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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Staff required to regularly wash hands
- Individually wrapped toiletries
Updated 17/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 17/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 164 hotels in Kissimmee
Location
Cleanliness
Service
Value
Travellers' Choice
Experience the convenience of our Kissimmee hotel - Just Minutes From Disney's Maingate. Less than 1 mile to Animal Kingdom, and the theme parks at Walt Disney World(R) Resort and other popular attractions. We have an ideal location as well as comfortable guest rooms, safes and 49 inch flat screens televisions. There is a complimentary deluxe hot breakfast buffet served daily, free WiFi throughout the hotel and pool area, and a free shuttle to select area theme parks. Heated outdoor pool onsite as well as a guest laundry available for use. There's never been a better time to experience all the great things there are to do and see in Kissimmee than right now. COVID-19 WARNING: We have taken health and safety measures—for you, and our team members here at the Galleria Palms Hotel. You must follow all posted instructions while visiting our facility. Wear a mask if you are unvaccinated and wash your hands regularly. Together, we will help to keep each other safe and healthy.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Children's television networks
Free shuttle or taxi services
Baggage storage
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Breakfast available
Breakfast buffet
Vending machine
Shuttle bus service
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English, Spanish, Filipino, Portuguese
Location
Full view
60Somewhat walkable
Grade: 60 out of 100
44Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
3000 Maingate Lane, Kissimmee, FL 34747
Getting there
Car HireSee all Kissimmee car hire
829Reviews168Q+A81Room tips
Reviews
Traveller rating
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Most Recent
Great job, Ambhar!!! You were helpful and very nice. And the cookies at the front desk are delicious! Orlando is a great city that we will continue to come back to. Universal and Disney are fun theme parks that people of all ages can enjoy. Awesome job, Galleria Palms hotel!!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Galleria Palms Hotel
Responded 1 week ago
Thank you Michael for taking the time to post your comments on TripAdvisor. We will pass on to our employees how happy you were with your accommodations and the service you received. Ambhar is a wonderful team player and she truly understand customer service. We are so glad that she could assist you with whatever you needed at the Front Office. I will make sure to pass on to Ambhar your very kind words about her. We are thrilled you liked our service and our hotel. Thanks for mentioning how much you liked our complimentary afternoon cookies and the location. We appreciate your recommendation, please come back soon. Randy Bohannan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
My husband and I made a last-minute trip to Walt Disney World (WDW) the middle of May. The reason for the last-minute planning was due to being offered a preview of the new “Guardians” rollercoaster at EPCOT. - Galleria Palms is our “Go To” Hotel for trips there! The rooms are great, the hot breakfast is wonderful, and the location is just next door to WDW! But, one of our favorite things at this hotel is that we are always treated as “family!” We have been staying here many years, and the Front Office Manager (ANGIE) is THE BEST!!! :) We always look forward to staying here; and, Angie and the rest of the staff are always so helpful and friendly! - We just love staying here and recommend it to everyone! :)
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Galleria Palms Hotel
Responded 2 weeks ago
Thank you Susan M for taking the time to post your comments on TripAdvisor. We will pass on to our employees how happy you were with your accommodations and the service you received. Angie is a wonderful team player and she truly understand customer service. We are so glad that she could assist you with whatever you needed at the Front Office. I will make sure to pass on to Angie your very kind words about her. We are thrilled you liked our service and our hotel. Thanks for mentioning how clean you found the hotel and how much you liked our complimentary hot breakfast buffet, our rooms, and location. We appreciate your recommendation and your repeat business, please come back soon. Randy Bohannan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First off I have to give a big Thank you to Leo! We arrived late on Saturday due to flight delays and his smiling face was wonderful to see after a extra long travel day! Leo went above and beyond to make our check in smooth. He went over all their amenities with us, got us checked in quickly! Galleria Palms is a wonderful hotel with free breakfast, free wifi, pool, even cookies available at the front desk each day between 4-7pm and tea and coffee available all day! They also have a free shuttle that takes you to the Disney Parks and Universal. Very nice, clean rooms! All staff is very helpful and super nice. There are many fast food restaurants, gift shops and a CVS, which are all in walking distance to the hotel. We loved our stay at Galleria Palms and would definitely stay there again next time we are back in Kissimmee, Florida!! Thank you again to Leo and the rest of the staff at Galleria Palms !…
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Galleria Palms Hotel
Responded 2 weeks ago
Thank you 3Conrads for taking the time to post your review on TripAdvisor. We will pass on to our team how happy you were with your accommodations and the service you received. Leo is a wonderful team player and he truly understand customer service. We are so glad that he could assist you with whatever you needed at the Front Office. I will make sure to pass on to Leo your very kind words about him. We are thrilled you liked our service and our hotel. Thanks for mentioning how clean you found the hotel and how much you liked our complimentary hot breakfast buffet, our complimentary shuttle service to the theme parks, our complimentary afternoon cookies, our free Wifi, our pool and location. Future guest will appreciate your tip about the many surrounding stores and restaurants. We appreciate your recommendation and please come back soon. Warm Regards, Angie Canlas Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I planned a last minute trip to WDW when we got an invitation to preview the new Gardians rollercoaster at Epcot. First place we thought about was Galleria Palms. We've been staying here for years. Angie and all the staff are the best. The rooms are always great and we just love the hot breakfast. It always feels like home whenever we visit.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Galleria Palms Hotel
Responded 2 weeks ago
Thank you James M for taking the time to post your review on TripAdvisor. We will pass on to our staff how happy you were with your accommodations and the service you received. Angie is a wonderful team player and she truly understand customer service. We are so glad that she could assist you with whatever you needed at the Front Office. I will make sure to pass on to Angie your very kind words about her. We are thrilled you liked our service and our hotel. Thanks for mentioning how clean you found the hotel and how much you liked our complimentary hot breakfast buffet, our rooms, and location. We appreciate your recommendation and your repeat business, please come back soon. Randy Bohannan General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Going back to this hotel is my best decision, Angie is still if not much more accommodating. I enjoyed my breakfast. my room and the experience. Now I can’t wait to comeback again and have another wonderful experience!
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Galleria Palms Hotel
Responded 3 weeks ago
Thank you Chris for taking the time to post your review on TripAdvisor. We will pass on to our employees how happy you were with your accommodations and the service you received. Angie indeed is a wonderful team player and she truly understand customer service. We are so glad that she could assist you with whatever you needed at the Front Office. I will make sure to pass on to Angie your very kind words about her. Thank you for your recommendation and we appreciate your business and we hope to see you again in the near future. Warm Regards, Randy Bohannan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I came in early this morning and the front desk staff, Leo was extremely friendly and helpful with getting me checked in and making sure I had everything I needed to settle into the area. I definitely wasn’t expecting to get that type of service so far before my check in time. Made my morning so much more comfortable for me.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Galleria Palms Hotel
Responded 4 weeks ago
Thank you Gage E for taking the time to post your review on TripAdvisor. We will pass on to our team how happy you were with your accommodations and the service you received. Leo indeed is a wonderful team player and he truly understand customer service. We are so glad that hey could assist you with whatever you needed at the Front Office. I will make sure to pass on to Leo your very kind words about him. Thank you for your recommendation and we appreciate your business and we hope to see you again in the near future. Warm Regards, Randy Bohannan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff are nice, breakfast is reasonable. However the facility is out of date, Reno worn out, and it’s not that clean. The complimentary shuttle from/to Magic kingdom didn’t follow the schedule well, but you had no way to complain.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Galleria Palms Hotel
Responded 30 Jun 2022
Thank you taking the time to write us about the issue you face here at the hotel. We apologize for the inconveniences you faced here at our property. Please know your feedback had been shared with our staff. We will make adjustments as we always strive to provide the best possible service for our guest. We will make the ownership aware of your comments about a renovation and the furniture as we are always seeking ways to improve our product and hotel. Our shuttle service has daily service to the Magic Kingdom, Hollywood Studios, Sea World and Universal Studios and we are sorry it was not up to your expectations. Again, please accept our sincerest apologies. We hope to have the opportunity to serve you again and to renew your confidence in our hotel in the future. Please feel free to contact us directly as it would be our pleasure to be of service. Randy Bohannan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Usually I'm not that person who name drops but .. Leo and Ambhar took Extremely Great care of our families needs. We were Even able to enjoy a Late Checkout this morning (Anyone whose ever traveled with kids and went to Two Theme parks in one day will understand the Need for more Sleep!!!). With that being said, The Galleria has Very courteous staff, Breakfast was pretty good and We always came back to Fresh Cookies and a Clean Room our Whole Stay! Great Service and a Relaxing, Clean Atmosphere all the way around. This will be our families go to spot whenever we are in town.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Galleria Palms Hotel
Responded 28 Jun 2022
Thank you Lionni Bayard for taking the time to post your comments on TripAdvisor. We will pass on to our employees how happy you were with your accommodations and the service you received. Leo and Ambhar indeed are wonderful team players and they truly understand customer service. We are so glad that they could assist you with whatever you needed at the Front Office. I will make sure to pass on to Leo and Ambhar your very kind words about them. We are thrilled you liked our complimentary hot breakfast buffet, our complimentary afternoon cookies, our service, and how clean you found your room and the hotel. Thank you for your recommendation and we appreciate your business and we hope to see you again in the near future. Warm Regards, Randy Bohannan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Stayed here for 8 nights on my honeymoon. I can’t even begin to explain how great this spot is. It’s not overly “fancy” like a resort but it feels like one! Staff is incredibly helpful, nice & gave awesome recommendations for restaurants (Sickies Restaurant close by was recommended & it ended up being our favourite spot). Quiet hours, away from traffic & thick walls. A/C is great. Housekeeping left the room spotless every day. Pool was fantastic. Lots of parking. Able to walk to close by gift shops, restaurants, and pharmacy. Short drive to Disney (lots of traffic on the main hwy in the mornings though). Breakfast was great & coffee was surprisingly good! (unlike most hotels) The ONLY thing that I would mention is that if you aren’t an early riser, I would suggest a room on the lower floors as they start housekeeping early on the 5th floor. We left the do not disturb hanger on the door or we were gone before they started though! Highly highly recommend. We miss it already. We will be back!!…
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Galleria Palms Hotel
Responded 9 Jun 2022
Thank you Hannah M for taking the time to post your very kind words on TripAdvisor. We will pass on to our staff how happy you were with your accommodations and the service you received. Congratulations on your big day, and we are so happy we could accommodate you on your honeymoon and you enjoyed your stay! We are thrilled you liked our complimentary hot breakfast buffet, our rooms and amenities, our staff and service, our pool area and you found value by staying here. Future guest will appreciate your tips of the many surrounding stores and restaurants that you can walk to. Thank you for your recommendation and we hope to see you again in the near future. Warm Regards, Randy Bohannan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ended up in a jam, no fault of the facility and the front desk personal, Rochelle was able to assist us and ease our minds. She made our family stay great by going out her way to make our stay memorable. She has amazing work ethic and extraordinary customer service and if you stay at the hotel please say hello to Rochelle for me!!!
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Galleria Palms Hotel
Responded 3 Jun 2022
Thank you dagr81nel for taking the time to post your comments on TripAdvisor. We will pass on to our employees how happy you were with your accommodations and the service you received. Rochelle indeed is a wonderful team player and she truly understand customer service. We are so glad that she could assist you with whatever you needed at the Front Office. I will make sure to pass on to Rochelle your very kind words about her. We are thrilled you liked our staff and service. Thank you for your recommendation and we appreciate your business and we hope to see you again in the near future. Warm Regards, Angie Canlas Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$101 - US$143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
galleria palms kissimmee, hotel galleria palms, meridian palms
LOCATION
United StatesFloridaCentral FloridaKissimmee
NUMBER OF ROOMS
118
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Claim Your Listing Frequently Asked Questions about Galleria Palms Hotel
Which popular attractions are close to Galleria Palms Hotel?
Nearby attractions include Bonanza Golf and Gifts (0.7 km), Walmart (0.7 km), and Wild West Rodeo Adventure (1.1 km).
What are some of the property amenities at Galleria Palms Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Galleria Palms Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Galleria Palms Hotel?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Galleria Palms Hotel?
Conveniently located restaurants include Drafts Sports Bar & Grill, Sakura Asian Fusion, and Ihop.
Are there opportunities to exercise at Galleria Palms Hotel?
Yes, guests have access to a pool during their stay.
Does Galleria Palms Hotel have an airport shuttle?
Yes, Galleria Palms Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Galleria Palms Hotel?
The staff speaks multiple languages, including English, Spanish, Portuguese, and Filipino.
Does Galleria Palms Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Galleria Palms Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.