I’ve stayed here before, but this time was my first visit in one of their deluxe lake view suites, and I LOVED it. The whole place was just superb, with super-comfy furniture, lots of space, excellent water pressure, excellent sound-proofing, excellent HVAC, excellent housekeeping and so forth. Unfortunately, they’ve significantly downgraded the executive lounge and it now only offers bottled water and some packaged snacks, but the breakfast at Table55 remains tasty, albeit overpriced. I can’t wait to return!
This hotel is located just off SW 88th Street, and is right next to Baptist Hospital, Kendall. The walk to the Medical Arts building is less than 3 minutes, depending on your speed. There is a walking path around a lake, just across the street from the hotel - you can think of it all as one big campus-like complex with the park, hospital and hotel. We (my wife and I) stayed here in January 2021 and returned in April 2021. A main reason for the return was the hotel staff, who were quite gracious, and the fact that there was an obvious/visible concern about the Covid-19 pandemic and keeping guests safe by insisting on persons wearing masks, and the availability of various sanitising stations/dispensers throughout the hotel. Only about 2-3 persons are allowed in any of the 3 elevators at one time as well, to avoid the spread of Covid-19. The front desk staff wore masks as did the cleaning staff. Frankly, we noticed that in the Kendall area generally, and especially along SW 88th St., most persons we saw were wearing masks and stores appeared to require persons to wear a mask as well. Neither of us was vaccinated at the time, so this was a very important consideration for our stay. On each of our stays (we stayed on the 4th floor the first time, then on 5th floor the next time) the rooms were clean and Hilton's seal of cleanliness (see photo) did give us some comfort. The rooms were spacious and room service would supply whatever was needed during the stay as daily cleaning is not done - you simply make the request and/or hang the door tag indicating as such if you need your room cleaned. Otherwise, we just asked for any supplies we needed like fresh towels, tissue, etc - worked perfectly for us. The WiFi service wasn't the greatest, even the paid version, but then again we weren't in the hotel all day on most days so it didn't bother us that much. We drove so we used the very ample self-parking lots which have barrier entries operated by your room card (for getting in and out). Overall, we thoroughly enjoyed the stay each time. NOTE: For any one who needs a full-sized fridge, or something close to it, and a microwave oven, you'd best reserve at least a Junior suite (see photos) because the Guest King and Queen rooms only have a mini fridge, which can only store very small items like a small milk carton or a food container. Also, those rooms do not have a microwave oven so if you want to heat any food you have to go downstairs to the convenience area (i.e. where you can buy small toiletry accessories and other food items).…
Dave 3 days ago on Google 5/5 Beautiful, clean room with view of pool and surrounding area. Courteous professional hotel staff including supervisors Alexandra &Jazmin. Hygenic, safety conscious environment. I would highly recommend to other prospective customers Trip typeBusiness · Solo Rooms5.0Service5.0Location5.0
We stayed here pre cruise. The staff here are extremely friendly and go above and beyond. The hotel is very clean and our room was spacious.Hotel is close to some restaurants. We will definitely stay here again next cruise!
This is one of those establishments that automatically adds an 18% tip to the bill without ever giving you a clue. So like a fool I unknowingly double tipped twice. Very rude to not tell you when you're being handed the bill. Also $15 to park and it's not even close to an airport. Just another way to pinch you.
Stayed here for 2 nights before our cruise. Convenient location. Very clean inside and out! Great pool. Restaurant was nice for breakfast but very pricey. Starbucks is nice to have in the lobby. We were pleasantly surprised and would definitely stay here again.
It does not seem Hilton Hotel! Room service available only to 2200h, no drinkable water in the room, shower without water flow. The front desk did not sympathize. I ask for an adapter for the outlet- answer you should buy it, sir! I am leaving tomorrow, I just checking at 2100 h. Nobody helped us with luggage on arrival. We took all luggage on our own. 29.09.2022
Stayed here recently while visiting Miami for the Lady Gaga concert and had the most wonderful stay. I always stay at Hilton hotels when I travel and they totally delivered the quality I expect. Our room was amazing, the staff was impeccable, the bar was fabulous and the on site restaurant was delicious. Not to mention the pool area was gorgeous. We had such a relaxing afternoon hanging out there before the concert. I could not ask for any better. I felt totally welcome and at home at this hotel. Thank you for making such a memorable trip even more memorable. I will definitely be staying here again on my next visit to the Miami area. This hotel is absolutely superb!
This was one of the best Hilton properties that I have stayed at. Upon arrival, I was greeted with a warm and friendly smile. I loved the security measure that requires your room key to access the floor levels. The 2 bedroom suites was perfect for me and my 2 son’s. The bed was comfortable and the room decor was neat. I plan to stay at this hotel during my next visit to Miami.
Okay have stayed at this hotel several times beginning well before the pandemic began. The location is great if you want to stay in this general area. It is very easy to get into and out of because it is not in a congested area, yet it is very close to several dining and shopping options. My only complaint is the bar. They have a nice bar but it closes at 9pm, which is just about the time when I show up for a nightcap after having dinner elsewhere with colleagues. The bar always seems quite busy when they start shutting down, which they begin doing well before 9pm. Why open at all if you are going to close it this early? I just don’t understand the logic here as it used to be open later before the pandemic began. I may have to go back to the Marriott nearby, where I used to stay before discovering this hotel.…