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The Westin Lake Mary

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The Westin Lake Mary
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636 Reviews from our TripAdvisor Community

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Showing 620: English reviews
Reviewed 19 February 2017 via mobile

Stayed here for the Orlando City soccer tournament. When we had to call the front desk, they were very accommodating. Didn't eat breakfast as it seemed kind of pricey. Nice pool and the workout room looked decent. Room was very clean and bathroom was large. Provided in-room Star Bucks for coffee. I loved that there is a very nice bike/running...

Thank Nikky M
Los Angeles, California
Reviewed 17 February 2017

Stayed with my wife and two young children here for a night. Paid over $175 for a sub par Westin experience. After check in my keys did not work, went down got new keys, front desk agent came up to ensure it worked. After entering the room i discovered the Hair near the broken door stop in the bathroom, noise...

3Thank Bhaves S
Kim K, Assistant General Manager at The Westin Lake Mary, responded to this review

Dear Bhaves S, I am so sorry that you had this experience! I assure you it is not what we want to provide for our guests, and your concerns will be addressed, as everything you list is truly unacceptable to me. I am not sure when exactly you stayed, as we have recently completed a renovation of our Lobby, guest...

Reviewed 15 February 2017

We sure lucked out when we snagged this hotel via Hotwire - twice, one year apart. Both visits were fantastic. Beautiful and clean hotel, friendly staff, and great location. The nearby movie theatre is fantastic and the location was ideal for our one night stay after flying in to Orlando/Sanford before our cruise out of Port Canaveral. We'll definitely be...

Thank Tammy R
Palestine, Texas
Reviewed 11 February 2017 via mobile

My son was playing at the Seminole Complex and we decided to stay here. Only 15 minutes to park. Tons of things to do and eat nearby. The beds were very comfortable and room was very clean. Amazing pool, and bar area for the parents to escape to!

Thank Jeskenmac
Reviewed 10 February 2017

My wife and I stayed for 4 nights in January 2017. Very efficient and friendly reception staff . Found a secure room for our bicycles. Room on top floor was excellent , very quiet and great views . Farouk in the Executive Club Room is a Class Act. He could not have done more to make us welcome . We...

Thank PotatoPete
Myrtle Beach, South Carolina
Reviewed 2 February 2017 via mobile

I've been staying here for 5 years and this is my favorite hotel in the area. There were many negative issues with my last stay but this stay was much better. Kim, The Assistant GM took the time to listen to my concerns from my last stay in December, 2016 and saw to it that I had a much better...

Thank Greg8376
Kim K, Assistant Hotel Manager at The Westin Lake Mary, responded to this review

Dear Greg8376, I am so glad to hear that your recent stay was a much better experience! We enjoy having you has our guest and look forward to seeing you again in the near future!

Alpharetta, Georgia
Reviewed 18 January 2017 via mobile

I stay here regularly - like the convenience of club level for apps, sofas and breakfast. In December they closed the lounge for renovations oh boy! In January it was complete and looked nice but the food was so sparse & unappetizing. Sad. No options for drinks for happy hour. Continental breakfast very basic - much better at other locations....

1Thank Rgbledsoe
Glen Allen, Virginia
Reviewed 16 January 2017

I had the opportunity to spend a week at this hotel. I can not tell you one distinguishing factor from every identical class of hotel. the rooms were clean, the check in staff were expeditious and courteous. The gym is modest. I saw a pool but never used it. the problem for me is that nothing stood out to make...

Thank mrosen94
Reviewed 4 January 2017 via mobile

Overall our stay was pretty good. Staff was very friendly and the room was the Standard Westin one. The hotel ran out of fridges but they were kind enough to store a few things in the front desk for us. The negative was that there was some kind of construction going on and the elevens toe was broken. It was...

Thank Asim L
Sandy Hook, Connecticut
Reviewed 1 January 2017 via mobile

Initially, first impression of the lobby was modern and clean. It was clear they were replacing tile flooring. Why this wasn't completed knowing they were going to be fully booked for our soccer tournament was a mystery to me. Our visit started out with our room not being ready until 3:00. Our flight was at 7 am so by the...

2Thank Lisa M

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  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Shula's 347 Grill
Shula's 347 Grill
Cuisines: American, Bar, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Westin Lake Mary, Orlando is a sophisticated, upscale hotel near Central Florida's attractions and technological corporations. We have 14,000 sq ft of event space, free wifi, and a heated outdoor pool ... more   less 

Additional Information about The Westin Lake Mary

Address: 2974 International Parkway, Lake Mary, FL 32746
Region: United States > Florida > Lake Mary
Price Range: RM702 - RM1,091 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Lake Mary 4*
Number of rooms: 22
Reservation Options:
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Also Known As:
The Westin Lake Mary Hotel Lake Mary
Hotel Style:
#4 Romantic Hotel in Lake Mary
#6 Family Hotel in Lake Mary
#7 Business Hotel in Lake Mary
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Lake Mary staff and other travellers.
7 questions
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Questions? Get answers from The Westin Lake Mary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are great.”
 of 5 bubbles I2169MRjohnh, 17 Mar 2017 | Read review
“Try to get on the 7th Floor where Executive lounge is , being an SPG member probably helps .”
 of 5 bubbles PotatoPete, 10 Feb 2017 | Read review
“Shula's steak house has very good food and the bar was well worth visiting.”
 of 5 bubbles a410traveler, 9 Dec 2016 | Read review
“SPG floor was good-6th floor.”
 of 5 bubbles markbF3787SS, 3 Dec 2016 | Read review
“Coordinate your shuttle trips in advance at least 15-20 minutes, reliable.”
 of 5 bubbles RolandoGomezPhotog, 22 Nov 2016 | Read review
5 of 5