breakfast is pretty good. I will give you a fair warning, that the king size bed was very firm. My wife didn't care for that at all. That's the only reason for the 4 stars, instead of the 5.

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Helpful?
Thank dirtyfreddie
GuestAdvisory, General Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Dear Valued Guest Thank you for your feedback and your nice comments. I am happy to hear you enjoyed your stay with us. Hope to see you again! Heta P. General Manager

Jacksonville Beach, Florida
Reviewed 4 November 2016 via mobile

We checked in around 11 hoping to get a little sleep before a Park event we needed to be at by 6 am. This means getting up and leaving before 5 AM. Just woke up 1:30 AM I can here TVs from multiple rooms. There is a domestic disturbance happening next to us. Doors are slamming. The room is shaking....

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Helpful?
Thank jimix3
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We would like to offer a sincere apology for the inconvenience the noise from other guests had caused you and regret...

Lexington,KY
Reviewed 31 October 2016 via mobile

Was upgraded to the 2 room suite upon check in due to status with IHG. A lot of room which was very nice. Overall nice property very close to Disney, shopping, and variety of activities. Only complaint was bathrooms, first room had a shower head that sprayed sideways due to buildup (a little CLR by maintenance would go along way)...

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Helpful?
Thank KYkicks
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for taking the time to review our hotel. We are sorry for the shortfalls you have experienced during your stay with us. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are confident that necessary steps will be made, in order...

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Near Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Hotel Orlando Lake Buena Vista South. Our hotel offers free hot breakfast, a free scheduled shuttle to area theme parks, free high-speed Internet, and a free business & fitness center. We are also an official Walt Disney World Good Neighbor hotel located only 2.5 miles from the main entrance to 'Walt Disney World Resort area.' Our hotel provides a free scheduled shuttle to Epcot . From Epcot , transportation is available to Magic Kingdom Park, Disney s Animal Kingdom Theme Park and Disney's Hollywood Studios, Downtown Disney . We also have a free scheduled shuttle to Universal Studios, Sea World & Lake Buena Vista Outlet Mall. With our convenient location you'll find numerous restaurants, shops, and small attractions are either within walking distance or just a short drive away. In addition to our comfortable deluxe rooms, we offer a choice of specialty suites, like KidSuites with private sleeping area and special kids' beds & TV. All rooms feature the new Express Bedding Package and refrigerator/microwave. For a real treat, our two-room Executive Suites offer a king sized bed, separate living area with sofa bed, and wet bar with refrigerator & microwave. Enjoy many hotel amenities including a heated outdoor pool & Jacuzzi, kid s playground and game room. Our hotel meeting rooms total 1100 sq ft-complete with free high-speed Internet access. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South

Address: 3484 Polynesian Isle Blvd, Kissimmee, FL 34746-4654
Region: United States > Florida > Central Florida > Kissimmee
Price Range: RM400 - RM796 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South 2.5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, HotelsforEveryone, Travelocity, Priceline, IHG and TripOnline SA so you can book your Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Kissimmee
Holiday Inn Kissimmee
Holiday Inn Express Hotel And Suites Orlando-Lake Buena Vista South Kissimmee, Florida
Hotel Style:
#3 Green Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go somewhere else”
 of 5 bubbles eddier748, 29 Nov 2016 | Read review
“Get breakfast before 9 or you will be waiting in line.”
 of 5 bubbles dirtyfreddie, 7 Nov 2016 | Read review
“Close to Disney”
 of 5 bubbles Totalvaca, 12 Sep 2016 | Read review
“Family Suites are great when traveling with kids”
 of 5 bubbles 733SANDRAC733, 17 Aug 2016 | Read review
“Do not choose this hotel, much better options nearby.”
 of 5 bubbles amrutab2014, 7 Aug 2016 | Read review
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