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Doubletree by Hilton Grand Hotel Biscayne Bay

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Doubletree by Hilton Grand Hotel Biscayne Bay
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1,763 Reviews from our TripAdvisor Community

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Showing 1,464: English reviews
Coral Springs, Florida
2 reviews
Reviewed yesterday NEW

This hotel is great and super close to Bayside and The AAA. The staff is super welcoming and friendly. Special Thanks to Miguel Gutierrez he was amazing and make us feel important for the Hilton Family. We will definitely be back A++

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sonia R
Stonington,CT
Level Contributor
98 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed yesterday NEW via mobile

Got a three bedroom suite/condo with a kitchen and washing machine. Quiet comfortable. Just what we wanted. A little worn around the edges but economically priced. Good location for us near a sailing regatta. Also near the cruise ships departing. Two minutes to the MacArthur causeway to Miami Beach.

Helpful?
Thank Connecticut-MD
Vancouver, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Internet was horrible and only some rooms have Ethernet. Gym not open 24 hrs!! And is getting old and dirty. Needs to be updated. A/c not always working but staff very helpful and we're great with sharing the cookies whenever I asked. Someone smoking on my floor and the big gap u set the doors didn't keep smoke, or noise... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jimhoffman99
Dayton, Ohio
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 5 days ago NEW

I stayed here over the Thanksgiving holiday and would recommend it. The rooms were nice and the view of the bay was beautiful. Maid service was good and onsite restaurants were very good and not too expensive.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank liza m
glasgow
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

Have just had dinner at the restaurant at this hotel. Food was ok but the service was not. The waiter was sullen and as soon as our entree plates were removed, out came the bill. No, would you like dessert or coffee just basically here is your bill you are done. How rude! Won't be back.

Helpful?
Thank sunlover21
Calvin P, On behalf of the hotel staff at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More 

Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

The place should not call itself a Hilton anything. The staff was rude. We got insulted on check in. There is construction going on and the smells are awful. Also, get ready for mysterious and completely unexpected "deposits" over the reservation price. Beds were tiny, no room for 2 adults. This was completely unnecessary in the large room which could... More 

Helpful?
Thank Valerie H
Calvin P, On behalf of the hotel staff at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience... More 

Tulsa, Oklahoma
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

We stayed at this hotel due to its close location to the cruise ship terminal. We booked a room with a balcony facing the bay. The rooms at this location are standard rooms that could use some updating. This hotel is part condos and part hotel rooms. On the lower lever there are some shops and restaurants. I didn't find... More 

Helpful?
Thank mlogsdon7
Lantana, United States
1 review
Reviewed 1 week ago

quick visit with no reservations. good hotel. firm matress - prefer softer. good location relative to business needs. convenient connection to small mall and connecting to neighboring hotel where colleges were staying.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank davidmJ7207QM
Seattle, Washington
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The Doubletree was in a great location, close to Wynwood where I was attending meetings. Quiet location. Had wonderful Italian food at Primo's Restaurant which is in the hotel. I would recommend both for a Miami experience.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 206Karen70
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

This was one of the worst experiences ever for a stay at a hotel. From the moment we pulled up, the bell hops saw us struggling to get suitcases out of the taxi. They did not offer to help, let alone even say hello. Then we were greeted with a very unfriendly front desk host. Then we find out that... More 

Helpful?
1 Thank Adam D
Calvin P, On behalf of the hotel staff at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Doubletree by Hilton Grand Hotel Biscayne Bay

Address: 1717 North Bayshore Drive, Miami, FL 33132-1180
Region: United States > Florida > Miami > Downtown
Price Range: RM774 - RM1,743 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Grand Hotel Biscayne Bay 3.5*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Orbitz, Booking.com, Priceline, Expedia and Travelocity so you can book your Doubletree by Hilton Grand Hotel Biscayne Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay
Hotel Style:
#35 Family Hotel in Miami
#37 Business Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Grand Hotel Biscayne Bay staff and other travellers.
42 questions
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Roswell, Georgia
over a year ago

See all questions (42)

Questions? Get answers from Doubletree by Hilton Grand Hotel Biscayne Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor with bay vire”
 of 5 bubbles mlogsdon7, 24 Nov 2016 | Read review
“Ask for view of the Biscayne Bay.”
 of 5 bubbles 171bonniew, 20 Nov 2016 | Read review
“Why not take a Bay view”
 of 5 bubbles m2mann, 3 Nov 2016 | Read review
“Direct bay front is a bit more $ but it is definitely the way to go!”
 of 5 bubbles HappyEmptynesting, 2 Nov 2016 | Read review
“Well serviced by Uber cabs that are always nearby”
 of 5 bubbles 255ianw, 27 Oct 2016 | Read review
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