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JW Marriott Marquis Miami

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#5 of 124 Hotels in Miami
Certificate of Excellence
GreenLeadersBronze level
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1,600 Reviews from our TripAdvisor Community

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Showing 1,241: English reviews
Reviewed 2 days ago NEWvia mobile

The rooms are big! And the one that has view to the canal are awesome! Very fancy decoration from the lobby to the restroom in your room.. it has a fancy coffeemaker in the room and the bed is so nice

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Helpful?
1Thank Manuel U
Palm Springs, California
Reviewed 3 days ago NEW

Had great expectations from reviews. After venturing out to the Mandarin and the Four Seasons, they would have been, easily, much better choices. A rude front desk, a suite that was less than what was promised, no personalized welcome (for Platinum), nothing really. And no management to be found or in follow up - as if they were absent from...

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Helpful?
Thank TFKinPS
Valentina R, Guest Relations Manager at JW Marriott Marquis Miami, responded to this review

Dear TFKinPS , Thank you for taking the time to share your experience at the JW Marriott Marquis Miami. I am pleased to read that you appreciate the quality of our gym and our concierge lounge. We sincerely apologize for any inconvenience that these matters may have caused during your stay at our property. Comments like yours are truly valuable...

Reviewed 4 days ago NEW

I traveled to Miami to celebrate my 50th birthday, with my husband, my brother and sister. We were there from Monday, November 14 to Thursday, November 17, 2016. The hotel was wonderful but the staff was excellent. From the moment we checked in the staff wanted to make sure we were comfortable and everything met our expectations. I have a...

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Helpful?
Thank SandiB115
Houston, Texas
Reviewed 5 days ago NEW

I stayed here in order to attend a local sporting event, not wanting to deal with congestion etc with beach front hotels. The room itself is comfortable and nicely furnished, and the view of Biscayne Bay from my room was beautiful. That having been said, there were a number of things that keep me from giving it five stars. First,...

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Helpful?
2Thank Wedgewood
Seattle
Reviewed 5 days ago NEW

Was here for four nights in November. The good: Staff were polite, bed was comfortable, bathroom spacious, good location, Hotel was quiet, which was nice. Whole Foods a block away. Plenty of good restaurants near by. The not so good: There we two small pieces of trash by the elevator on the 36th floor that were not picked up during...

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Helpful?
Thank Robin D
Valentina R, Guest Relations Manager at JW Marriott Marquis Miami, responded to this review

Dear Robin D, We would like to express our gratitude for sharing your experience during your recent stay at the JW Marriott Marquis Miami. We are delighted to read that your enjoyed our convenient location in Downtown Miami and the superior service offered by our associates. We sincerely apologized for not meeting all your expectation and for any inconvenience that...

Las Vegas
Reviewed 1 week ago NEW

Good location, easy to get to. Staff at the hotel were friendly. We were upgraded to the concierge level with a great view, which was very nice and much appreciated. During our 4 night stay we received turn down service only 2 nights. One day we left at 12:30 with our service light on to clean the room and when...

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Helpful?
2Thank nvlinks
Miami, Florida
Reviewed 1 week ago

**This review does not include the massage therapist's treatment. She did a great job. I always held this hotel up on a pedestal and would rave about it to friends since it's opening in 2010, so I'm pretty disappointed to be writing my first 1 star review on TripAdvisor over this specific property. I had booked a last minute massage...

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Helpful?
Thank Veronica T
Valentina R, Guest Relations Manager at JW Marriott Marquis Miami, responded to this review

Dear Veronica T, Thank you for visiting Enliven Spa and Salon situated inside the JW Marriott Marquis Miami and for sharing your experience. We truly appreciate that you brought these matters to our attention. Your concerns regarding the spa and the valet service and have been shared with the appropriate management team in an effort to better our offerings. If...

Florida
Reviewed 1 week ago

We stayed at the JW Marriott Marquis Miami during the Thanksgiving weekend. Since it was a 4 day holiday week, we benefited from very low traffic in the downtown area. When we arrived on Wednesday, though, traffic was horrendous. I am sure it would be a least attractive location if staying for business during the work week and needing to...

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Helpful?
Thank Bhang_98
Boca Chica, Panama
Reviewed 2 weeks ago

Stayed here for one night on my way back to Panama from vacations around Europe. Good location near the bay, I got a corner room with stunning views of the ocean! Staff was friendly and very helpful. Breakfast was very good as well.

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Helpful?
1Thank Melissa Q
Cordova, Tennessee
Reviewed 2 weeks ago

Checked into hotel and got to room and had to wait until cable people finish changing TV's. The next morning went to use the sink and it was leaking and water was every where. Maintenance had to come and reseal the sink. The next day left the room at 930am and return at 430 and room had not been cleaned...

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Helpful?
1Thank Al944
Valentina R, Guest Relations Manager at JW Marriott Marquis Miami, responded to this review

Dear A1944, Thank you for choosing the JW Marriott Marquis Miami during your visit to this area. Your feedback is extremely valuable and we would like express our gratitude for bringing these matters to our attention. Please accept our sincere apologies that your stay did not exceed your expectation and for any inconvenience you experienced while in our care. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The JW Marriott Marquis Miami is situated in Miami’s new Metropolitan Miami development. The first-to-market JW Marriott property boasts 313 guestrooms, inclusive of 56 suites, along with a broad array of amenities, including renowned chef-restaurateur, Daniel Boulud’s db Bistro Moderne. Offering a diverse setting for business, meeting and pleasure travel pursuits, the 41-story hotel features three concierge levels; 80,000-square-feet of total function space including a 20,000 sq. ft. Grand Ballroom; and one of the most unique indoor sports, lifestyle and entertainment complexes of any hotel in the U.S. The 50,000-square-foot, two-story indoor facility includes a NBA-approved basketball arena, tennis court, Jim McLean Golf School, virtual bowling alley, billiards, full-service Rik Rak Salon & Spa and more. Owned and operated by Met 2 Hotels LLC, the JW Marriott Marquis Miami is located at 255 Biscayne Blvd. Way, Miami, FL. ... more   less 

Additional Information about JW Marriott Marquis Miami

Address: 255 Biscayne Boulevard Way, Miami, FL 33131
Region: United States > Florida > Miami > Downtown
Price Range: RM1,080 - RM2,453 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Marquis Miami 5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Jw Marriott Marquis Miami Hotel Miami
Hotel Style:
#2 Romantic Hotel in Miami
#3 Family Hotel in Miami
#3 Spa Hotel in Miami
#4 Luxury Hotel in Miami
#5 Business Hotel in Miami
#10 Green Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Marquis Miami staff and other travellers.
49 questions
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Questions? Get answers from JW Marriott Marquis Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bayview - but even when requested they probably will try to give you cityview - double check”
 of 5 bubbles TFKinPS, 6 Dec 2016 | Read review
“Corner suites with Ocean view have more spectacular views.”
 of 5 bubbles SandiB115, 5 Dec 2016 | Read review
“Ask for a view of the bay”
  • View from 23d floor room
 of 5 bubbles Wedgewood, 4 Dec 2016 | Read review
“A room on the end and on a higher floor.”
 of 5 bubbles nvlinks, 2 Dec 2016 | Read review
“Rooms facing the harbor have the best view.”
 of 5 bubbles jg3arrow, 21 Nov 2016 | Read review
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