The best service ever. Manager is so great. Hotel Killeen. We I loved it. Nice big deep clean pool. Big amounts of shampoo and conditioning in the bathroom. Comfortable bed nice blanket. Coffee in the morning is available. Your car is protected it’s a metal fence closing at night
I only stayed here a night because it was right next door to the famous Gold Rush gentleman's club, which made it easy to walk on over instead of worrying about driving home after drinking alcohol or dealing with the hassles of ride-sharing. However, being next door to a great strip club is about the only upside to this place. First of all, being charged $112 on a weeknight is too much for a really small room with just a bed and night light. The mattress was really squishy and the bed frame is really low off the floor. The entire bed just felt rickety and cheap. There is no fridge or microwave, and no TV in the room. There is fast WiFi, though. Seemed like a somewhat shady part of town but there is an electronic gate which makes you and your vehicle seem more secure, and they also have a security guard sitting in the parking lot all night (felt kinda bad for him). There is also a pool which looks clean but I didn't try it out. The front desk clerks seem a little odd, maybe baked from too many drugs? They just seemed spacey and kinda out of it when talking to them. Overall, I would only stay here if you wanna visit the Gold Rush strip club and like the idea of walking to it. Otherwise, there are better motels in the area.…
I stayed at Selina Gold Dust in March and items were stolen from our room right before we asked the staff to clean it (the cleaning service wasn't included due to COVID at that time and guests needed to ask for it). We complained to the staff about it but they didn't offer us any solution and didn't seem surprised at all by this occurrence. While the room and hotel amenities are good, with a vintage design and newly renewed, this experience showed us a lack of empathy and aid from the staff team that definitely diminishes the quality experience offered by the establishment.
Several experiences are advertised on the Selina Gold Dust website that are NOT happening. My bathroom floor was dirty when I got in and my key card stopped working before the end of my stay. Staff made no sincere attempt to remedy the situation. They told me the manager Alejandro would call, still nothing to this day. They have a promotion right now and I asked if they could just apply the promotion retroactively to my reservations to remedy the situation. They didn’t do that either, even though that’s still a live promotion they’re supposedly offering to guests. Without the glittery experiences they advertise, this is just a dingy motel. You can stay in nicer places, in better areas, for less or not much more. I spent the rest of my time in Miami with a friend. SAVE YOUR MONEY!…
Overall poor value. On the plus side helpful staff at Reception, and a nice looking pool. However the surrounding area feels unsafe, and there is no breakfast available nearby (coffee and snacks can be purchased from reception after 07:15). The next door Cafe Kush does a decent evening meal. Situated right on Route 1 it is a convenient place for an overnight stop. Rooms are pretty Spartan with no amenities (no water glass, no hair dryer, no surfaces in bathroom) and were marginally clean. The place looked a bit ‘tired’ and was certainly not worth $170 a night.
Very underwhelmed—there was no *sparkle,* it looked tired and little run down. Only one bath towel per guest (we asked for more), no amenities (hairdryer, TV, coffee maker) or complimentary water in the room. Coffee and water in the lobby for purchase.
Charles is exemplary of what all hospitality professionals should strive for. To not simply care for guests' basic needs, but to make connections with them that facilitate a rich and memorable trip. His advice and recommendations were the reason I had an incredible stay at Selina, if I stay at another location it will be with the hope that I encounter someone with precisely his talent for making an impact on the hostel experience.
I've stayed there several times - Lovely staff, awesome property, and facilities, very clean and organized. The best facilities are the large pool, co-work area, and the river deck. Awesome fully fitted kitchen.
I lived/worked in the area pre-pandemic and could not have been more happy with my decision to stay here for 6 weeks while I got back into the office and looked for places. I stayed in the standard room and it was very comfortable. It has been more of a "rolling open" with some of their features (Cafe Kush, gated parking, etc) but it was awesome to watch it all come together. Everyone I encountered (Shoutout to Jessica and Selino the kitty) were wonderful and super helpful in making sure my stay was great. Cafe Kush opened about halfway through my stay and I visited it frequently because it was so good!! Highly recommend- only thing I would mention is checking the volume of the fire alarm system (if that's even possible)- even the firefighters were covering their ears/putting ear protection on. But I did feel good knowing that the system worked exactly like it was supposed to!…
I enjoyed an amazing stay at Selina Gold Dust Miami on my Miami work trip. The property and the people, both guests and staff, had an excellent vibe. The front desk staff was super helpful. I enjoyed Bernice', Julia's and Jessica's smiles and helpfulness upon checkin and when I had questions about the area during the day. I also met Jose who worked night reception when I enjoyed a pipe smoke on their serene river terrace next to the newly opened on-site Kush Restaurant. There are a variety of newly renovated, ultra modern singles and shared dorms to choose from. I enjoyed a shared dorm with very Conscious guests. Their lobby was filled with beautiful Miami designed clothing and accessories for purchase from local designers, and their playful resident kitten also greater me in the reception area. I chatted with the folks in reception and they mentioned that 2021 will see wellness (yoga and meditation) program offerings as well as local travel packages to the Everglades. Overall, as a consummate world business and leisure traveler having visited 55 countries I can highly recommend Selina Gold Dust Miami. Love to check out their other properties in the Selina chain after experiencing this one, and my great experience here.…
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