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    Imperial Swan Lakeland

    188 reviews
    #22 of 33 Hotels in Lakeland
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    4141 S Florida Ave, Lakeland, FL 33813-1626
    Travelocity
    US$106
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    Expedia.com
    US$106
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Travelocity
    US$106
    Expedia.com
    US$106
    Hotwire.com
    US$106
    Orbitz.com
    US$106
    TripAdvisor
    US$106
    Booking.com
    Hotels.com
    Agoda.com
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    All photos (58) 58
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    Traveller (37)
    Room & Suite (24)
    Family and Play Areas (3)
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    Overview
    3.0
    188 reviews
    • Excellent28%
    • Very good19%
    • Average7%
    • Poor14%
    • Terrible32%
    Travellers talk about
    “awesome staff”(4 reviews)
    “fun fly”(2 reviews)
    “front desk personnel”(2 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Suites
    Bar/Lounge
    3 Star Hotel
    All hotel details
    Contact Info
    4141 S Florida Ave, Lakeland, FL 33813-1626 See on map
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    Rooms
    29 Apr30 Apr
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (188)
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    Traveller rating
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    LanguageEnglish
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    51 - 55 of 187 reviews
    Reviewed 10 November 2015
    Great Lakeland Hotel

    My husband and I stayed here for our anniversary. Our stay here was very nice. The Staff was friendly, helpful and courteous. The room was clean and updated, the bed was fairly comfortable. Bar area was fun.More

    2  Thank Jennifer D
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 19 February 2016

    Jennifer D., The positivity just keeps flowing! We couldn't feel better to hear/see reviews like this. It makes us all warm and tingly inside! But again, thank you for taking the time to review your stay and next time the experience should only be better!...More

    Reviewed 20 October 2015
    Stay somewhere else.....

    We reserved 3 nights here, but checked out after 2 and found another hotel. The entire hotel smelled old and moldy. The room had a damp feel to it, and stifling air quality. There was mold in the A/C and all over one wall and...More

    Thank 2015cholmes
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 22 October 2015

    Mr. Holmes, I am very disappointed to hear about your recent stay. I would like to personally apologize for the inconvenience you incurred. I would like to let you know we take reviews good and bad very seriously. I will be in contact with maintenance/housekeeping...More

    Reviewed 18 October 2015
    Friendly Staff

    Only spent one night at this hotel but wished I could have stayed more. The rooms were clean and cozy, had a restful nights sleep. When checking in, I appreciated being offered the option on choosing which floor I wanted to stay on.More

    1  Thank Rodney T
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 20 October 2015

    Rodney T, Thank you so very much for your review of your stay here at the Imperial Swan Hotel & Suites recently. We have really been pushing our guests to come here to make a review and glad to see the results are very positive...More

    Reviewed 15 October 2015
    Courteous Staff

    Had an excellent stay at the hotel. The staff was very courteous, and my newly renovated room was a welcome site, and an excellent place to wind down after a long day. The hotel also has a fun on-site bar with a friendly, and welcoming...More

    1  Thank M J
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 20 October 2015

    M J, So kind of you to take a moment to review your most recent stay here, we certainly appreciate that! Glad to know you enjoyed our bar staff as well, I will be sure to pass the word along. Hopefully you were able to...More

    Reviewed 15 October 2015
    Wonderful Staff

    I came to Lakeland on business and Stayed in the executive suite at the Imperial Swan Hotel. The room was surprisingly big with a Jacuzzi tub. The staff was wonderful; the room was immaculate, the beds were very comfortable and the receptionist was very helpful...More

    Thank J M
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 19 February 2016

    J M, I would like to take a moment to thank you for reviewing your stay. It seems that all that we stress here was appropriately covered during your stay. Just look us up when you are around again and we will get you into...More

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    About
    Amenities
    Top amenities
    Pool
    Free Parking
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Fitness Centre with Gym / Workout Room
    Hotel Amenities
    Free Parking
    Business Centre with Internet Access
    Meeting Rooms
    Banquet Room
    Conference Facilities
    Room amenities
    Air Conditioning
    Microwave
    Refrigerator in room
    Things to do
    Pool
    Bar/Lounge
    Hot Tub
    Fitness Centre with Gym / Workout Room
    Details
    Price range
    US$105 - US$229 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Suites, Smoking rooms available
    Details
    Price range
    US$105 - US$229 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Suites, Smoking rooms available
    Show More
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    Add Photo Photos
    All photos (58) 58
    Full view
    Traveller (37)
    Room & Suite (24)
    Family and Play Areas (3)
    Questions & Answers
    Ask a question
    Paula D
    4 February 2016|
    AnswerShow all 3 answers
    Response from Patricia P | Reviewed this property |
    no
    0
    Votes
    TINKERBELLA2007
    5 March 2015|
    AnswerShow all 2 answers
    Response from Jacqualyn s | Property representative |
    yes included in the hotel service fee
    0
    Votes
    Room Tips
    "Do not stay here ROACHES"
    Read review
    "There are none!!!!!!"
    Read review
    "get a suite, more private, spacious, and quiet"
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    "stay away from the 5/6th floor if an event is scheduled or in progress!!!!!!"
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