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Holiday Inn Express Lake Wales N - Winter Haven

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Traveller (68)
Room & Suite (22)
Dining (7)
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Overview
  • Excellent66%
  • Very good26%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“home depot”(15 reviews)
“front desk”(29 reviews)
“yogurt”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Offers from Holiday Inn Express Lake Wales N - Winter Haven
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (246)
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All reviewshome depotfront deskyogurthi expresspancake makerbiscuits and gravydvd playernice tvlegoland ticketsvisiting legolandfirst floorwould stay againgas stationgreat location for legolandroom was largeb cexercise room
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71 - 75 of 240 reviews
Reviewed 29 November 2015

I just spent 2 weeks here for work. I rarely have nothing negative to report when spending this much time in a hotel of this class, but this place was amazing! Everything was just right. My room was spotless, housekeeping covered all bases, the breakfast...More

Thank phoebessh
Response from mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter HavenResponded 30 November 2015

I am so happy with your review - I can't wait to share it with the team! My staff tries very hard to make this a great hotel that guests can love, and we are so happy when we find out we got it right....More

Reviewed 3 November 2015 via mobile

Clean & quiet! We always stay here when visiting my grandparents and Disney ! Staff is professional and friendly. The breakfast staff stands out the most for me! They are always a joy to chat with and take great pride in their work. Check out...More

Thank flogirlatheart
Response from mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter HavenResponded 5 November 2015

Thank you for taking time to share a post. I am very happy that you mentioned the breakfast staff - they are truly the sweetest and they put their heart into serving everyone breakfast. I will share this with them and I know it will...More

Reviewed 18 September 2015

We stayed for two nights and thought accommodations were excellent. The room was clean and very quiet during our stay. It was convenient for us location wise as we were there to attend our granddaughter's graduation from Warner University. The staff was helpful in all...More

Thank tinkerbell1996
Response from mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter HavenResponded 21 September 2015

Thank you so much for such a kind review of your visit. We enjoy serving our guests and want this to be a great hotel that guests love. I share these reviews with my team members to help guide them, and they will be pleased...More

Reviewed 14 September 2015 via mobile

Stayed here this weekend of July 12th. Had nice room on first floor which has high ceilings. The carpet had some black stains and it looks like it's seen better days. The bathroom had a patch job which was never repainted. Some of furniture had...More

1  Thank Bullet2012
Response from mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter HavenResponded 15 September 2015

Thank you for taking time to share your experiences - even if your response is not what we are accustomed to hearing. I am sorry that we failed to meet your expectations, and hope that your next stay is a better one. If you would...More

Reviewed 30 August 2015 via mobile

The staff at this hotel was exceptional. Every staff member was courteous and helpful. It made our stay a very pleasant one. If I'm ever in that area again, I will most definitely stay at this hotel again. Thank you all for being awesome. The...More

Thank tmlong2
Response from mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter HavenResponded 31 August 2015

Thank you for such a great review - I really enjoyed reading it and can't wait to share it with the staff of the property. They try very hard to make our hotel a great one that guests love and we are thrilled that you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$131 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$131 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (68)
Room & Suite (22)
Dining (7)
Pool & Beach (4)
Questions & Answers
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gumfrat
24 June 2016|
AnswerShow all 2 answers
Response from FL_Travel16 | Reviewed this property |
Yes they do! It leaves three times in the morning and returns three times in the afternoon/evening. This will save you 17.00 on parking, as well as time waiting in the parking line. When I stayed there in May, the times... More
1
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Haydengramma
12 November 2014|
AnswerShow all 3 answers
Response from mark53546 | Property representative |
My apologies. We do not offer a shuttle or transportation to the park. There are cabs that can get you there, but no hotel shuttle.
0
Votes
Room Tips
"Building has only one elevator, busy when housekeeping & breakfast seekers used it. Also, beds are..."
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"try not to get a room with a door to the next room or you will hear them."
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"Request a room away from the elevator"
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"I booked the queen suite and it was ADA compliant so it was a larger suite and bathroom."
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