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Hilton Garden Inn Lakeland

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Hilton Garden Inn Lakeland
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536 Reviews from our TripAdvisor Community

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Showing 534: English reviews
Reviewed 2 days ago NEW

Just over all a bad experience from the moment we stepped into the lobby to the moment we left. When we purchased the room for an overcharge of $220, we expected a much higher quality hotel, service, and room. Staff knew little about anything, even something as simple as when breakfast was. I felt bad to an extent for the...

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Helpful?
Thank Carl A
Huntsville
Reviewed 3 days ago NEW

The furniture (couch/sofa) and possibly the carpet can definitely use some serious cleaning and deodorizing. IMHO, replacing the couch would probably be better. It was a bit unbearable to sit on without the stale odor from I guess repeated use and no cleaning. The carpet can really stand a once a week, or at least once a month of deodorizing...

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Thank 58raynardg
Tampa, Florida
Reviewed 1 week ago

We do not stay in HGI that much, stayed here because it was close to family. Good size room much larger than other hotels in the Hilton Family. Check in was easy. Was given my breakfast certs at check in for two adults children under 12 are free. Came back very late found good parking in the back by the...

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Helpful?
Thank E Michelle B
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for sharing your review of our hotel. We are pleased to see that overall you were satisfied with your stay, and rest assured your feedback on breakfast has been shared in order to continue to improve our guest's experience. We look forward to serving you again in the future.

NY
Reviewed 1 week ago

Stayed here over the holidays while visiting a local relative. The hotel is in the middle of nowhere. It is literally at the entrance to a small regional airport, surrounded by runway and open space, so you can;t walk to anything, but Lakeland is a short drive away. The property is new, the hotel is clean, and the staff were...

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Helpful?
Thank helenann2k
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for providing us with feedback from your stay. We are pleased to see that overall you were satisfied with your stay, and rest assured that your feedback has been shared in order to ensure all our guests receive a good experience during their stay with us. We look forward to serving you again in the future.

United States
Reviewed 2 weeks ago

Hotel landscaping outside and entryway was very attractive. We arrived late so we did not use the pool or fitness area. The room was nice,the bathroom was clean, and the bed was comfortable. I would be happy to stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cari D
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking time to give us your review. We are so pleased that you enjoyed your stay and were satisfied with the cleanliness and comfort of your room. We look forward to serving you again in the future.

Indiana
Reviewed 2 weeks ago

Overall stay was nice. Hotel is in a great location. Minutes away from mall, restaurants, movies. Restaurant on site food was average. Friendly staff. Room was clean and neat. Pool area was open and it was clean

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank shadawnl2017
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking time to review our hotel, and we look forward to serving you again in the future.

Mulberry, Florida
Reviewed 2 weeks ago

I will rent a hotel room occasionally just to get away, and this hilton is by far the best I've stayed at in lakeland. It's the same price as most of the other hotels, but the rooms are nicer and cleaner. I love the Keurig machine, and you can adjust the the firmness of the bed. The only thing I...

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Helpful?
Thank raeganf2017
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for your wonderful review, we are SO pleased that you enjoyed your stay with us. We look forward to serving you again in the future!!

Cranberry Township, Pennsylvania
Reviewed 2 weeks ago

Wonderful hotel and staff! The decor is very inviting and the front desk staff are engaging and accommodating to your requests. We will definitely visit again and without hesitation recommend this hotel to other clients in the area!

Review collected in partnership with Hilton Garden Inn
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Thank JenniferGV
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

Thank you for such an awesome review! We are so pleased you enjoyed your stay and look forward to serving you again in the future!

Miami, Florida
Reviewed 2 weeks ago

Staff was very helpful building overall was very quiet you are able to rest without problem. We truly enjoyed our stay give it a try you'll love it. The pool isn't that large but it was enough room to get you a few laps in.

Review collected in partnership with Hilton Garden Inn
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Thank 115juanital
Cathy D, Night Auditior at Hilton Garden Inn Lakeland, responded to this review

We are so pleased that you enjoyed your stay and encouraged others to try us out! We look forward to serving you again in the future.

Knoxville, United States
Reviewed 3 weeks ago

Too many bad thing to give a 10 on anything. Skip the breakfast Moldy, rotten and good luck finding the half and half water was useless and bring your own pillows. Need a good spring cleaning. Will not be returning to this hotel. Moldy, rotten and good luck finding the half and half.

Review collected in partnership with Hilton Garden Inn
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Thank P1280IUchrish
Cathy D, Night Auditor at Hilton Garden Inn Lakeland, responded to this review

We are sorry to hear you were disappointed with your visit with us, as we strive to exceed our guests expectations and make every effort to correct any issues as they happen if they are brought to our attention. Thank you for taking time to give us your feedback and hopefully you will change your mind and give us another...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service

Additional Information about Hilton Garden Inn Lakeland

Address: 3839 Don Emerson Dr, Lakeland, FL 33811-1238
Region: United States > Florida > Central Florida > Lakeland
Price Range: RM496 - RM1,103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lakeland 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hilton Garden Inn Lakeland Hotel Lakeland
Hilton Lakeland
Hotel Style:
#1 Family Hotel in Lakeland
#2 Romantic Hotel in Lakeland
#4 Business Hotel in Lakeland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Lakeland staff and other travellers.
7 questions
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Port Saint Lucie, Florida
over a year ago
New Port Richey, Fl
over a year ago
over a year ago

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Questions? Get answers from Hilton Garden Inn Lakeland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“call to find out when the dinner dance is happening.”
 of 5 bubbles 62juneg, 3 Dec 2016 | Read review
“I don't have a preference”
 of 5 bubbles 469rickc, 6 Mar 2016 | Read review
“higher floors best, with traffic from Drane Field road being pretty loud if you are on ground floor facing the road.”
 of 5 bubbles danmatk, 20 Jan 2016 | Read review
“there are free and paid wifi. 213 was not a bad room even being close to the elevator”
 of 5 bubbles TereK660, 16 Jan 2016 | Read review
“Anywhere in the hotel is fine”
 of 5 bubbles 469rickc, 17 Nov 2015 | Read review
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