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Holiday Inn Orlando SW - Celebration Area

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Holiday Inn Orlando SW - Celebration Area
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1,384 Reviews from our TripAdvisor Community

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Showing 1,214: English reviews
Reviewed 2 days ago NEWvia mobile

DO NOT STAY HERE. They illegally and fraudulently charged our credit card to the tune of $500 over the invoices amount agreed to....they did this with a signed contract stating they had no authorization to charge the card. They will not do anything to rectify the situation. Customer service is terrible and I will never stay in another Holiday Inn.

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Helpful?
Thank Stephine T
Stephen Z, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Stephanie T, I apologize for any misunderstanding that occurred in regards to the signed contract that was entered into with the hotel. I am glad that I was personally able to assist you and Ms. Ezell in resolving your concerns by only charging for the contracted room and tax amount and removing the additional food and beverage charges initially outlined...

poiana
Reviewed 3 days ago NEW

Loved it here.relaxed atmosphere.good rooms. Close to restaurants and shops. Opposite Old Town and a great Red Lobster. Parking facilities and close to all attractions. Nice pool and bar. Perfect. Would go back again.

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Helpful?
Thank linda079
perry_sudol, Front Office Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear linda079, Thank you for your 5 star review! I'm very happy to hear that you have enjoyed your stay with us. I look forward to your next visit!

Detroit, Michigan
Reviewed 3 days ago NEWvia mobile

I want to start by saying that I came here after staying at the Grand Bohemian in Downtown Orlando, so to compare the 2 would be like comparing apples and hamburgers (completely different). I will say that despite the difference the hotel is in dire need of an update. The check in process was a lil slow, it appeared to...

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Helpful?
Thank devaughn1972
perry_sudol, Front Office Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear devaughn1972, Thank you for your review! I am very sorry that your stay was less than perfect. We are working on updates for the hotel. I hope to see you again in the future!

Reviewed 1 week ago via mobile

So, the room was tight for our family of 4. My kids loved the bunk beds but I think they give the room a feeling of being closed in. The pool was better than I imagined. If you want a balcony you will need to specifically request as the front side has only the cosmetic balcony- not big enough to...

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Helpful?
Thank HappieKnadn
perry_sudol, Front Office Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear HappieKnadn, Thank you for your review! I'm happy to hear that you enjoyed your stay with us. I hope to see you again!

Reviewed 2 weeks ago via mobile

We stayed here for one night. The hotel is old, but clean. The rooms are very small. The bathroom are the smallest I've ever seen. We had the room with bunk beds. The upper bed was so shaky, my kids refused to sleep there. The staff was nice.

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Helpful?
Thank Helen K
perry_sudol, Front Office Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear Helen K, Thank you for your review! Please visit us again in the future!

West Des Moines, Iowa
Reviewed 2 weeks ago

Holiday Inn booked us here for a timeshare presentation at Orange Lake Resort. We thought that was a bit strange to ask us to buy into a timeshare, have us fly down to Florida, and have us stay somewhere else other than the timeshare (which went into our decision not to buy). With that said. This is a very nice...

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Helpful?
Thank Andre O
perry_sudol, Front Office Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear Andre O, Thank you for your review! I'm happy to hear that you enjoyed your stay with us. I look forward to your return!

Reviewed 2 weeks ago

Went down there for the night and to see the car show and great stuff across the street... Awesome car show every Saturday night with a cool amusement park next door to that for the kids. Always a good time. Very clean for an older hotel and very quiet at lights out...

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Helpful?
Thank Steve S
perry_sudol, Front Office Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear Steve S, Thank you for your 5 star review! I'm glad that you enjoyed your stay with us. I hope to see you again for the next car show at Old Town!

Reviewed 3 weeks ago via mobile

The staff went above and beyond to make our stay a great one!! Our room was spacious, clean and the beds were like sleepin on a cloud! The pool was clean and warm! I would definitely recommend this hotel to anyone!!! Kathy from Ny

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Helpful?
Thank Kathy R
brad_boland, General Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear Kathy R. Thank you for your review from your recent stay with us. We are very pleased that you had a great stay, enjoyed your room and took advantage of our pool area. Again, thank you for the feedback and we look forward to seeing you on your next trip to the Orlando/Celebration Area.

Reviewed 3 weeks ago

Im going to stay in this hotel in december, and Im already a bit disappointed. I sent an email asking a question about sending packeges to the hotel. Jim Fleck answered that yes, that that was a charge. I then said that in the website it says that "prior to the arrival" there is a 5$ fee, but what if...

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Helpful?
Thank Natalia A
Stephen Z, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear Natalia A, We would like to apologize for any mis-understanding or mis-perception in regards to your conversation with our Director of Sales while inquiring about the hotel's policy on receiving and storing packages. Your request is a popular one. Due to the volume of guests that stay with us and the large quantity of packages that the hotel receives...

Ludington, Michigan
Reviewed 4 weeks ago via mobile

Price was right! Staff is very friendly and accommodating. Rooms are on the tighter side - tower 2. Not enough outlets for my family's electronics without unplugging much needed lamps. Breakfast is not open for early risers.

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Helpful?
Thank PizzaDAction
perry_sudol, Front Office Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear PizzaDAction, Thank you for your review! I'm glad that you enjoyed your stay with us. Our breakfast buffet opens up at 6"30am and goes until 11am. Please consider us in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Devote your time to fun activities at Holiday Inn Orlando SW - Celebration Area, located in Kissimmee, Florida, off U.S. Highway 192 East (also known as the Irlo Bronson Memorial Highway). We are an official Walt Disney Good Neighbor full-service hotel! Enjoy our newly renovated rooms, kid suites, meeting facilities, pool, kids theater, and business and fitness centers! Reminisce with M-I-C-K-E-Y M-O-U-S-E at the world-famous Walt Disney World resort in nearby Orlando. See the characters come alive at the Magic Kingdom. Travel to futuristic times at Epcot center. Witness pure movie magic at Disney s Hollywood Studios. Visit Osceola Heritage Park, a 120-acre multipurpose complex that offers exciting sports and entertainment shows. Catch a concert or event at the Silver Spurs Arena, or a baseball game at the Osceola County Stadium. Shop at the Loop, a large outdoor strip mall housing major department stores and smaller retail stores, casual restaurants, and a movie theater. Rev your engine and head to Old Town, a vibrant, family-friendly shopping, dining, and entertainment destination. Enjoy live entertainment each night and don t miss the Classic Car Cruises. Rejuvenate with a tasty hot breakfast at our Trattoria Cafe. Eat hearty from our Best-4-Breakfast menu. Enjoy a leisurely, peaceful vacation or comfortable working environment at our hotel, where Kids Stay Free and Kids Eat Free. Relax, it s Holiday Inn Orlando SW - Celebration Area. There is a Daily Service Fee of $15 which guests pay upon check-out. ... more   less 

Additional Information about Holiday Inn Orlando SW - Celebration Area

Address: 5711 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4746 (Formerly Holiday Inn Main Gate East)
Region: United States > Florida > Central Florida > Kissimmee
Price Range: RM412 - RM953 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Orlando SW - Celebration Area 3*
Number of rooms: 444
Reservation Options:
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Also Known As:
Holiday Inn Main Gate East Hotel Kissimmee
Holiday Inn Orlando SW - Celebration Area Kissimmee, Florida
Orlando Holiday Inn
Holiday Inn Kissimmee
Kissimmee Holiday Inn
Hotel Style:
#4 Business Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Orlando SW - Celebration Area staff and other travellers.
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Questions? Get answers from Holiday Inn Orlando SW - Celebration Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles linda079, 7 Dec 2016 | Read review
“Disney fireworks in the rear tower. Amusement park view from the front tower.”
 of 5 bubbles Outlawa, 24 Nov 2016 | Read review
“Tower 1 facing pool”
 of 5 bubbles rmbaker0704, 3 Oct 2016 | Read review
“Corner rooms are good sized "suites" with work and sitting area, full fridge, micro, and Kurig coffee maker.”
 of 5 bubbles phillipm488, 2 Oct 2016 | Read review
“"Great views from all rooms"; "Ask for a room next to an empty room"”
 of 5 bubbles SidharthSreekumar, 25 Sep 2016 | Read review
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