Great job, Ambhar!!! You were helpful and very nice. And the cookies at the front desk are delicious! Orlando is a great city that we will continue to come back to. Universal and Disney are fun theme parks that people of all ages can enjoy. Awesome job, Galleria Palms hotel!!
My husband and I made a last-minute trip to Walt Disney World (WDW) the middle of May. The reason for the last-minute planning was due to being offered a preview of the new “Guardians” rollercoaster at EPCOT. - Galleria Palms is our “Go To” Hotel for trips there! The rooms are great, the hot breakfast is wonderful, and the location is just next door to WDW! But, one of our favorite things at this hotel is that we are always treated as “family!” We have been staying here many years, and the Front Office Manager (ANGIE) is THE BEST!!! :) We always look forward to staying here; and, Angie and the rest of the staff are always so helpful and friendly! - We just love staying here and recommend it to everyone! :)
First off I have to give a big Thank you to Leo! We arrived late on Saturday due to flight delays and his smiling face was wonderful to see after a extra long travel day! Leo went above and beyond to make our check in smooth. He went over all their amenities with us, got us checked in quickly! Galleria Palms is a wonderful hotel with free breakfast, free wifi, pool, even cookies available at the front desk each day between 4-7pm and tea and coffee available all day! They also have a free shuttle that takes you to the Disney Parks and Universal. Very nice, clean rooms! All staff is very helpful and super nice. There are many fast food restaurants, gift shops and a CVS, which are all in walking distance to the hotel. We loved our stay at Galleria Palms and would definitely stay there again next time we are back in Kissimmee, Florida!! Thank you again to Leo and the rest of the staff at Galleria Palms !…
My wife and I planned a last minute trip to WDW when we got an invitation to preview the new Gardians rollercoaster at Epcot. First place we thought about was Galleria Palms. We've been staying here for years. Angie and all the staff are the best. The rooms are always great and we just love the hot breakfast. It always feels like home whenever we visit.
Going back to this hotel is my best decision, Angie is still if not much more accommodating. I enjoyed my breakfast. my room and the experience. Now I can’t wait to comeback again and have another wonderful experience!
I came in early this morning and the front desk staff, Leo was extremely friendly and helpful with getting me checked in and making sure I had everything I needed to settle into the area. I definitely wasn’t expecting to get that type of service so far before my check in time. Made my morning so much more comfortable for me.
Staff are nice, breakfast is reasonable. However the facility is out of date, Reno worn out, and it’s not that clean. The complimentary shuttle from/to Magic kingdom didn’t follow the schedule well, but you had no way to complain.
Usually I'm not that person who name drops but .. Leo and Ambhar took Extremely Great care of our families needs. We were Even able to enjoy a Late Checkout this morning (Anyone whose ever traveled with kids and went to Two Theme parks in one day will understand the Need for more Sleep!!!). With that being said, The Galleria has Very courteous staff, Breakfast was pretty good and We always came back to Fresh Cookies and a Clean Room our Whole Stay! Great Service and a Relaxing, Clean Atmosphere all the way around. This will be our families go to spot whenever we are in town.
Stayed here for 8 nights on my honeymoon. I can’t even begin to explain how great this spot is. It’s not overly “fancy” like a resort but it feels like one! Staff is incredibly helpful, nice & gave awesome recommendations for restaurants (Sickies Restaurant close by was recommended & it ended up being our favourite spot). Quiet hours, away from traffic & thick walls. A/C is great. Housekeeping left the room spotless every day. Pool was fantastic. Lots of parking. Able to walk to close by gift shops, restaurants, and pharmacy. Short drive to Disney (lots of traffic on the main hwy in the mornings though). Breakfast was great & coffee was surprisingly good! (unlike most hotels) The ONLY thing that I would mention is that if you aren’t an early riser, I would suggest a room on the lower floors as they start housekeeping early on the 5th floor. We left the do not disturb hanger on the door or we were gone before they started though! Highly highly recommend. We miss it already. We will be back!!…
Ended up in a jam, no fault of the facility and the front desk personal, Rochelle was able to assist us and ease our minds. She made our family stay great by going out her way to make our stay memorable. She has amazing work ethic and extraordinary customer service and if you stay at the hotel please say hello to Rochelle for me!!!