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Miami Marriott Biscayne Bay

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#15 of 124 Hotels in Miami
Certificate of Excellence
GreenLeadersSilver level
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Miami Marriott Biscayne Bay
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2,650 Reviews from our TripAdvisor Community

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There are newer reviews for Miami Marriott Biscayne Bay
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Showing 2,152: English reviews
New York City, New York
Reviewed 23 September 2015 via mobile

They immediately placed me in my room when I arrived an hour early. Did not check out the amenities, but likes knowing they have a laundry room in the building. Did not visit the pool or gym either. They provide a $12 all day shuttle to south beach. The bed was comfortable. I'd visit again. Only problem was I was...

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Helpful?
1Thank isletripper
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear islet ripper. We are glad you found our hotel to be clean and easy to access the Miami area. We are happy you found your room and beds very comfortable. We have taken note of your taxi cab issues and will work with our front desk and valet service to see how we can better serve our guests and...

Mount Pleasant, South Carolina
Reviewed 23 September 2015

This is hotel has great views but of the Marriotts in Miami, it is not my favorite. The bathrooms are extremely small, there is only one restaurant and the bar can get extremely loud there- hard to meet a client for a drink without shouting over everyone else. glad i stayed here, but doubt i will be back.

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Helpful?
Thank SusanG096
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear SusanG096, Thanks for sharing that you liked our nice views from our hotel. It is never our intent to disappoint a guest in anyway and are sorry that our Marriott design did not meet you needs. We appreciate your comments, and do hope at some point you will give us another try.

Singapore, Singapore
Reviewed 23 September 2015

Had a weekend layover and this Marriot was very reasonable. Good gym. Good food and beverage. Pool is a little small and over-chlorinated. Jacuzzi was good. Has very convenient set of shops and restaurants next door. View of harbor was good. The real gem was Raul the bartender at the Catch Grill and Bar. He gave great advice on a...

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Helpful?
Thank Darryl D
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear Darryl D, We are glad your weekend layover at our hotel was a good and very reasonable stay! We are glad you enjoyed our good gym, good food and beverage, good pool, and the Jacuzzi,too! Thanks for highlighting Raul, one of our bartenders at the Catch Grill and Bar, as a real gem! We are glad he gave you...

Reviewed 23 September 2015

I forgot a suit in my room's closet when I checked out of the hotel. I called the hotel and received an Excelent service from Mr. Tony Charles for Safety and Security office. He found my suit and shipped it to me very quickly. During the entire process he kept me informed and updated.

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Helpful?
Thank Luiz M
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear Luiz M, We appreciate that you took the time to share your customer service story with other TripAdvisor members. Thank you for letting us know that our security team took great care of you, especially Tony, when looking and locating a suit that you forgot. We are glad he was a wonderful example of the service and hospitality we...

Orlando
Reviewed 22 September 2015

I was impressed, and in the service industry, few times does that seem to ever happen. I think I tested all aspect of this hotel from valley parking, front desk, bellmen, guards, housekeepers etc. Every person had a smile and treated me like a guest in their home. I was only there a few days but I felt like I...

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Helpful?
Thank Stephen U
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear Stephen U, We are pleased to know that one of our guests also in the service industry, was impressed by our outstanding customer service throughout their stay! Thank you for sharing that from the Valet parking, to the front desk, the bellmen, the security guards, and the housekeepers, every person had a smile and treated you like a guest...

Richmond, Virginia
Reviewed 22 September 2015

We arrived by cab to the property and were greeted with much grace and warmth from the entire staff. Although we arrived well before check in time, we were accommodated with a room and all amenities of the room, hotel and surrounding area were thoroughly explained. The room was clean, sheets white and crisp, and the balcony gave great views...

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Helpful?
Thank lnfarrar1
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear infarrar1, Thank you for sharing the you were greeted with much grace and warmth from the entire staff when you arrived, and that you were pleased with your comfortable and spacious room, including your great balcony views. We are glad you enjoyed venturing out to tour the city using the free trolley just across the street and that it...

Spotsylvania, Virginia
Reviewed 21 September 2015

We stayed here the night before our cruise. It is a perfect location. It is within walking distance of restaurants and the trolly/bus stops are only a block away. The front desk staff were a joy to work with. They were knowledgeable and very eager to help you in any way. The place is very clean. Our room was comfortable...

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Helpful?
1Thank LMM2015
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear LMM2015, We are happy to know you felt we were the perfect location to stay at before boarding your cruise ship! Thank you for sharing that the front desk staff were a joy to work with, very knowledgeable, and very eager to help you in any way. We are glad your room was comfortable and quiet, and that you...

Gaithersburg, Maryland
Reviewed 20 September 2015 via mobile

The hotel staff was outstanding and very helpful. They made my stay a very pleasant experience. The only complaint I had was the food was not that great in my opinion but then again I would say that about most hotels. The location was a little difficult for Uber to find.

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Helpful?
Thank Jascy
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear Jascy, We are happy to hear that you had an outstanding experience with us and that you found our staff very helpful. We work hard to ensure guests have a very welcoming and accommodating experience and we are glad to know we succeeded during your stay.

Essex, United Kingdom
Reviewed 19 September 2015

My husband I went here for 30th wedding anniversary and thoroughly enjoyed ourselves The staff were very helpful and always answered any questions in full The big bus tour left from the church next door to the hotel and as a great way to see the city The room had a view over the bay and was spectacular The bed...

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Helpful?
Thank Christina Y
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear Christina Y, We hope you had a fabulous 30th anniversary here with us in Miami! Thank you for choosing our hotel to celebrate this special occasion. It makes us very happy to hear that everything went smoothly on your trip and that you enjoyed yourselves very much. We hope to welcome you back for another celebration!

Grapevine, Texas
Reviewed 19 September 2015 via mobile

Great location for cruising out of the Miami port. Ask for the cruising package which includes breakfast and transportation to the ship. Ask for a room up high with view. Everyone was very friendly and helpful. Great beds very important.. Went to dinner down at Bayside Market place that had lots of choices. The cab was only $10 but there...

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Helpful?
Thank Ann I
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear Ann I, We are so happy to hear that your stay at our hotel was a great choice before your cruise! With our exceptional location and amazing views of ships entering the harbor, it is a perfect way to start your vacation off on the right note. Thank you for taking the time to provide us with this feedback.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Catch Grill & Bar
Catch Grill & Bar
Cuisines: American, Bar, Seafood, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Miami Marriott Biscayne Bay

Address: 1633 North Bayshore Drive, Miami, FL 33132-1215
Region: United States > Florida > Miami > Downtown
Price Range: RM702 - RM1,889 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Miami Marriott Biscayne Bay 4*
Number of rooms: 580
Reservation Options:
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Also Known As:
Miami Marriott Biscayne Bay Hotel Miami
Marriott Miami
Hotel Style:
#7 Green Hotel in Miami
#8 Family Hotel in Miami
#9 Luxury Hotel in Miami
#18 Romantic Hotel in Miami
#18 Business Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from Miami Marriott Biscayne Bay staff and other travellers.
63 questions
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Questions? Get answers from Miami Marriott Biscayne Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A Bayview junior suite has great views.”
 of 5 bubbles jenniferw184, 7 Dec 2016 | Read review
“Get a view of the Bay if possible.”
 of 5 bubbles EdM559, 7 Dec 2016 | Read review
“The view from room #2208 was beautiful!”
 of 5 bubbles maim316, 5 Dec 2016 | Read review
“Great location, .close to South Beach night life”
 of 5 bubbles DrStrat, 28 Nov 2016 | Read review
“Higher floors offer better views of the Bay.”
 of 5 bubbles LovingLife39, 27 Nov 2016 | Read review
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