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Seralago Hotel and Suites

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Traveller (950)
Room & Suite (436)
Pool & Beach (103)
Overview
  • Excellent16%
  • Very good27%
  • Average22%
  • Poor14%
  • Terrible21%
Travellers talk about
“old town”(321 reviews)
“room suite”(26 reviews)
“food court”(85 reviews)
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,900)
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1,011 - 1,015 of 2,387 reviews
Reviewed 26 May 2015 via mobile

Very cheap. The hotel is very, very old and very cheap, but clean. The type of clientele they have there required them the have lots of security on duty. The police were called there because of the customers. I had to call security twice because...More

1  Thank dgray7772k
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 1 June 2015

I'm glad you were pleased with the cleanliness of our property, but I wish you'd gotten a better impression of us overall. The health and safety of our guests is a top concern of ours, which is why we think it's important to have security...More

Reviewed 25 May 2015 via mobile

Well, the rates for this hotel were very cheap compared to others, so I wasn't expecting much of it anyway. Was here with boyfriend and a friend for four nights and it was just fine. Didn't try the breakfast which is paid separately so I...More

1  Thank Cristina C
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 30 May 2015

Thanks for taking the time to leave us your impressions, Cristina. We do our best to provide people on a budget with a clean, comfortable place to stay, and I'm glad to hear you enjoyed your visit overall. We'd love to welcome you back for...More

Reviewed 24 May 2015 via mobile

we arrived late in the evening so we had no other choice but to stay the one night (thank God it was only one night!) you honestly couldn't pay me enough money to stay there another might or ever again for that matter.this place is...More

3  Thank kliz508
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 30 May 2015

As you can imagine, I was very embarrassed to read this review. We do our best to provide families on a budget with a clean, comfortable, and inviting place to stay, and it sounds like we really missed the mark for you and your family...More

Reviewed 21 May 2015

We have been staying at Seralago 3-4 times per year for the last 5 years. We have always called it our little "home away from home". While the rooms were a bit outdated, they were well worth the repeat guest poolside rate. We knew many...More

11  Thank suedon12003
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 26 May 2015

I sincerely cannot apologize enough for this miscommunication. The last thing I'd ever want is to make such a long-time guest so uncomfortable, and it sounds like we really put a damper on your most recent vacation. That said, we take matters of security very...More

Reviewed 20 May 2015 via mobile

Stayed there for one night. The room was nice, but AC wasn't working well so we switched rooms. New room's AC wasn't fully functional either, but better than the first. Other than that, staff was friendly, property was maintained, and the rooms were cute. It's...More

Thank NikRNak
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 25 May 2015

I'm really sorry we couldn't get that AC to cooperate for you, Nikki, but I'm so glad our staff was so accommodating and that you found our property to be clean and inviting. We hope you'll keep us in mind next time you're in the...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$36 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$36 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (950)
Room & Suite (436)
Pool & Beach (103)
Dining (30)
Amenities (24)
Family and Play Areas (22)
Questions & Answers
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Christopher M
14 April 2018|
AnswerShow all 2 answers
Response from Aaron G | Reviewed this property |
they charge your card at the end of your stay
0
Votes
Gabriella V
14 April 2018|
AnswerShow all 12 answers
Response from Lee J | Reviewed this property |
If you're fussy, be prepared to spend $ 100/night or more on weekends or holidays for a better place. Don 't expect 1st class for "cargo" price. Every day you leave early & return late in Kissimmee. Spend $200/night at... More
1
Vote
Gabriella V
12 April 2018|
AnswerShow all 5 answers
Response from John H | Reviewed this property |
parking is on site and plentiful tv flat screen
1
Vote
Room Tips
"Ask for pool facing"
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"if you like mold it has a great view"
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"Get a room with a pool view."
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"The east building was worst effected by water problem it seems."
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