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Seralago Hotel and Suites

2,848 reviews
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Traveller (854)
Room & Suite (409)
Pool & Beach (99)
Overview
  • Excellent16%
  • Very good27%
  • Average22%
  • Poor14%
  • Terrible21%
Travellers talk about
“room suite”(26 reviews)
“food court”(86 reviews)
“fun spot”(45 reviews)
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
3.0 Star Hotel
All hotel details
Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,848)Write a Review
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All reviewsroom suitefood courtfun spotfridge and microwavered lobstertiki barkiddie pooltubsseaworld
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1,031 - 1,035 of 2,350 reviews
Reviewed 29 March 2015

Went for 2 weeks holidays in September-October. Staff was friendly, room was clean and quiet. Ate the buffet breakfast at the hotel several times. Was good and cheap, around $7US if I remember correctly. Enjoyed the pool and hot tub. Wasn't very crowded except for...More

1  Thank EricaNL
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 31 March 2015

I'm glad to hear you enjoyed your stay so much -- that's exactly what we want for all of our guests! We'd love to welcome you back for another visit next time you're in the area, so please keep us in mind. All the best,...More

Reviewed 29 March 2015 via mobile

This hotel is very outdated, everything about it, is old and gross. My daughter got bites on her eye,hand and arms from mosquito in the room. It was last minute when I was booking at this hotel or else I would never stay here. Wish...More

5  Thank babyqt21
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 31 March 2015

I'm sorry to hear you weren't more impressed with your stay, but I was a bit confused by your comments about the mosquito. Here in Florida, we do have mosquitoes. We do our best to keep our rooms pest free, but a mosquito or two...More

Reviewed 29 March 2015

Aside from location and proximity to Disney parks, this wasn't an enjoyable stay for the family. It took a really long time to check-in, but that was probably the nicest part of our stay. The TV wasn't working and someone had to come in and...More

Thank jichgb
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 31 March 2015

I was sorry to hear you weren't more pleased with your stay. We are a value hotel, and we're committed to providing families on a budget with a clean, cozy, and convenient place to stay when they're in the area, but if you're looking for...More

Reviewed 28 March 2015

I have just returned from two weeks at the Seralago, YES, two weeks, shock, horror, reading some reviews you would have thought I would have run away by day three!!. No, this is a lovely hotel. We arrived late on Friday evening, and there were...More

1  Thank phil s
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 31 March 2015

You've absolutely made our day, Phil! I'm so glad we were able to make your stay a special one. We'd love to welcome you back for another visit any time you're in the area, so please be sure to keep us in mind. Wishing you...More

Reviewed 28 March 2015

We booked this hotel because of the seperate sleeping area for the kids but that was the only thing that was good about this place. Everything was old including the bedding and wasn't comfortable sleeping there. No wifi even though it was advertised. We were...More

Thank tinytea
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 31 March 2015

Thank you so much for taking the time to leave us this feedback. I wish you'd enjoyed your stay more, and I'm sorry if the room left a little something to be desired. We're currently in the process of renovating every room, so I'm confident...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$36 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$36 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (854)
Room & Suite (409)
Pool & Beach (99)
Dining (30)
Amenities (24)
Family and Play Areas (21)
Questions & Answers
Ask a question
charlie3611
19 February 2018|
AnswerShow all 3 answers
Response from Nicole L | Reviewed this property |
Yes there is a convenience and liquor store right near the property. There are tons of restaurants/fast food in that area too.
0
Votes
AshleyS9090
30 January 2018|
AnswerShow all 12 answers
Response from Lori B | Reviewed this property |
We had absolutely no critters of any kind in our room. It is hot and humid so leave your room door shut. The only animals we saw around the hotel were the little gecko like lizards. Harmless!
1
Vote
Kiwilover5000
7 January 2018|
AnswerShow all 3 answers
Response from Michael L | Reviewed this property |
Yes Washing between 1-2 $ Dryer 2 $
1
Vote
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Room Tips
"The east building was worst effected by water problem it seems."
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"Request a room near the pool."
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"Room needs additional lighting."
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"Rooms with a view to the garden are the most peacefull"
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