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Full view
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360
Panoramas (1) Room & Suite (822)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#14 of 143 hotels in Miami
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
From unexpected design and intriguing evening rituals, to helping guests uncover hidden gems, Renaissance Hotels invites you to connect with the destination through moments of spontaneous discovery. Our bold aesthetic will make you look and look again, while Evenings at Renaissance offers an open invitation to unwind and mingle with local artists or shake things up with cocktail rituals. Our expert Navigators are at the ready to provide you with tips on the neighborhood’s latest and greatest, ensuring that you always leave with a new sense of the destination.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Diving
Car hire
Business Centre with Internet Access
Paid private parking on-site
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Vending machine
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bath / shower
Fireplace
Housekeeping
Private balcony
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Bay View
Languages Spoken
English, Spanish
Location
Full view
90Good for walkers
Grade: 90 out of 100
36Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
Contact
1633 North Bayshore Drive, Miami, FL 33132-1215
Getting there
Adrienne Arsht CenterMiami Metromover4 min
Museum ParkMiami Metromover8 min
Car HireSee all Miami car hire
4458Reviews164Q+A100Room tips
Reviews
Traveller rating
- 2,295
- 1,385
- 502
- 162
- 114
Time of year
Traveller type
Language
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Selected filters
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- English
Popular mentions
I spent two nights at this hotel on business. The entire service from front desk, security, room service and especially operator was rude, condescending and arrogant. I was told they used to have five operators now they have one, because no one wants to work! It is to bad because property is nice, but the Marriott brand is being brought down because of this hotel. They need to remember a hotel is just bricks and mortar it is the PEOPLE that make the stay special. I have worked in hotels for thirty years and I have a clear understanding I am very flexible and patient but this hotel truly missed customer service on all marks!!!
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Date of stay: May 2021Trip type: Travelled on business
Location
Cleanliness
Service
Room Tip: Do not expect good service or someone to answer phone
See more room tips
Helpful
Response from Team Marriott, Guest Services / Front Office at Miami Marriott Biscayne Bay
Responded 2 weeks ago
Dear vschmidt63, Our number one focus is outstanding service, so we are sorry for the issues you encountered. We always want our guests to leave with nothing but happy thoughts about how they were treated, and we apologize for letting you down. We are grateful for the insight and feedback and look forward to another opportunity to make a better impression. Ruby Figueroa Rooms Operations Manager
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I recently stayed with my family. The staff was friendly & helpful. The hotel is in a great location and has wonderful water & city views. We left a laptop in the room when we checked out and I called Loss Prevention a couple days later. They had the laptop and were kind enough to ship it back to me. Looking forward to planning another stay.
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Date of stay: May 2021
Value
Rooms
Service
Helpful
Response from Team Marriott, Guest Services / Front Office at Miami Marriott Biscayne Bay
Responded 2 weeks ago
Dear 103robinv, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations! It was our pleasure accommodating you, and we hope you will make Miami Marriott Biscayne Bay your home away from home whenever your travels bring you to our city. We look forward to your next visit! Ruby Figueroa Rooms Operations Manager
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We were impressed with the food and beverage staff at this hotel. We have someone with a gluten intolerance in our family. Matthew Blair and his team were very accommodating and fixed special meals just for us.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Helpful
Response from Team Marriott, Guest Services / Front Office at Miami Marriott Biscayne Bay
Responded 2 weeks ago
Dear O3258JQdavids, Thank you for your wonderful review and for taking the time to compliment our team. We are delighted to know you received outstanding service from everyone and that our food and beverage team far exceeded your expectations and took great care of you. We thank you for choosing Miami Marriott Biscayne Bay, and we hope you will make us your home whenever you are in town. Ruby Figueroa Rooms Operations Manager
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My daughter recently coordinated her entire Senior's class prom at this property and thanks to the support, assistance, and guidance of Melissa Herrera, the event planner, it was a total success! She was very helpful and patient in helping my daughter in every step of the way. In addition, Wesley Zeno, the Banquet Manager and his staff were extremely accommodating to ensure that the kids were safe and having a good time. As a hotelier myself, I know the challenges that we in the industry have endured during the pandemic and understand the challenges of running operations with a skeleton crew, but everyone from Jose, the bellman, to Melissa, to Wesley and his staff could not be friendlier, more welcoming, and more attentive...they made us feel as if the operation was running at full staff and service and support was obviously their number one concern. Will definitely work with them again in the future, and refer this property to anyone in the area. Thanks again Jose, Melissa, and Wesley. Truly a pleasure. Rosy…
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Date of stay: May 2021
Value
Cleanliness
Service
Helpful
Response from Team Marriott, Guest Services / Front Office at Miami Marriott Biscayne Bay
Responded 3 weeks ago
Dear Rosemary S S, Thank you for being our guest and we are pleased that your daughter chose Miami Marriott Biscayne Bay for this special occasion. We are glad to know our team took excellent care of the event. It is very kind of you to appreciate Jose, Melissa, and Wesley for their efforts. We will surely share your comments with our team and thank them for their efforts. It was our pleasure hosting you, and we look forward to welcoming you again. Ruby Figueroa Rooms Operations Manager
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I first want to say this location is one of my favorites in Miami. It’s clean it’s in the perfect location and all of the staff at this location is amazing. Jose Perez greeted me and my family every day he made our stay so pleasant. Lilieth Fox Greeted us at the front desk and that she checked us in and that she made that process so pleasant. Her energy is amazing and because of these two I will definitely be returning all year. Ingris Savinon, Lilieth Fox, Jose Perez thank you from the bottom of my heart. You made our stay so pleasant I will never forget you all. Thank you so much.
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Date of stay: March 2021Trip type: Travelled on business
Helpful
Response from Team Marriott, Guest Services / Front Office at Miami Marriott Biscayne Bay
Responded 4 weeks ago
Dear obreaB2021, We are so happy our excellent location helped to make your time with us outstanding. We're not gonna lie; we love our location too. We also appreciate the shout-out for Jose, Lilieth, and Ingris, and we will enjoy sharing your compliments with them. It was a pleasure having you at Miami Marriott Biscayne Bay, and the next time you're visiting, stop by Catch Grill and Bar and try the Citrus Scallops - one of our staff's favorites! Stacey Baytops Resident Manager
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miafel asked a question Mar 2021
Malaysia29 contributions8 helpful votes
dyan66 asked a question Jan 2021
Cleveland, Ohio18 contributions4 helpful votes
Answer from Angela R
Feb 2021 |
There is a Publix in walking distance!
Cherie M asked a question Sep 2020
4 contributions1 helpful vote
Answer from Marti G
Sep 2020 |
We were there in March 2020. My only complaint was that the air conditioning was freezing; we could not turn on the heat. We asked for an extra blanket for our king bed; they brought a twin thin blanket. On a positive note, I left some intimate items in the room when we left the hotel to go on a cruise. Ten days later I called the hotel; the items were in their lost and found; the items were returned to me UPS express to my home in Virginia. The hotel furnishings were not new but not run down either. I would stay there again. There is an Italian restaurant attached to the hotel by a walkway; if you like Italian food, do go there - it was excellent.
SuZQ234 asked a question Feb 2020
Broomfield, Colorado267 contributions60 helpful votes
Answer from CruiseGirl2
Feb 2020 |
Yes there are. There is a great Italian restaurant around the corner
Jeff C asked a question Feb 2020
Answer from robcurtross
Feb 2020 |
Not in early December when we were there. Very quiet.
123456…33
Viktor S wrote a tip May 2021
1 contribution
"Do not expect good service or someone to answer phone"Read full review
APrettyLittlePark wrote a tip Apr 2021
Suffolk, Virginia250 contributions99 helpful votes
"Bay view 22nd floor was great for watching boats and the bridges open"Read full review
EBH wrote a tip Feb 2021
1 contribution1 helpful vote
"High floor view was amazing. We were on the 27th floor with partial view of bay and balcony that was amazing!"Read full review
123456…20
PRICE RANGE
€129 - €406 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
miami marriott biscayne bay hotel miami, marriott miami
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
781
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Claim Your Listing Frequently Asked Questions about Miami Marriott Biscayne Bay
Which popular attractions are close to Miami Marriott Biscayne Bay?
Nearby attractions include Margaret Pace Park (0.2 km), Trinity Episcopal Cathedral (0.09 km), and Venetian Causeway (0.4 km).
What are some of the property amenities at Miami Marriott Biscayne Bay?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Miami Marriott Biscayne Bay?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Miami Marriott Biscayne Bay?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Miami Marriott Biscayne Bay?
Yes, paid private parking on-site, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Miami Marriott Biscayne Bay?
Conveniently located restaurants include Primo's Italian Restaurant & Lounge, Pizza Pazza, and Publix.
Are there opportunities to exercise at Miami Marriott Biscayne Bay?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Miami Marriott Biscayne Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Miami Marriott Biscayne Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Miami Marriott Biscayne Bay?
The staff speaks multiple languages, including English and Spanish.