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. The guest room has not up to what I am use to for a Westin. Two out of the three lamps did not work found that they were unplugged the desk chair base had not been dusted for a long time. On the plus...More
Response from Kim K, Assistant General Manager at The Westin Lake MaryResponded 9 September 2017
Thank you for staying with us and I appreciate your feedback. I am so sorry that the condition of the room was not at the level it should have been. We have processes in place that should have helped us catch those items...More
Stayed here whilst visiting a friend in Lake Mary and chose it having stayed at other Westins. The rooms were well appointed with really comfortable beds. The issue was that when anyone ran a tap upstairs or flushed toilet or emptied the sink it was...More
1 Thank fluffybellybutton
Response from Kim K, Assistant General Manager at The Westin Lake MaryResponded 5 September 2017
Thank you for staying with us, and I am so very sorry that we did not meet your expectations. Although we are a dog friendly hotel, we make it clear at arrival that all guests are to be considered and if a pet...More
Stayed at this hotel while attending a family wedding. Loved the fact that this was in a quiet area in north Orlando, close to the highways and off the tourist path since it was 40 minutes from Downtown Disney. We did not have time to...More
Stayed the night here during a layover in Orlando. The room was outstanding (quiet, well-appointed, clean etc.). Parking is a breeze (and free) and there are lots of restaurants and places to hike nearby. The gym is awesome.
While it's great they have a club...More
Stayed here for 5 days on business. It's close to I4 to be able to get to places easily. There's lots of bards and restaurants over the road. Didn't eat in the restaurant so can't comment, but the small bar was tendered by Summer, who...More
Response from Kim K, Assistant General Manager at The Westin Lake MaryResponded 28 August 2017
Thank you for staying with us. I am so glad that you enjoyed your visit and I will share your comments with Summer. We hope to be able to serve you again in the near future!
US$148 - US$229 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Romantic Hotel in Lake Mary
#6 Family Hotel in Lake Mary
#7 Business Hotel in Lake Mary
Non-Smoking Rooms ,
Number of rooms
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Response from HOCKEYMOM12 | Reviewed this property |
Pool towels are not great, but they are poolside. The lounges are there too - not many lounges and they are an older style. This pool area is not conducive to spending a day at the pool. Also, the hot tub was not working for... More
Pool towels are not great, but they are poolside. The lounges are there too - not many lounges and they are an older style. This pool area is not conducive to spending a day at the pool. Also, the hot tub was not working for the 3 days we were there in March.
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"Don't stay here...there are tons of other options in the area."