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See all 33 hotels in Lakeland

Imperial Swan Lakeland

184 reviews
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Traveller (33)
Room & Suite (11)
Hotel & Grounds (31)
Overview
  • Excellent28%
  • Very good19%
  • Average7%
  • Poor14%
  • Terrible32%
Travellers talk about
“basic amenities”(2 reviews)
“awesome staff”(4 reviews)
“fun fly”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (184)Write a Review
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Traveller rating
53
35
14
26
55
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LanguageEnglish
53
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14
26
55
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All reviewsbasic amenitiesawesome stafffun flyfront desk personnelrooms were cleanfamily reunionsun n funbensonhurricaneevacuation
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1 - 5 of 183 reviews
Reviewed 5 weeks ago via mobile

Front desk staff was efficient, I appreciated that. They could've been more friendly, but I was glad to get checked in and out quickly. Common area and lobby were clean, but outdated. Microwave in room didn't work, fridge was good size and working. Pillows and...More

Thank Angela R
Reviewed 12 December 2017 via mobile

We have stayed at the Imperial Swan Hotel a few times over the years during hurricane evacuations and Rob, Rosa and the entire staff have always been more than kind and helpful. This stay was more of a getaway for my Wife and I. As...More

Thank Donnie S
Reviewed 24 October 2017

Affordable, dirty stinky carpets in the lobby and bed rooms, but cleaner carpets in the banquets halls; first bathroom tub had a crack & I found two roaches in the room: 1 dead 1 alive; had to switch over to another room which was a...More

Thank aimje2016
Reviewed 22 October 2017 via mobile

Worst hotel experience of my life. Staff was lukewarm to rude for booking and check-in. Stayed here for a friend's wedding. Could not find my reservation at check-in. THe room had been cleaned but probably not for a few weeks as surfaces were dusty. There...More

Thank Sam P
Reviewed 3 October 2017 via mobile

My wife and I and two other couples stayed at the Imperial Swan hotel for seven nights, September 7-14 as evacuees from Hurricane Irma. Although this was hardly a pleasure visit, the staff, starting with Nick and all the front desk personnel went out of...More

1  Thank johnny1129
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$93 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Details
Price range
US$93 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Add Photo Photos
Traveller (33)
Room & Suite (11)
Hotel & Grounds (31)
Bathroom (9)
Family and Play Areas (3)
Questions & Answers
Ask a question
Paula D
4 February 2016|
AnswerShow all 3 answers
Response from patpodrazil | Reviewed this property |
no
0
Votes
TINKERBELLA2007
5 March 2015|
AnswerShow all 2 answers
Response from Jacqualyn s | Property representative |
yes included in the hotel service fee
0
Votes
Room Tips
"get a suite, more private, spacious, and quiet"
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"stay away from the 5/6th floor if an event is scheduled or in progress!!!!!!"
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"Stay somewhere else!"
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"Suites are the only choice, regular rooms will bring real disappointment"
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