Hotel is great location. The hotel shares towers with the Indigo. Hotel room was clean and spacious. They are building a building next to the tower so, you might hear some noise but nothing bad. Did not have the chance to see the pool or go to the bar at the top. Hopefully will come back. I do recommend have more staff for check in and check out since they take care for both hotels. Parking is $30 a day valet which is the only option given. We went for just one night for a WBC game at Marlin Stadium. Took Uber was $23 ride. Restaurants and good night vibes are walking distance and also train.
This hotel was amazing!! Besides it being brand new, everything about this hotel was astonishing. The decor was great, the food and drinks were fabulous and the room was very clean and comfortable. This hotel is connected w/ another allowing you to enjoy both restaurants. They had a happy hour w/ reasonable prices for both food and drinks. The staff was friendly especially Peter who took time to give my daughter and I recommendations on dining and shopping in the area. He was very helpful w/ getting us checked in and the process easy. I would highly recommend this hotel as this will now be my go to hotel for when I visit Miami. It is conveniently located near many restaurants, shops and movie theaters. I stayed on the top floor so I heard no noise, plus staying on the top floor allowed me say access to the free breakfast, which was also amazing.…
L'hôtel très propre et moderne. Le lit et les oreillers sont comfortable et l'emplacement est idéal pour visiter le quartier de Brickell.Acces facile en métro rail pour ce rendre a south beach. Au 24eme étage se trouve le salon pour prendre le petit déjeuner. Agréablement surprise par les choix offert pour un buffet. Le point négatif est le service.Étant platinum ambassadeur je m'attendais à beaucoup mieux. Les gens de la réception ne connaisse pas le programme IHG one rewards. Jai du me battre pour avoir un départ tardif a 14h.. Il m'ont confirmer m'avoir donner un surclassement...au 16 étage face a la construction...1h d'attente pour avoir un drap supplémentaire un lundi soir. Si vous êtes membre iIHG et/ou ambassadeur ne vous attendez pas à la reconnaissance de votre status ou recevoir tout simplement un service personnalisé…
If you want service stay elsewhere. The majority of the staff here just do not care. Example: there are multiple high quality coffee machines in the hotel between the restaurant, bar, and atwell lounge ... all were broken and had been for some time. I was literally told to go take a walk to buy decaf.
Stay far away, they will steal your money, can’t find your car, items in your room come up missing. The worst hotel I ever stayed at. I’m a flight attendant and stayed at numerous hotels this is by far the worst. I never ever leave reviews but if I can help somebody else I will. Also the breakfast is so dry Jimmy Dean sandwiches and yogurt. And the front desk is really rude, will keep charging your credit card, she swiped it at least 5-6 times. And told me not to worry with an attitude saying, I didn’t go through but guess what it did 5 separate charges. I did read the other reviews that said the same thing, I just didn’t think it would happen to me. I hate that I ever stayed there. I frequent many hotels across the world never have I had such an awful experience. Everyday it was something but they wouldn’t give me a refund. They wouldn’t even answer the phones. Plus a huge language barrier, but I know they understood me. They understood how to steal your money. I cried and prayed all night, it was my birthday.…
Stayed in a 2 bedroom suite for few days. Clean rooms. Elevator w safety card system, access to your floor w hotel room card. Breakfast on 24 th floor. Great weather só can even eat breakfast outside in the balconi.
The room was great and bed comfy But sadly soundproofing appeared to be nil Kept awake till 430 am first night by noisy people above then woken up 6 am with construction site next door Construction site started 6 am every day of my stay including Saturday 3rd night had much more than I needed to hear of neighbours having sex No recognition at all of IHG status Breakfast very basic and poor and a zoo Also only went till 0930 I had a microwave and fridge but no plates glasses or cutlery in room Location was great Rooms clean So with some improvements it could be an awesome place to stay
We booked this hotel for just one night in between cruises and were very happy with our choice. We were able to check in super early and did some laundry (free just need your own soap) before heading out for an afternoon food tour in Little Havana. The hotel is clean, modern and in a great walkable neighbourhood with tons of restaurant options. Our room was very spacious with lots of space for our luggage. The staff were all super friendly and even arranged for a later checkout. There is also an included breakfast up on the 24th floor with a great view.
My wife, son, and I stayed here for a pre-cruise night in October 2022. It is a very nice hotel with a great urban view (if that is your thing) on one side with a sliver of bay and river - the other side looked like it had distant views of the bay from an angle. I booked a "1 King 1 Bedroom High Floor Balcony Suite" - on check-in I received a queen suite. This may have been an upgrade but I am not sure...I priced them both online and the queen was more expensive perhaps due to the slightly larger living area. I didn't worry about it either way. The room was clean and new except for a few beer caps under the pullout couch, some missing concrete on the balcony overhang, and a shower diverter valve that just spun in circles. Service on check-in was fairly cold but the night team and the staff the next morning was much more friendly, Breakfast was passable, but free. The best part of the hotel was its close proximity to the MetroRail (from the airport) and MetroMover (for easy travel around downtown and to Bayside Marketplace). We would stay here again, probably.…
Would stay again if in the area! Atwell Suites and Hotel Indigo share the same front desk check-in. Recognized for membership status immediately and received my welcome amenities. There’s a separate check-in area designated for specifically Atwell Suites, but my guess is limited staffing, so they were using only one check-in area when I stayed in August. All hotel staff, in and out, were incredibly friendly and hospitable. Location was great. Very walkable to Brickell city center and waterfront. I believe all the Atwell rooms are all ‘suites’, nicely designed, solid and well-made modern furniture in the rooms. It feels like a boutiquey hotel. I switched from 2101 to 2204 (both were 1 King Bd, 1 Bedroom, High Flr). Rooms had a safe, mini-fridge, microwave, wet bar sink, Keurig coffee machine, rainfall shower with handheld shower, hairdryer and handheld steamer instead of traditional iron and board. Shower Water pressure very strong. Air conditioning very cool. No shortage of electrical outlets in the rooms, Even the headboards had outlets built-in on either side. Rm 2101 was definitely the more spacious suite. Rm 2204 was large but the awkward layout made it feel tight. The rooms weren’t quite open concept, so the space of the rooms didn’t flow for me. It’s definitely sufficient space for 2-people to comfortably spread out in the suite, but if you accommodate up to 3-4, it could get tight. With a king size bed in the bedroom, only one person can walk between the foot of the bed and the wall. With the sofa bed transformed into a full-size bed in the living room, you’ll be climbing over the bed to get to the other side (atleast in room 2204 that’d be the case, Rm 2101 sitting area was much larger). Rm 2204 had a separate water closet right by the entryway which was unexpected but very useful and needed if multiple guests. Glad to see that the design of that was thought through! Requests for dental kit and shaving kit were delivered promptly. No slippers available. No robes. The lounge/breakfast area is on the 24th floor (top floor). It also serves as a small bar in the evening. There’s also complimentary self-serve coffee/tea/juice/hot water machine/cold still water machine, available throughout the entire day, with to-go cups and glassware. Great for refilling a water bottle. Breakfast was light fare, pre-wrapped breakfast sandwiches, mini egg omelets, jarred yogurt parfait, Greek yogurt, variety of cereals, variety of breads (bagel, toast, churro donuts), individual packaged jams, sauces, peanut butter, and other condiments/fixins. Car parking for Atwell guests is Valet only in the attached garage, $30 per night with unlimited in and out privileges (not sure about Inidgo guests but should ask). The only dislike was how slow the elevators were and how the key card sometimes wouldn’t scan in the elevator to push the button. Have to scan and hold many tries before getting a green light.…
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