We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsfront deskclose to the airportcatch of the dayfree shuttleshuttle servicecar rentaldolphin mallan overnight staycontinental breakfasthotel shuttlecruise portsouth beachjorgeprietolobbyairlinemia
The room was clean, had a balcony and the bathroom was functional. Maybe I'm easy to please but I believe people expect too much these days. A+ for courteous check-in. Wish I could recall the gentleman's name, but he was by far the most professional...More
Bit dated but very clean
Staff were great!!
Lovely pool area and lobby bar with a varied menu
We took the shuttle to the cruise port- worked great!
If u take the hotel shuttle from the airport- be on your toes!!!- you have to flag...More
What a nice experience with you guys everything was nice well clean cleaning service excelente receptionist “Jorge” fantastic person very friendly, makes you feel like you knew him for years, for now one my hotel in Miami. Thank you guys
the area around the hotel doesn't look great BUT what a surprise inside...Reception Desk ...Jorge was polite, friendly, knowledgeable, helpful..the room was clean, the bed comfortable, the breakfast was excellent and they even had hot milk!!!! The hotel was very clean and well managed.....My only...More
Kind of hotel that you are only heard if you tip people. Basic things such as being treated with politeness doesn't happen here without money. Poorest service ever.
The location is okay (although there are no restaurants near) and the shuttle to the airport is...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from JoseMiguelBPool, Manager at Regency Hotel MiamiResponded 1 week ago
Thank you for taking the opportunity to share your experience with us. It really caught the team off guard with your overall experience with the service. Please rest ensure this wasn't taken lightly but addressed with every team member on property. We always strive to...More
Response from JoseMiguelBPool | Property representative |
Yes, you are more than welcome to leave the vehicle with us! there is a charge $8.00 per day for the car being during the cruise. We are currently have a promotion under the name "cruise" that includes the parking... More
Yes, you are more than welcome to leave the vehicle with us! there is a charge $8.00 per day for the car being during the cruise. We are currently have a promotion under the name "cruise" that includes the parking! call us today at 305-441-1600 for further information.