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Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South

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#41 of 160 Hotels in Kissimmee
GreenLeadersBronze level
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Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South
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504 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Reviewed 6 days ago NEW

The place is situated behind some abandoned shops and a convenient store. The walls are paper thin and furnishing was nasty. The bread on the breakfast bar was stale and they offered only turkey sausage. No vending on the 3rd floor and had to visit two other floor to get one bucket of ice. Front desk was rude and when...

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Helpful?
Thank Eddie R
GuestAdvisory, General Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Dear Eddie, Thank you for staying with us and taking the time to give us your feedback as it helps in our efforts to improve all our guest stays. I have noted your concerns and will be taking appropriate action. Warm Regards, Heta P. General Manger

Glen Saint Mary, Florida
Reviewed 4 weeks ago

The hotel is a little dated, but very clean. We didn't stay to chill out in the hotel room anyways. The breakfast is pretty good. I will give you a fair warning, that the king size bed was very firm. My wife didn't care for that at all. That's the only reason for the 4 stars, instead of the 5.

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Helpful?
Thank dirtyfreddie
GuestAdvisory, General Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Dear Valued Guest Thank you for your feedback and your nice comments. I am happy to hear you enjoyed your stay with us. Hope to see you again! Heta P. General Manager

Jacksonville Beach, Florida
Reviewed 4 weeks ago via mobile

We checked in around 11 hoping to get a little sleep before a Park event we needed to be at by 6 am. This means getting up and leaving before 5 AM. Just woke up 1:30 AM I can here TVs from multiple rooms. There is a domestic disturbance happening next to us. Doors are slamming. The room is shaking....

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Helpful?
Thank jimix3
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We would like to offer a sincere apology for the inconvenience the noise from other guests had caused you and regret...

Lexington,KY
Reviewed 31 October 2016 via mobile

Was upgraded to the 2 room suite upon check in due to status with IHG. A lot of room which was very nice. Overall nice property very close to Disney, shopping, and variety of activities. Only complaint was bathrooms, first room had a shower head that sprayed sideways due to buildup (a little CLR by maintenance would go along way)...

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Helpful?
Thank KYkicks
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for taking the time to review our hotel. We are sorry for the shortfalls you have experienced during your stay with us. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are confident that necessary steps will be made, in order...

Sarasota, Florida
Reviewed 17 October 2016

We were traveling to Sarasota and needed to stop for the night in 'Orlando. There were not many rooms available but we found one at the Holiday Inn Express in Kissimmee. The rate was fair and the accommodations were very good. The breakfast was good with many items to choose from. The only complaint was that the flow of the...

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Helpful?
Thank Jimg1944
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We appreciate you being our guest and appreciate your comments. Kind Regards,

Winter Garden, Florida
Reviewed 13 October 2016 via mobile

The staff at the front desk and the rest of the staff at the hotel were great considering the impending arrival of hurricane Matthew. The stuff at the front desk keep calm cool and collect even with the crazy check-in going on due to Hurricane Matthew. The hotel had lots of space in the suite to accommodate family members and...

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Helpful?
Thank Lori E
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We appreciate your comments regarding the front desk and our staff. Kind Regards

Reviewed 12 October 2016 via mobile

My wife and I love holiday inn, the breakfast is legit, the rooms always clean and the staff hospitable. This is one experience we regret as we stayed in a dirty room, asked for it to be cleaned and it wasn't. There were hairs all over the shower and room, a coin inside the sheets of one of the beds...

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Helpful?
2Thank BrianLett
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for taking the time to review our hotel. We are sorry for the shortfalls you have experienced during your stay with us. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are confident that necessary steps will be made, in order...

Clayton, Delaware
Reviewed 4 October 2016

We have stayed at this location before, and have had no issues with cleanliness, service, or amenities. The only issue was that the shower curtain didn't cover the shower rod, so we used extra towels to mop up water. The breakfast was good as always, and the lobby area is very nice. We enjoyed the pool and the hot tub...

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Helpful?
Thank sharpeibaby
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Thank you for being our guest.

Reviewed 4 October 2016 via mobile

Checked in for a two night stay for work. Came in late and was warmly greeted by Carlos, who was extremely gracious despite juggling several conversations at once. He very patiently handled what could have been an awkward situation with a group of other guests and had me set up in no time. I got a single king room, which...

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Helpful?
Thank Megan K
DOSANA, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We will pass along your nice comments about Carlos. We appreciate you being our guest. Kind Regards

Alexandria, Egypt
Reviewed 26 September 2016

My stay was a very terrible stay because of this horrible hotel. No internet connection in the room, housekeeping didn't clean my room for two consecutive days, very unhelpful staff members. When I wanted to fix something in my room, the technician didn't speak English.

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Helpful?
1Thank Rehab A
Melissa R, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We would like to offer a sincere apology for the inconvenience and regret that you were not satisfied with your stay....

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Near Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Hotel Orlando Lake Buena Vista South. Our hotel offers free hot breakfast, a free scheduled shuttle to area theme parks, free high-speed Internet, and a free business & fitness center. We are also an official Walt Disney World Good Neighbor hotel located only 2.5 miles from the main entrance to 'Walt Disney World Resort area.' Our hotel provides a free scheduled shuttle to Epcot . From Epcot , transportation is available to Magic Kingdom Park, Disney s Animal Kingdom Theme Park and Disney's Hollywood Studios, Downtown Disney . We also have a free scheduled shuttle to Universal Studios, Sea World & Lake Buena Vista Outlet Mall. With our convenient location you'll find numerous restaurants, shops, and small attractions are either within walking distance or just a short drive away. In addition to our comfortable deluxe rooms, we offer a choice of specialty suites, like KidSuites with private sleeping area and special kids' beds & TV. All rooms feature the new Express Bedding Package and refrigerator/microwave. For a real treat, our two-room Executive Suites offer a king sized bed, separate living area with sofa bed, and wet bar with refrigerator & microwave. Enjoy many hotel amenities including a heated outdoor pool & Jacuzzi, kid s playground and game room. Our hotel meeting rooms total 1100 sq ft-complete with free high-speed Internet access. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South

Address: 3484 Polynesian Isle Blvd, Kissimmee, FL 34746-4654
Region: United States > Florida > Central Florida > Kissimmee
Price Range: RM371 - RM1,027 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South 2.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Holiday Inn Express Kissimmee
Holiday Inn Kissimmee
Holiday Inn Express Hotel And Suites Orlando-Lake Buena Vista South Kissimmee, Florida
Hotel Style:
#3 Green Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go somewhere else”
 of 5 bubbles eddier748, 29 Nov 2016 | Read review
“Get breakfast before 9 or you will be waiting in line.”
 of 5 bubbles dirtyfreddie, 7 Nov 2016 | Read review
“Close to Disney”
 of 5 bubbles Totalvaca, 12 Sep 2016 | Read review
“Family Suites are great when traveling with kids”
 of 5 bubbles 733SANDRAC733, 17 Aug 2016 | Read review
“Do not choose this hotel, much better options nearby.”
 of 5 bubbles amrutab2014, 7 Aug 2016 | Read review
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