What a pit. The only good thing about this place is the pool area. We supposedly had their best room, but it was merely two rooms linked together with one of them a very rudimentary kitchen. No comfy furniture whatsoever -- the sofa was old and dated. I feel sorry for the front desk people who work there as they were very nice, but AVOID THIS PLACE AT ALL COSTS. We found another hotel and did not even stay here after using our Royal Holiday points.
The location of hotel was great near everything, the staff was welcoming, The pool was nice. The size of the hotel complex was good due to the fact that is not so big. I would book this hotel again. Ok
The facility is overall good. The onsite laundry was inoperable, and my room had power outlets out of order, and the mattress feels like 500# was rest on the bed for over a year and never moved. The mattress had a noticible outline of where its failed from repeated years of people sitting in the one spot. I tried the other bed and it was more comfortable than the other, but not as comfortable as a sack of raw potatoes. Service and friendliness at the location is great
The room was clean, quiet and comfortable. The location was 30 minutes or less from all attractions. The pool area was pleasant, they also have an area for kids. The one thing I would add is a gate around the playground so kids can't run from the slide straight into the pool.
Close from Orlando Airport so great place to start our holiday. It has much to offer around the location and Racetrack next door so no need to make a coffee !! All very clean and tidy. Little noisey if you at front but that's to be expected as where you are, it's busy. Great pool area and staff were very accommodating.
this was ny 2nd visit, had one before renovation in dec 2019 one after renovation oct 2022.. still not better but at least the window blinds have improved and you don't need to worry about people peeking in :-/ would definitly not come again
The room was clean but we were not given a kitchenette as was advertised. Location is not really near anything tourist oriented. It's in an area of town that was quiet but leaves a bit to be desired and there are other hotels much closer to tourist areas. The staff were friendly but they have very strict policies I have not encountered at other hotels regarding cleanliness and their property. It made me afraid the entire time that I was going to get charged $20 for a crumb on the floor or something. Assuming they must have had major trouble with guests in the past. Had to wait 20 minutes for room to be inspected at check out for my deposit which was higher than even high end hotels I've stayed at. We did get our deposit back because we're not that kind of guest that causes trouble but felt like we were being treated like criminals. If you can't book something else this is fine but wouldn't be my first choice. …
Pamela, Mariangelie and entire house keeping staff were great. The way they treat their job very professional and attentive. Overall great stay great staff. Location, value are great. Very clean rooms, security team as well this is very convenient location.
The breakfast was much better that I anticipated with even fresh baked waffels every morning (good value for money). This hotel is ideal for flight training at Kissimmee airport. One of the closest hotels for traing at Sunstate Aviation.
Breakfast was mediocre, room was ok except there were bugs in our room that bit up my daughter. The smell of marijuana was VERY strong in the evenings. The hotel was cheap, so I guess that’s what we get.