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We stayed at this hotel due to its location to the airport prior to flying from Miami to Spain and then when returned 2 weeks later.
First stay was OK. Rooms are average at best along with the standard breakfast buffet. Dated and a little...More
Response from Ana R, Asst. General Manager at Quality Inn Miami AirportResponded 3 days ago
I do truly apologize in the name of our entire staff for the incident.
We do appreciate you took the time to let us know about this issue so we can take further actions.
We hope you consider staying with us in the...More
Only spent a few hours there, waiting to a very early flight. It was comfortable and minimum staff very polite.
I did miss the first shuttle to the hotel , as I didn't know where to wait and they only come once an hour. Will...More
Thank Pauline K
Response from Debora N, Front Office Manager at Quality Inn Miami AirportResponded 23 January 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More
After reading some other reviews before writing this, it appears our experience is very common at this hotel. We booked here solely because of the on-site parking and shuttle to/from the airport. After our arrival, my husband personally went to the front desk to put...More
Thank Meg B
Response from Ana R, Asst. General Manager at Quality Inn Miami AirportResponded 1 week ago
We’re genuinely sorry that didn’t handle the situation better and I’ve spoken with my team so that the same will not happen in the future.
Please note, that our number one priority is our guest's satisfaction.
We understand that first impressions count, however...More
Someone managed to somehow get a hold of my credit card and used it here to stay the night at this hotel. I cancelled my credit card(the one that was used for this transaction). The charges were erased. Now here it is 4 days later...More
Response from Ana R, Asst. General Manager at Quality Inn Miami AirportResponded 2 weeks ago
We do apologize if this situation has caused you any inconvenience. Unfortunately, we do not have control over the person that could have made the reservation with your credit card, it is difficult for us to find out this type of fraudulent reservations....More
We went with family this time and we had a prepaid reservation for everyone. For our surprise, when we got there, one of the reservations they had canceled, because of overbooking. They were not nice with us, did not find the reservation at the check...More
Response from lourdesh79, Director of Sales at Quality Inn Miami AirportResponded 2 weeks ago
Dear Mr. Do Vale,
Thank you for your comments. I have investigate and do see that you is that you booked one reservation under one company and another reservation through another reservation (Hotelbeds). On Oct 6th the hotel received a cancellation notice from Hotelbeds, which...More
US$103 - US$192 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Debora N | Property representative |
Good Morning Julio,
Yes, you can order the packages and have them deliver to our hotel. We do have a fee of $5-$10, depending on the size of the package. You may pick up your packages at the front desk at any... More
Good Morning Julio,
Yes, you can order the packages and have them deliver to our hotel. We do have a fee of $5-$10, depending on the size of the package. You may pick up your packages at the front desk at any time.