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Tru by Hilton Miami West Brickell

Traveller (71)
Room & Suite (28)
Dining (7)

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About

#86 of 140 hotels in Miami
Location
Cleanliness
Service
Value
A mile from the Brickell city center, our hotel is located six miles from Wynwood Walls and 15 minutes from Miami's beaches. Our outdoor pool overlooks Brickell and the downtown skyline. Enjoy free WiFi and breakfast, play a game of pool in our game room, work out in our 24-hour fitness center, and more.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Highchairs available
Business Centre with Internet Access
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, Spanish, Arabic
Hotel links
Special Offer:Price Match Guarantee

Location

1931 SW 3rd Avenue, Miami, FL 33129
Tru by Hilton Miami West Brickell
50Reviews6Q+A11Room tips
Traveller rating
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Sweet Polly wrote a review Mar 2024
St. Petersburg, Florida1114 contributions168 helpful votes
The primary thing this hotel has going for it is its proximity to downtown. We paid $400 for a tiny, noisy room. Yes, it had the level of cleanliness and comfortable bed we’ve come to expect from Hilton properties, but amenities and services were few. Only one ice-maker in the entire building, no in-room coffee maker, and no bar (although you could buy single beers, sodas, and snacks from the little lobby market). They set up the typical business hotel “free breakfast” in the lobby every morning, which was a clamoring, clattering, free-for-all the morning we were there. The facility has an attached garage where guests are charged $35/night to park (valet only - no EV charging ports). The property’s bright, primary-colored murals and decor are fun, but it felt like someone decided to put lipstick on a Hampton and charge triple for it. Not a fan.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luis Ballon, General Manager at Tru by Hilton Miami West Brickell
Responded 3 weeks ago
Thank you for the feedback the amenities offered are what the Tru by Hilton brand offers. I would recommend checking out more traditional Hilton brands if you are looking for more amenities.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LJO wrote a review Jul 2022
22 contributions7 helpful votes
Hotel's Favourite
I stayed here a couple of weeks ago for a short friends weekend trip. Everything was exceptional. From the Valet staff to the front desk! The rooms were clean and tidy and well stocked with all we would need for the weekend. This is a must stay for anyone traveling to this area. It is located between beautiful Miracle Mile and Brickell. Will be staying here again in the near future!
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Luis Ballon, General Manager at Tru by Hilton Miami West Brickell
Responded 29 Jul 2022
Thank you for feedback! Hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Oski wrote a review Mar 2024
1 contribution
Spent a week in Miami to celebrate a milestone birthday. Half of the stay was at the Tru Hilton and it was, by far, our best experience. The property is fairly new and the design of the rooms and common spaces reflect the new age of tech-enablement and efficient use of space. Rooms are bright and feel spacious owing to their doing away with lesser used equipment (no coffee maker, no microwave, no closet/dresser) but has smart storage designs such hooks and hangers on the walls. The location is within a 15 minute walk of the busy and festive west Brickell area. A pleasant surprise is their customer service. I received text check-ins from Derisce and Yissel throughout our stay. They offered great food recommendations based on the neighborhood we were visiting real time! It was like having a personal guide during our stay. This tech-enabled human touch made our trip 10/10!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luis Ballon, General Manager at Tru by Hilton Miami West Brickell
Responded 3 weeks ago
Thank you for the feedback! I am glad you enjoyed your stay and liked the amenities Tru by Hilton hotel's offer! I Hope to see you again! If you have any questions or need any assistance please feel free to reach out to me Hasan.Asad@Hilton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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c0rita wrote a review Mar 2024
Horta, Portugal187 contributions114 helpful votes
Booked a room with 2 queen beds for 4 adults at a good price and it was spacious and the WC big with plenty of towels and ammenities. Breakfast was good offering the basics and great coffee. A 10 minute drive from downtown Miami and Little Havana and restaurants within walking distance (Bocas Grill restaurant was great). Would definitely stay again.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Private parking although a bit expensive and lobby has nice seating and pool table.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luis Ballon, General Manager at Tru by Hilton Miami West Brickell
Responded 3 weeks ago
Thank you for the feedback! I am glad you enjoyed your stay and felt you had the space you needed for you and your family. I am glad you liked the location and found it easy to get around ! Hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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S. H. H wrote a review Mar 2024
Toronto, Canada63 contributions58 helpful votes
+1
Hotel is conveniently located in a calm enough location within minutes of Brickell area. The rooms are very clean and chic. The hotel lobby has a hip and nice ambiance, with comfortable seating and some fun activities. The pool was clean and big enough. Breakfast had good variety and options. And overall, the price was great for the hotel.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luis Ballon, General Manager at Tru by Hilton Miami West Brickell
Responded 3 weeks ago
Thank you for the feedback! I am glad you enjoyed your stay and the location we were in! Hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Betty I wrote a review Jan 2024
1 contribution2 helpful votes
This is a nice clean hotel with friendly service and good breakfast selection. However, TripAdvisor's description is not accurate. I booked this hotel because it offered transportation to/from the airport and because it had an on-site laundry facility. However, when I called to confirm my arrival, I was told they do not, nor did they ever offer ground transportation and they did not have an on-site laundry. Very disappointed in Trip Advisor.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Luis Ballon, General Manager at Tru by Hilton Miami West Brickell
Responded 5 Feb 2024
Thank you for the feedback! I am glad you enjoyed the stay and the hotel! Please if you ever need any assistance feel free to reach out and I'll gladly assist you! Hasan.Asad@hilton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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monilov03 wrote a review Dec 2023
Washington DC, District of Columbia2 contributions2 helpful votes
I had the worse experience, that I've ever had a hilton hotel! Checked in room small as hell, there's no space for anything! There's no closet what so ever, there's not even a place to put your clothes! Then I always check my beds throughly wherever I stay. I was on the 6th floor pulled the sheets back and my sheets weren't even changed, they just remade the bed after whoever checked out, I know this because I take a black light with me. Calls to speak to management Jaleesa was Manger on duty and wouldn't even compensate a day or two for parking or a discount on my room because we had a ff discount. Offered me a refund but I would've had a major hold on my card and was Christmas weekend, otherwise I would've checked out. The breakfast was horrible didn't eat not 1 morning! They make you pay for parking, when you want your car your supposed to text, after the first 2 days it didn't work anymore. I was very disappointed and dissatisfied but I had to make the best out of it. NEVER AGAIN
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Luis Ballon, General Manager at Tru by Hilton Miami West Brickell
Responded 2 Jan 2024
Thank you for the feedback. Please give us a call at 305-500-2700 and ask for a manager to discuss your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cruiser61055219102 wrote a review Nov 2023
1 contribution
Tru actually has a great accommodation when it comes to the comfort of the rooms. I've stayed in Tru for my last 3 trips to each city. My opinion for the Brickell location is that I think they should be more diverse with the breakfast. This is the first Tru I've stayed in where the breakfast is the exact same everyday. Meat options should be more than breakfast sausage, and the eggs should be scrabbled a little harder.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luis Ballon, General Manager at Tru by Hilton Miami West Brickell
Responded 21 Dec 2023
Thank you so much for the feedback. I am glad you enjoy Tru hotels. We will gladly take your feedback into consideration when looking into more options for our breakfast. I also brought this up to our breakfast team to make sure our eggs are being scrambled better. Hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MelbournePam wrote a review Oct 2023
Melbourne, Australia183 contributions62 helpful votes
Small room but clean and tidy with all amenities, about what was expected for the price. Need to expand the breakfast area to cater for the number of guests. Valet parking is the only option and bit pricey
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luis Ballon, General Manager at Tru by Hilton Miami West Brickell
Responded 23 Oct 2023
Thank you for the feedback! Hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kent b wrote a review Oct 2023
Fair Oaks, California20 contributions26 helpful votes
I have never stayed in a Tru Hotel before but couldn't have been more pleased. Great nightly base for exploring Miami, South Beach, Everglades, Little Havana, Key Biscayne etc. Super clean, quiet modern everything, great breakfast buffett in the morning. Easy to get on the main hwy, 95 41 etc. Fun to hit the large pool at the end of the day. Cool views of the city skyline at night. Really good a/c no smells like a lot of these hotels have in the south. Overall a super value. Desiree will take care of you at the front desk. No hassles. Expect to pay for hotel parking. Valet service really fast though.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Luis Ballon, General Manager at Tru by Hilton Miami West Brickell
Responded 23 Oct 2023
Thank you for the feedback! Hope to see you again!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 682 - RM 1,207 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
141
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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TRU BY HILTON MIAMI WEST BRICKELL: UPDATED 2024 Hotel Reviews, Price Comparison and 113 Photos (FL) - Tripadvisor

Frequently Asked Questions about Tru by Hilton Miami West Brickell
Which popular attractions are close to Tru by Hilton Miami West Brickell?
Nearby attractions include Catalina Jaramillo Eyebrow Specialists (0.3 km) and Believe Ballroom Dance Miami (0.3 km).
What are some of the property amenities at Tru by Hilton Miami West Brickell?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Tru by Hilton Miami West Brickell?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Tru by Hilton Miami West Brickell?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Tru by Hilton Miami West Brickell?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Tru by Hilton Miami West Brickell?
Conveniently located restaurants include Tutto Pizza, Tutto Pasta, and Budare Bistro.
Are there opportunities to exercise at Tru by Hilton Miami West Brickell?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Tru by Hilton Miami West Brickell?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Tru by Hilton Miami West Brickell?
The staff speaks multiple languages, including English, Spanish, and Arabic.
Are there any historical sites close to Tru by Hilton Miami West Brickell?
Many travellers enjoy visiting Black Police Precinct and Courthouse Museum (2.8 km), Freedom Tower at Miami Dade College (2.7 km), and Barnacle State Historic Site (5.4 km).
Does Tru by Hilton Miami West Brickell have any great views?
Yes, guests often enjoy the city view available here.