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Marriott's Crystal Shores

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Traveller (306)
Room & Suite (102)
Pool & Beach (61)
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Overview
  • Excellent64%
  • Very good23%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“vacation club”(31 reviews)
“tom brady”(8 reviews)
“ocean front”(33 reviews)
AMENITIES
Free Wifi
Free Parking
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Suites
4 Star Hotel
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Additional information
Offers from Marriott's Crystal Shores
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Offers from Marriott's Crystal Shores
Special Offer: Member Rates
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (538)
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529 results
Traveller rating
329
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329
126
43
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Show reviews that mention
All reviewsvacation clubtom bradyocean fronttwo bedroom villamarriott hotelacross the streetdaily activitiesloss preventionon site restaurantunder constructionhuge balconywrap around balconytime sharefull kitchenliving areadining tablenew tower
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1 - 5 of 529 reviews
Reviewed today

We split our week between Oceana palms and crystal shores. At crystal shores we were given a gulf view room that overlooked trash dumpsters and old appliances thrown in the alley. When we complained we were treated rudely by all employees especially the customer service...More

Thank joan13_11
Reviewed 1 week ago

Just returned from 2 weeks here. We had a Gulf Front room with an amazing balcony. The best part was the beach. The sand is largely broken shells which does not get hot!! Enjoyed watching the dolphins every day and if you go to the...More

2  Thank j0j0116
Response from MarriottVacationClub, Customer Care Manager at Marriott's Crystal ShoresResponded today

Thank you for spending two weeks at Crystal Shores! We are pleased you enjoyed your stay and do hope to see you again soon!

Reviewed 1 week ago via mobile

The location and view are excellent. Villas are beautiful. The pools enable generational separation or mingling. There are also ramp entries to to pools which i like. They have a lift chairs for the more adult pool and the spas. This is great for those...More

1  Thank Ella134
Response from MarriottVacationClub, Customer Care Manager at Marriott's Crystal ShoresResponded 1 week ago

Hi Ella! Thank you so much for your feedback on your recent stay. We will be sharing your comments with the senior resort management team and are always open to improvements. We look forward to your next stay at a Marriott Vacation Club Resort!

Reviewed 2 weeks ago via mobile

A truly beautiful resort, right on the beach, with multiple pools, and attentive staff. Many excellent restaurants within walking distance, and our fully equipped 2 bedroom unit was beautifully furnished and very comfortable. And the bonus - spectacular views of the gulf from our balcony....More

1  Thank Daryl S
Response from MarriottVacationClub, Customer Care Manager at Marriott's Crystal ShoresResponded 1 week ago

Hi Daryl, thank you for your five-star review! We are happy to be your slice of paradise on Marco Island and look forward to your return.

Reviewed 2 weeks ago via mobile

I joke often that check-in day at Crystal Shores is my favorite day of the year! Our vacation this year was, as usual, spectacular. The property is almost complete and is gorgeous; very much looking forward to the new restaurant opening! The view from the...More

1  Thank Hines2604
Response from MarriottVacationClub, Customer Care Manager at Marriott's Crystal ShoresResponded 1 week ago

We are always please to welcome you home! Thank you for your review and we look forward to that special day next year!

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Concierge
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Outdoor pool
Heated pool
Details
Price range
US$419 - US$834 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Marco Island
#4 Luxury Hotel in Marco Island
#4 Top resorts Hotel in Marco Island
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$419 - US$834 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Marco Island
#4 Luxury Hotel in Marco Island
#4 Top resorts Hotel in Marco Island
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (306)
Room & Suite (102)
Pool & Beach (61)
Dining (28)
Family and Play Areas (2)
Questions & Answers
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Nicole R
17 May 2018|
Answer
Response from Eric N | Reviewed this property |
I do not think you have to but they offer some pretty good incentives to go. Often $100 Visa card
0
Votes
NLDS72
5 May 2018|
AnswerShow all 3 answers
Response from eillac2003 | Reviewed this property |
likely means you will be looking at the shopping center or closed down Hilton next door.
1
Vote
Room Tips
"Some two bedroom units the second bedroom is in front of the master, while others are separated by the..."
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"Upper floor in the new building gets you a partial Gul;f view at a lower price."
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"Gulf Front high floor can't be beat. Amazing sunsets."
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"Choose a different hotel. They don't deserve your business."
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