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Seralago Hotel and Suites

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2,366 Reviews from our TripAdvisor Community

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Showing 1,954: English reviews
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Port Orange, Florida
Reviewed 2 days ago NEWvia mobile

My family and I booked a late stay days before arrival and we were able to upgrade to the 2 room suite. The room was clean, beds were comfortable and there was enough room for the family to move around comfortably. In the evening, we were able to visit Old Town and enjoy the car show. As a annual pass...

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1Thank Demonbaber
Barceloneta, Puerto Rico
Reviewed 2 days ago NEW

I was worried for some reviews but the truth is that the rooms were a little outdated but they were VERY CLEAN and that was my biggest concern. The facilities were nice and clean as well . The location was great too. I would definitely recommend it.

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1Thank Dianna O
Markham, Canada
Reviewed 2 days ago NEW

We have stayed at this location for 23 years. Originally it was part of a national chain. We stayed here because it was convenient to attractions, pet friendly, a fair price and in reasonable condition. In the past couple of years it has gone down hill. For some reason, house keeping can't count. They leave bath towels, hand towels but...

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Thank Kent S
Reviewed 2 days ago NEW

This hotel is nice, we ended up staying here because it was spring break weekend and everything else was full. The rooms are a little dated. I am talking 1950 turn knob lights. The only thing that really bothered me was the AC didn't work right and was falling off the wall. We did not sleep well because it was...

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Thank Tammi K
Lake Panasofsaee
Reviewed 3 days ago NEW

Disgusting, Roaches everywhere, nasty , they don't clean anything...old nasty room, live roaches...could be nice area, but they have roaches as housekeepers and employees we know hat that means....nasty nasty nasty....

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3Thank Renee R
Sydney, Australia
Reviewed 3 days ago NEWvia mobile

We have stayed here on several occasions in the past for a total of about four weeks - it WAS good value for money. On entering the rooms they smelt so bad that three of my guests refused to spend more than a few seconds in the room and we decided to drive the 90 minutes home rather than stay...

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2Thank Fred B
Reviewed 3 days ago NEW

We stayed here for 2 nights while attending Runaway Country. We got our room and there was no working AC, so we asked to change, they gave us a new room with a working AC. The place looked so old, and not well cared for. Hardly anyone spoke English there. Our shower was dirty, so when we showered we just...

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1Thank Jenna R
None, Italy
Reviewed 4 days ago NEW

The staff was amazing and we really had a great time! The kid's suite was great! I would totally recommend this hotel if you want to go to orlando area and don't want to spend a ton on hotel room! The room entrance is from the outside. The ac works well, rooms were clean. The rooms are totally outdated but...

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Helpful?
Thank sarahtipton
Perry S, Front Office Manager at Seralago Hotel and Suites, responded to this review

Dear sarahtipton, Thank you for your review. I'm glad that you enjoyed the kids suite, as many of our guests do. I look forward to welcoming you back to our hotel.

Reviewed 5 days ago NEW

The resort is older, and has some maintenance issues (ice machines, walkways). Older mattresses that have gone hard. But the staff is incredible and eager to please, and menu prices at their deli and cabana are actually cheap. It would be more expensive for me to walk half a block and get kfc. With 2 pools, 2 hot tubs, a...

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Helpful?
Thank calamitylauren
Perry S, Front Office Manager at Seralago Hotel and Suites, responded to this review

Dear calamitylauren, Thank you for your review. I'm happy to hear that you enjoyed our hotel amenities. We do offer a lot of things to do. I will look forward to your return visit.

Eau Claire, Michigan
Reviewed 5 days ago NEW

This time it was not what was expected. Refrigerator in room was not the size we usually had every year. when asked about it they said they were all the same I looked into next door rooms and they were bigger. This one had no freezer. Heater didn't work first night, maintenance took care of that. floors were dirty, asked...

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Helpful?
Thank suebuddy29
Perry S, Front Office Manager at Seralago Hotel and Suites, responded to this review

Dear suebuddy29, Thank you for your review. I am very sorry to hear of the room issues that you experienced during your stay this time. I look forward to your next visit so that we can make it right for you.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World, SeaWorld Orlando and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more   less 

Additional Information about Seralago Hotel and Suites

Address: 5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4709
Region: United States > Florida > Central Florida > Kissimmee
Price Range: RM177 - RM386 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Seralago Hotel and Suites 3*
Number of rooms: 614
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Also Known As:
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel And Suites Kissimmee, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Seralago Hotel and Suites staff and other travellers.
123 questions
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Questions? Get answers from Seralago Hotel and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the outside are quieter than those inside facing the 2 pools.”
 of 5 bubbles KentS622, 21 Mar 2017 | Read review
“Ask for a room close to the pool. They seem to be nicer.”
 of 5 bubbles 643tammik, 21 Mar 2017 | Read review
“there aren't good rooms”
 of 5 bubbles 424reneer, 20 Mar 2017 | Read review
“Cold AC was the only plus side.”
 of 5 bubbles 596jennar, 20 Mar 2017 | Read review
“Kid's suite-cubby with a curtain but it was still great. Husband and I got privacy, the kids were able to sleep w/o us being distractions”
 of 5 bubbles sarahtipton, 19 Mar 2017 | Read review
5 of 5