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InterContinental Miami

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#7 of 122 Hotels in Miami
Certificate of Excellence
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InterContinental Miami
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5,621 Reviews from our TripAdvisor Community

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Showing 4,237: English reviews
New Orleans, Louisiana
Reviewed yesterday NEWvia mobile

Stayed here on business, not by choice. I prefer boutique hotels. The place was very clean, modern renovations, felt very Miami. Things to note: Rooms - we got a room on 24th floor I think because I am in their frequent stay program (only because of work). The room was huge, had a little bay view. Bathroom way above average,...

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Thank winstonteaka
Reviewed yesterday NEWvia mobile

I had an excellent experience in and out of the Hotel. I highly recommend to everyone. Mr. Mario, Bell man help me with the transportation and different places to visit. I participated on the Miami Half Marathon 2017 and it was a good experience.

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Thank Albita R
Bethesda, Maryland
Reviewed 2 days ago NEWvia mobile

We stayed here one night prior to our cruise the next day. Our luggage was immediately whisked to the front desk, where we were warmly greeted by Farhan. Although we had reserved a bay view room, we had hoped to be able to upgrade to a port view, and Farhan was very helpful in accommodating us. We also ate a...

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Thank SugarBirds
Toronto, Canada
Reviewed 5 days ago NEW

We stayed here for 1 night pre-cruise. The hotel is amazing and the location can't be beat. Check in was smooth and staff very efficient.Hotel room and common areas are clean and new, and tastefully decorated.We were upgraded ($25) to a higher floor with a bay view and thoroughly enjoyed it. The buffet breakfast was very good. It's better to...

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Helpful?
Thank CanukTraveller2010
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear CanukTraveller2010, It was such a pleasure reading your review! Here at the InterContinental Miami, we strive for feedback like yours. I'm glad we were able to make your stay memorable and we really hope to welcome you back again very soon! Sincerely, Arminio R Director of Operations

Cambridge, United Kingdom
Reviewed 5 days ago NEWvia mobile

I spent four days at this hotel. On arrival I met by a very enthusiastic member of staff who was helpful and engaging. He assured me that he had found me a better Room than the company had booked as I was an IHG member, however after getting the lift to the room it was serious dated. The room smelled...

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Thank Iain S
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Iain S, Thank you for taking the time to share your feedback with us about your recent visit to the InterContinental. I'm very sorry to hear that your experience fell below average, however I do appreciate you sharing some of your concerns with us so we can work to rectify them. We certainly hope you will give us another...

Kelowna, Canada
Reviewed 6 days ago NEW

Stayed two nights prior to our cruise. Excellent hotel with very helpful and friendly staff at check in. Room was spacious and very clean. Close to the Bayside Market and also just a short cab ride to the cruise port. Will definitely stay at the Intercontinental again.

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Thank ChiChi7
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear ChiChi7, Thank you for taking the time to review our property! I'm glad you benefited from our close proximity to the port and Bayside. We appreciate your loyalty and we hope to welcome you back again soon! Sincerely, Arminio R Director of Operations

Reviewed 1 week ago

This hotel is just fantastic. I went to Miami because a family member was having surgery. I stayed at the hotel for 9 days. The service is impeccable, the rooms are spacious and clean and the food was great as well. We will be traveling back in a few months and I'll never stay anywhere else.

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Thank Eliken4
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Eliken4, Thank you so much for taking the time to review our hotel. We wish you family member a speedy recovery. I'm so happy to hear that you enjoyed your time here and that we will be able to welcome you back in the future. Sincerely, Arminio R Director of Operations

Dusseldorf, Germany
Reviewed 1 week ago via mobile

We used the Intercontinental before flying back to Europe after we returned from Cuba. At arrival the Doormen and Bellboys have been very helpful with the luggage and we went right to the front desk. The Receptionist was very guest orientated and after presenting my IHG reward card he upgraded us to a superior room with harbor view. The room...

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Helpful?
Thank Franz R
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Franz R, Thank you for reviewing the InterContinental! It was with great pleasure that I read your feedback on our property and thank you for your loyalty to IHG. I'm glad you were able to take advantage of the amenities we have to offer and were satisfied with everything. We hope to welcome you back very soon! Sincerely, Arminio...

St. Petersburg, Florida
Reviewed 1 week ago

Spent one night prior to a cruise. Requested a room with a view of the harbor but was given a suite facing the building next door. After a long night drive down, we were not up to arguing for a new room. Explained the situation in the morning during check out and they knocked a chunk off the bill. Would...

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Thank steelers0355
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear steelers0355, Thank you for your review! I'm sorry that you weren't completely satisfied during your most recent stay with us. We do appreciate the feedback and I will make sure to thank the team on turning your situation around, our standards of service are something that we take great pride in. We hope you give us another chance to...

Sevier County, Tennessee
Reviewed 1 week ago

A wonderful property with great customer service and an extended environment, A true culture awakening and a wonderful charisma to be seen when staying in this facility. I highly recommend this location. Expectations thoroughly met!

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Thank paulamama1
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear paulamama1, We appreciate you taking the time in leaving us a review. Here at the InterContinental Miami, we strive for feedback like yours! I'll be sure to commend the staff on a job well done and I hope you visit us again soon. Sincerely, Arminio R Director of Operations

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more   less 

Additional Information about InterContinental Miami

Address: 100 Chopin Plaza, Miami, FL 33131-4323
Region: United States > Florida > Miami > Coconut Grove
Price Range: RM931 - RM2,076 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Miami 4*
Number of rooms: 641
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Hotels.com, Travelocity and Jetsetter so you can book your InterContinental Miami reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Green Hotel in Miami
#4 Spa Hotel in Miami
#5 Luxury Hotel in Miami
#5 Family Hotel in Miami
#6 Romantic Hotel in Miami
#6 Business Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Miami staff and other travellers.
137 questions
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Questions? Get answers from InterContinental Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher floor and a bay view. Having the breakfast included at booking time is also worthwhile.”
  • Nice large room and big window.
  • Our room window
  • The boardwalk is all around the hotel grounds
 of 5 bubbles CanukTraveller2010, 15 Feb 2017 | Read review
“Get room directly facing the port.”
 of 5 bubbles steelers0355, 13 Feb 2017 | Read review
“Harbor front views”
 of 5 bubbles Somnath17, 13 Feb 2017 | Read review
“Ask for bayside view, pay extra for club membership”
  • View from room 3003
  • Bathroom; self close seat, good water flow
  • King size bay view room 3003, awesome!
 of 5 bubbles ReneeMemphisTN, 12 Feb 2017 | Read review
“Go higher for the best view rooms and go extra for a suite-they are very large and well appointed. You get access to the club room.”
 of 5 bubbles couplessPS, 6 Feb 2017 | Read review
5 of 5