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About
#56 of 152 hotels in Miami
Location
Cleanliness
Service
Value
Best Western welcomes you to the Premier life. At the Hotel Arya, BW Premier Collection, our biggest priority is leaving a lasting impression, long after you check out. You'll notice our Premier's distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler's favor. Located in Miami,FL the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Squash
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Sauna
Restaurant
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Bay View
Languages Spoken
English, Spanish
Hotel links
Location
96Great for walkers
Grade: 96 out of 100
67Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
Contact
2889 McFarlane Rd, Miami, FL 33133-6008
Getting there
Coconut GroveMiami Metrorail19 min
Douglas RoadMiami Metrorail20 min
Car HireSee all Miami car hire
1719Reviews26Q+A100Room tips
Reviews
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Most Recent
They are completely lost, need training to emprove customer services skills. They stole few stuff from our room. Rudness staff. PLEASE DO NOT BOOK WITH THIS HOTEL. STAY AWAY!!!! Lot of unqualified staffs.
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Date of stay: January 2023Trip type: Travelled on business
Value
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Service
Room Tip: reserve with another hotel in this area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Best Western has a nice gem of a hotel in Coconut Grove. It is well located, easy to walk to shops, restaurants, parks and the marina. The view of Biscayne Bay from the pool and restaurant is beautiful. The hotel is well appointed, nice lobby, parking on site. My room was very nice, great view from the balcony(this balcony was smaller, big enough for 1). It was quiet at night. Better yet, the rates were better than many others with less to offer. Thank you again Best Western!
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Review collected in partnership with Best Western
Date of stay: May 2021
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tamara Johnson, Other at Hotel Arya, BW Premier Collection
Responded 6 Aug 2021
Dear Lisa S, Thank you for your positive feedback. We love wowing our guests and hope that you will choose us every time you find yourself in Sunny South Florida. All the Best, Tamara
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location and view is excellent but there were several things in the room that were not working. Shower tub was cloged, microwave light was not working, bedroom tv remote was not working, internet was not working properly, kitchen refrigerator is rusted
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Review collected in partnership with Best Western
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
TERRIBLE! Customer Service... My 20-year old son made a reservation for 1 night at the Hotel Arya in Coconut Grove on the hotel website, and received a reservation confirmation the night before. He arrived to the hotel late at night (early hours of the morning). When trying to check-in, the desk attendant (John) informed him that this property in particular did not accept reservations from anyone 21-years of age or younger, and left him in the street at 1am without a room and without any other place to go. NOWHERE in the Hotel Arya's (Best Western) room offer, during the reservation process, or in the reservation confirmation email sent to my son, did the hotel stated ANY RULES or LIMITATIONS ABOUT the purported 21-years old limit to make a reservation or check in. NOWHERE. Fortunately, i was still in town (traveling from California) and called the hotel. No arguments were enough to convince John to let my son stay for 1 night. I told John that I was going to go to the hotel check in for my son. In the discussion on the phone, John said that sending my son to the hotel with that reservation was my problem, not his. Then at some point of the discussion, for reasons unknown to me, John said that he felt threatened. When I arrived to the property, I started video taping the interaction. John was receptive at the beginning and seemed to be willing to proceed with the check in process, but suddenly he changed his mind and said that he felt threatened and left the front desk, coming out from behind the front desk and walking right beside me. Junior, the (unarmed) security person, was present the whole time. He was courteous and gracious enough to provide further information and talk to us. Junior talked to John via phone and asked him to come out and provide further information, but John refused to come out at all. After the incident I called several times to try talking to the General Manager. I was directed to his Assistant, Isabelle Guerra. After several attempts to contact her, she finally called me and we had a conversation that went nowhere, like when you talk to a person that doesn't really care. Her attitude was basically "No harm, no foul. The reservation was cancelled and your money was refunded, everything is fine, go away". TERRIBLE EXPERIENCE! TERRIBLE CUSTOMER SERVICE! THESE PEOPLE JUST DOESN'T CARE.…
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Date of stay: January 2023
Service
Room Tip: Don't go to this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
great location, lots of restaurants within walking distance. nice walk in neighborhood and along beach. wonderful deep/wide soaker tub. nice surprise as it is hard to find rooms with bath tubs these days. kitchen facilities (2 burner stove) in our room was also nice. staff were friendly and helpful and went out of their way to help me.
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Review collected in partnership with Best Western
Date of stay: December 2022
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Our 7-night stay was disappointing for at least three reasons: 1. During our entire stay, only 2 (and sometimes only 1) of the 4 elevators were working. Because our stay was during the busy Thanksgiving Holiday, the hotel seemed to be fully occupied. The elevators were therefore crowded and waits were long. We often resorted to taking the stairs, even though we were on the 12th floor. 2. We chose this hotel in part of because of the advertised rooftop pool. However, we were informed upon our arrival that the pool would be closed until some time next year. 3. We also chose this hotel in part because of the advertised Panorama restaurant. However, we were informed upon our arrival that the restaurant would be closed until some time next year. Although we were offered “vouchers” (which we had to purchase for $11 each) for breakfast at a neighboring restaurant, neither the food nor the ambience was what we had hoped for. All in all, the experience felt like a bit of a “bait and switch” If half or more of your elevators are broken, or if your pool, restaurant or other major amenities will be closed for the duration of a scheduled stay, please inform your guests of these fact long before they arrive so that they have the opportunity to seek other accommodations. In the alternative, offer your guests a substantial discount to compensate them for the missing amenities. …
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
+1
Very trendy upscale spot in the grove for not big money. Walk out to several venues and Never have to get in your car. Seems very secure area and rooms very clean and quiet. Must have a key to operate the elevator to specific areas for which you need access. I like that. I highly recommend this spot of you want to explore the Grove.
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Date of stay: November 2022Trip type: Travelled on business
Room Tip: Avoid any of the hours of 7 until 9 AM or 4 until 6PM as traffic is jammed during this time.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Terrible infrastructure, no elevators, no restaurant, false images in their web page, dirty, Rooms need urgent upgrade. Extremely expensive for the quality of the hotel. Being honest, their people at the front desk were very nice and somehow, made it acceptable
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Review collected in partnership with Best Western
Date of stay: November 2022Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Nice hotel - perfectly situated and it is a beautiful building. BUT - I’ve stayed here twice, three months apart & they had elevator issues both times. Takes about 10 minutes to get an elevator. Also had issues in August with shower tub not draining. Called for maintenance twice but it did not resolve. My colleague in another room had mold in shower tub. I know it’s Miami, but still! It’s gross. Front desk staff at night couldn’t care less about being welcoming. Staff during the day are very nice.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Don’t stay here if you expect a Quality Hotel. Mold in bathroom shower and air vent. Bathroom cabinet was damaged and rust on the floor. Only two out of four elevators were operating causing delays for the guests and housekeeping staff. They had been broken for two weeks. The hotel staff were very uncaring as to the broken elevators. There was only one valet for parking and retrieving cars causing a traffic back up in the driveway and extended waiting time by guests. This is not a quality hotel for the price they charge
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Review collected in partnership with Best Western
Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
US$178 - US$391 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sonesta bayfront miami, sonesta miami, miami sonesta, sonesta coconut grove
LOCATION
United StatesFloridaMiamiCoconut Grove
NUMBER OF ROOMS
135
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Claim Your ListingHOTEL ARYA, BW PREMIER COLLECTION: UPDATED 2023 Reviews, Price Comparison and 1,050 Photos (Miami, FL) - Tripadvisor
Frequently Asked Questions about Hotel Arya, BW Premier Collection
Which popular attractions are close to Hotel Arya, BW Premier Collection?
Nearby attractions include Barnacle State Historic Site (0.3 km), Peacock Park (0.2 km), and CocoWalk (0.2 km).
What are some of the property amenities at Hotel Arya, BW Premier Collection?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Arya, BW Premier Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Arya, BW Premier Collection?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Arya, BW Premier Collection?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Hotel Arya, BW Premier Collection?
Conveniently located restaurants include Bombay Darbar, Lokal Burgers Beer, and Jaguar Restaurant.
Are there opportunities to exercise at Hotel Arya, BW Premier Collection?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hotel Arya, BW Premier Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Arya, BW Premier Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Arya, BW Premier Collection?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Arya, BW Premier Collection?
Many travellers enjoy visiting Freedom Tower at Miami Dade College (7.8 km), Barnacle State Historic Site (0.3 km), and Coral Gables Merrick House and Gardens (4.1 km).