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I meant to write this review sooner, but was so frustrated going back and forth with the hotel to get a billing error resolved that I almost gave up. Upon checkout, the front desk person was either not properly trained or didn't know what she...More
My wife and I absolutely loved the City view from our room! We were on the 20th floor with the pool and Area 31 restaurant right below us. They had loud club music in the evening but hey stopped at 11pm. For us as a...More
I don't think i have ever experienced staff as rude in my entire life. My wife came off a 14 hour flight and checked in ahead of me, was first given a room with disabled friendly bathroom, etc. Requested a change and was put directly...More
Thank Michael O
Response from Ericka N, General Manager at Kimpton EPIC HotelResponded 3 days ago
Michael O: Thank you for submitting your feedback to us. We are always looking for ways to improve and simply can't without reviews such as yours. We truly apologize we did not meet your expectations when it came to our customer service. We will be...More
We enjoyed everything about this hotel. Front desk staff was couteous and even offered us a free upgrade to the 28th floor without asking. We had amazing bay and city views. Loved looking out at Biscayne Key and watching the yachts go by. The room...More
1 Thank hbpsychprof
Response from Ericka N, General Manager at Kimpton EPIC HotelResponded 5 days ago
hbpsychprof: What a wonderful stay! You had us all smiling from ear to ear reading about your stay! We could not be happier we met all your expectations from the room, our staff, the pool, valet and our amenities! We truly cannot wait for your...More
I am currently staying at the Epic in a lovely corner suite.
the check in with Tanisha (?) was wonderful. She went out of her way to make everything so easy for me. an excellent job
The room itself is great with a wonderful balcony...More
2 Thank elliotandlindyk
Response from Ericka N, General Manager at Kimpton EPIC HotelResponded 4 days ago
elliotandlindyk: WOW! Thank you so much for your wonderful review! We could not be happier you enjoyed your stay so much. We are thrilled you were able to meet Tarnisha and Dawn- both are wonderful assets to our team and truly take care of their...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$172 - US$451 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Green Hotel in Miami
#5 Romantic Hotel in Miami
#7 Family Hotel in Miami
#8 Business Hotel in Miami
#8 Spa Hotel in Miami
#12 Luxury Hotel in Miami
Non-Smoking Rooms ,
Number of rooms
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I've got pictures . I was not happy with my room . The beds were cheap and uncomfortable . My comforter was terrible with all the stuffing scattered from being old . The rooms are not luxurious, at least mine wasn't... More
I've got pictures . I was not happy with my room . The beds were cheap and uncomfortable . My comforter was terrible with all the stuffing scattered from being old . The rooms are not luxurious, at least mine wasn't . Parking is $42 a night . I will never stay there again . I will send you some pics