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Extended Stay America - Orlando - Maitland - Pembrook Drive

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Extended Stay America - Orlando - Maitland - Pembrook Drive
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110 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Chicago, Illinois
2 reviews
Reviewed 1 week ago

The people were friendly. The rooms were clean. The staff offered additional amenities that made my stay great!. It was nice and quiet. Although it is a pet friendly hotel no pets were visible and it did not smell like pets were there. there was no loud barking.

Helpful?
Thank Angela W
1 review
Reviewed 1 week ago via mobile

Great customer service, have lodge there for over 16 years. Would recommend anyone. Nice rooms, close to downtown Orlando. Friendly staff, prices are affordable, close to restuarants. Newly renovated rooms.

Helpful?
Thank JONTE P
Naples, Florida
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

The room I was given was 1st floor and across from the laundry and vending room. The traffic and slamming doors for that area was constant. The adjacent room occupants were very noisy until the early hours of the morning. The room itself was clean and the staff were friendly and helpful.

Helpful?
Thank Brian B
1 review
Reviewed 4 weeks ago via mobile

Me, My wife and our 2 year stayed here in extended stay for a couple of months as part of her relocation package from her employer. Overall it has been a pleasant experience. The place has a homey feel to it. I've become friends with some of the staff, they are very friendly and approachable and would not hesitate to... More 

Helpful?
Thank Jr J
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - Pembrook Drive, responded to this review

The team and I appreciate your remarks. Your satisfaction with the high level of customer service you received from our staff is excellent. Our staff will be informed of the great job they did assisting you and your family. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in... More 

1 review
Reviewed 23 October 2016 via mobile

Spacious with kitchen and oven. The staff is friendly. Luda at the front desk fix one of our reservations we accidentally booked on the wrong date. Couldn't think of a better place to stay. #1 in my book!

Helpful?
Thank Ben A
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - Pembrook Drive, responded to this review

It is so rewarding to see you had an excellent experience at our hotel. I am glad you had enjoyed your room accommodations, especially the space and the fully equipped kitchen. Also your satisfaction with the customer service is great to know. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

1 review
Reviewed 20 September 2016

This hotel completely saved my quality of life during a terrible crisis with the house I thought I was going to be living at after I moved to Orlando. Booking a room here enabled me to focus on what truly mattered--getting myself out of that situation and into something much better--without having to worry about where I was going to... More 

Helpful?
Thank Xan N
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - Pembrook Drive, responded to this review

Your feedback is very important. Thank you for sharing. I am pleased to see you were able to be treated with excellent customer service and accommodations until you new home is ready. Our staff will be informed on the excellent job they did welcoming you. Thank you again for sharing your experience with us. We would love to see you... More 

1 review
Reviewed 29 August 2016 via mobile

With the passing of my daughters dad only one week before her bday my daughter had already wanted a sleep over with friends at a hotel, but the question was, which one?, so I choose this hotel. With check in being at 3 I wanted to go early to surprise my daughter with all the decorations that I had planned... More 

Helpful?
Thank Melissa B
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - Pembrook Drive, responded to this review

Thank you for taking the time to write a review of your stay. I am pleased to hear our staff were able to accommodate you well so you could something great for your daughter. Our staff will be informed on how well they helped you. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see... More 

Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 August 2016 via mobile

Arriving in Orlando a day sooner than originally planned, we're thankful for the great deal we found here! Spacious room with the amenities you would expect from an Extended Stay. Though I would have preferred to walk into a lit, cooled room, the staff were welcoming and room and property both neat and clean. Bed was comfortable and facilitated a... More 

Helpful?
Thank Rob A
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - Pembrook Drive, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear you enjoyed the size of the room and it's and amenities. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

1 review
Reviewed 10 July 2016 via mobile

Very nice very clean very pleasant I have working for the company....had a wonderful visit. The morning breakfast could be better other then breakfast bars....very convenient to where we had to go for the tournament.

Review collected in partnership with Deutsche Telekom

Helpful?
Thank Sandy W
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - Pembrook Drive, responded to this review

We appreciate you taking the time to write a review. I'm glad our staff was able to accommodate you well, especially our convenient location to the tournament. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

1 review
Reviewed 16 June 2016 via mobile

I'm in the Orlando area a lot on business and I love staying here!!! I always come back here vs. trying out another spot because the customer service is always top notch! Thank you Jonathon for being so awesome!! I'll be back next week!!!! ☺️😁

Helpful?
Thank Sandal S
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - Pembrook Drive, responded to this review

I appreciate you writing a review of our hotel. I am glad to hear that our staff, especially Jonathan, provided you with such great service during your visit with us. I will be sure to share your kind remarks with our entire team. Thank you for choosing Extended Stay America. We look forward to welcoming you back! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Extended Stay Deluxe - Orlando - Maitland - Pembrook Drive is located in the heart of the Maitland business district and provides fast access to downtown Orlando and Lake Mary. The hotel features 83 rooms each with a Queen or King size bed, sleeper sofa, fully equipped kitchen and free wifi. Amenities include an outdoor pool with barbecue area, fitness center, guest laundry and complimentary grab n'go breakfast served daily. ... more   less 

Additional Information about Extended Stay America - Orlando - Maitland - Pembrook Drive

Address: 1776 Pembrook Dr, Maitland, FL 32810-6309
Region: United States > Florida > Maitland
Price Range: RM373 - RM489 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orlando - Maitland - Pembrook Drive 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Extended Stay Deluxe Orlando-Maitland-Pembrook Dr Hotel Orlando
Extended Stay Orlando
Orlando Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orlando - Maitland - Pembrook Drive staff and other travellers.
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Questions? Get answers from Extended Stay America - Orlando - Maitland - Pembrook Drive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 3 is the best right now--freshly renovated, squeaky clean, amazing views, and whisper quiet!”
 of 5 bubbles 247xann, 19 Sep 2016 | Read review
“Quiet and comfortable place!”
 of 5 bubbles zoraidavalero47, 7 Jun 2016 | Read review
“smoking rooms are available”
 of 5 bubbles jpronesti, 17 Apr 2016 | Read review
“Ask for a high floor in the back!”
 of 5 bubbles perryo964, 18 Nov 2015 | Read review
“Third floor very peaceful and quieter.”
 of 5 bubbles hectorm790, 16 Jun 2015 | Read review
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