DoubleTree by Hilton Hotel Miami Airport & Convention Center

DoubleTree by Hilton Hotel Miami Airport & Convention Center

Pool Area
Traveller (701)
Panorama at the DoubleTree by Hilton & Miami Airport Convention Center
360
Panoramas (12)
Junior Suites feature a living area
Room & Suite (272)

View prices for your travel dates

RM 576
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

3.5
#76 of 139 hotels in Miami
3.9 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.6 of 5 bubbles
Value
Stay at DoubleTree by Hilton Miami Airport Convention Center to take care of business or pleasure and enjoy this advantageous location situated in the heart of the Greater Miami Area. This Miami, Florida hotel adjoins the Miami Airport Convention Center (MACC) & Shopping Mall of the Miami International Merchandise Mart. Easy access to Miami International Airport (MIA), just 10 - 12 minutes / 3 miles from the terminal. Adjacent to the Waterford Blue Lagoon Business District, and only minutes to the downtown attractions, Wynwood Art District, Coconut Grove shopping, Port of Miami (Cruise Capital of the World), Everglades, as well as Miami's Internationally famous South Beach, with its Art Deco Panache & Sizzling South Florida Night life. Relish a warm chocolate chip cookie and an even warmer welcome from our helpful and friendly staff. Expect amenities that will make your stay comfortable & convenient, including 334 oversized guest rooms, 17 of which are suites.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Hilton Honors Discount Offer

Location

711 N.W. 72nd Avenue, Miami, FL 33126
2,907Reviews64Q+A100Room tips
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  • 313
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Detailed Reviews
Joanne wrote a review Apr 2023
Lake Mary, Florida2,045 contributions268 helpful votes
Hotel's Favourite
4.0 of 5 bubbles
There is a free shuttle from the airport - easy to find and about a 10 minute drive. The check-in was easy and they offered a free cookie. Room was good size, tv had lots of channels. I went to breakfast as soon as it opened and it was mostly just hot food - good. But there was not yogurt or fruit. There were just some white bread, no bagels or anything. I don't know if they would put that out later. It seems like it was mostly cruise ship crew at that time. The servers and staff were efficient and friendly.
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Date of stay: April 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Scott H wrote a review Jul 2021
Cottage Grove, Minnesota40 contributions15 helpful votes
3.0 of 5 bubbles
We stayed here the night before our cruse, and there are some good and bad things about the hotel.

The airport shuttle was quick to pick us up and get us to the hotel. The hotel is near a small gas station but no other restaurants or bars so if you don't have a car you are very limited as to food/drink offerings unless you want to take an Uber/Lyft/Taxi or have food delivered in.

The room itself was ok, but older. Limited areas to plug things in (Chargers/Laptop), all had to be plugged into lights - no direct wall outlets. Windows were VERY dirty - Hard to see out of them. Room really never got cool, however my friend's room nextdoor got very cool. Hallway smelled musty, but I didn't smell it in the room.

Hilton no longer gives out free breakfast to Diamond/Gold members, and the Executive lounge is still closed for COVID - , however does give a 12 dollar credit for Gold/Diamond that can be used anytime of the day in restaurant. Since we had no vehicle, we ate dinner at the restaurant, the food was good but the service was SLOW. 3 tables were filled, and it still took 45 minutes to get our food (which was good for the price). We also ate breakfast on site, and service was much faster.

The pool area was nice, pool was a great temperature as was the Jacuzzi.

It is a nice one night stopover before a flight or cruise, however certainly not a destination hotel, and could use some maintenance on the AC and the musty hallway smell and window washing!
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Date of stay: July 2021
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Naomy Gonzalez, Guest Services / Front Office at DoubleTree by Hilton Hotel Miami Airport & Convention Center
Responded 17 Jul 2021
Thank you for selecting our hotel for your one night stay before your cruise! Despite our mishaps I may assure you our management team is reviewing your comments in efforts to making your next stay perfect!
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jarrad r wrote a review Feb 2022
Atlanta, Georgia2 contributions
3.0 of 5 bubbles
I am Diamond w Hilton, so I love this brand. Somewhat disappointed w this property for the following reasons. First: I called ahead of time and was told there was a buffet breakfast (which I normally love). When we arrived we found out the buffet was only on the weekends. Instead, there were breakfast vouchers for the weekdays and we were really limited in ordering off the menu (though the wait staff was very accommodating in giving us a tiny bit of "extras," like hash browns on the side of our eggs when technically this was not allowable using the voucher). Also, the Diamonds got $15 per person per day for use on food, which me to #2: the $30 per day was in no way sufficient to eat given the pricing. The average entre was over $25. With the tax and 18% tip automatically included for each item, $30 left us short every day, noting that I had planned on using my $15 and my wife's $15 to feed HER only and I was going to eat tuna from the grocery. THIRD: the executive level was closed and has been since the pandemic. This sucks for obvious reasons. Other properties have found a way to reopen this perk. FOURTH: maybe this is a nit-pick item but it irked me that the dinner menu says entrees come with either rice or mashed potato. I ordered the snapper, asked for it w potatoes and was told that it only came with rice. To make matters worse, the manager argued with me when I asked for the "exception" after being told that I could not be accommodated. The statement was that "only certain entrees can come w potatoes, but my wife was dealing w a surgery and was unable to do rice altogether. In the end, I was accommodated at no extra charge but I had to fight a bit harder than I would have liked for an item clearly marked on the menu. FIFTH: the hotel is a bit older. It's fine for me but I'm comparing it to some other Doubetrees I recently stayed at and there was a noticeable difference. We were given an "upgraded" room but it was not too fancy and the upgrade was apparently in the size of the space and the pullout (which was well needed bc of my wife's surgery; she needed the entire bed). Now the good: the customer service was decent and they tried their best even though they were always dealing w a ton of people. Also: the eggs benedict with salmon (on the breakfast menu) was terrific; it made the lack of buffet more able to stomach. No pun intended. Overall: I'm still a fan of the brand, but there are some things I wish I would have known.
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Date of stay: February 2022
3.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: 5th floor was NOT quiet but there's no way to predict who stays where, I reckon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shy wrote a review Apr 2021
Miami, Florida2 contributions
1.0 of 5 bubbles
Extremely dissatisfied. First of the Room AC was not working properly, TV, light fixtures, & alarm clock was unplugged. We couldn’t connect the tv due to the cord being behind the big tv stand. Room was never cleaned by housekeeping, requested clean linen towels and never received them. Bathroom rooftop was falling (pictures to prove) no toilet tissue. I can go on and on. Really disappointed, I’ve stayed at this location plenty of times in the past for karate tournaments and had never experienced something like this. Wish there was an option that would allow to upload photos
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Review collected in partnership with DoubleTree by Hilton
Date of stay: April 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanesha S wrote a review Jun 2020
Atl,Ga2 contributions2 helpful votes
1.0 of 5 bubbles
Any female or male that is having cosmetic surgery or any surgery ... even having a menstrual cycle could get u taxed $125 dollars please be aware please bring your own bedding and towel this hotel is not accommodating and will charge u up $400 for sheets and towels if any blood gets on them. I wasn't able to continue my stay I had surgery yesterday and had to check out because the damages cost more than the stay and I don't even want to sleep on the bed I'm very hurt and disappointed and in a lot of pain and now instead of resting I have to find another hotel I've always been treated with the upmost respect in doubletree this location took me by surprise I even brought doggy pads to minimize the bleeding .. but if your having surgery please save your money or come prepared to sleep in the floor or the couch instead of that bed ! I had already Alerted the lady at the front desk and she saw me when I came in from surgery and she didn't even think to mention that there would be a 400 dollar charge ! This was so insensitive and I'm one day post op looking for another place to stay and I can barely walk
I don't want this to happen to anyone else!
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FreddyGonz711, Manager at DoubleTree by Hilton Hotel Miami Airport & Convention Center
Responded 13 Jun 2020
Thank you for taking the time to leave a review on your recent experience. We would like to apologize for the service experience that may have led you to believe that we do not care for our guests. We make it our #1 priority to exceed our guests expectations. I can imagine the frustration during your post surgery to have to deal with this inconvenience. Doubletree takes their disinfecting precautions serious, and unfortunately on this case, the times involved would not be available to use. Which led to a fee. However, we made the necessary adjustments on your bill and on the process to assure this does not occur again with our guests. We are sincerely apologetic for inconvenience this may have caused. Again, thank you and I hope you can give us an opportunity to make it right.
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Storm0514 wrote a review Aug 2021
Florida8 contributions4 helpful votes
+1
1.0 of 5 bubbles
I rented a suite room 204, to my surprise when I entered the room the floor looked it was not vacuum, the room was dusty and the bed sheets were dusty as well. The furniture were all damaged and had scuffs all over. But to make matters worse, one of the beds had blood stains. When I called the front desk I was told that they didn’t have another room like this one. I just asked them to come clean the room and remove this mattress and bring another one that was clean. They simply say NO WE CAN’T WE DON’T HAVE ANY OTHER MATTRESS. I asked the manager if he could move us to another room and he say that because their is 5 of you in one room you would have to pay for an additional room. This escalated to a verbal argument and I just simply took my family and left this location. I will never stay here in my life and I will talk this place down every chance I have.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Naomy Gonzalez, Guest Services / Front Office at DoubleTree by Hilton Hotel Miami Airport & Convention Center
Responded 14 Aug 2021
Thank you for submitting your recent experience with us. Please know the cleanliness and satisfaction of our guest is our priority. We are sorry we did not exceed your expectations in this case. Though we tried to assist you, your actions were not necessary. Regardless, all feedback is highly important to us and look forward to improve our services for your future visit should you ever reconsider.
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Vivian C wrote a review May 2022
9 contributions1 helpful vote
+1
5.0 of 5 bubbles
Stayed 3 nights recently to attend a convention. Downloaded the app and was able to choose my own room and access it via digital key without ever going to the front desk. Was able to also use their very nice, decent sized gym every day as well using the same digital key. It was rainy so I could not use the outdoor pool but it looked nice enough. They even had an indoor half basketball court, but that isn’t my thing.

My room faced a rooftop and the Miami Airport in the distance where I could see planes takeoff and land, but the distant rumble was quite low and did not interfere with sleep. The a/c worked great! The tv had 64 channels, including several hbo channels, food network, hallmark and all the usual lineups. The room was clean and housekeeping did come every day even though the app said they don’t unless upon request, but that worked fine for me. I did call down for a replacement coffee maker (the one I had was spewing hot water indiscriminately) and it was already replaced by the time I returned to my room 2 hours later. The hotel also followed up with me to see if everything was ok.

There were two other conventions going on, so I skipped the busy bar and buffet restaurant, preferring to pick up fresh salads st the grab and go next to the restaurant. I also downloaded the Miami Grill app, as that restaurant was adjacent to the hotel at the entrance to the indoor mini mall. I was able to place my dinner order for pickup at my convenience and my order was always hot and ready when I was. Also, be sure to check out Helena Chocolatier in the indoor mall as you walk through to the convention center. Their Peruvian chocolates are delicious! My favorite was the orange chocoteja.

The airport shuttle came within ten minutes of my call to the hotel/arrival at the hotel bus pick up area, and for my outbound trip, was waiting in front of the hotel ten minutes before the shuttle scheduled departure (its on a half hour loop to the airport - you just go downstairs just before the hour or half hour to catch a ride.)

Pricing was reasonable throughout. Considering how depressed the convention business has been the past two years, I was pleasantly surprised st how smooth my stay was.

But next time, I want my cookie!
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irving P wrote a review May 2021
1 contribution
1.0 of 5 bubbles
I stay at this hotel every month, even during COVID-19, when I am in town on business so I was very surprised when I stopped by the front desk this morning and was told that because I checked in using the Hilton Honors app (did I mention I am a Diamond member), I didn't request room service so they couldn't schedule it until the next day. I was very surprised because there has never been a problem in the past and there is not place in the app for one to submit a request for service.

Now in the past they used to send me text messages asking if everything was ok and if there was anything I needed, that has stopped also. I can only imagine that this hotel is under new management.

Another thing is they have started to charge a 15% gratuity to all checks (ie., compulsory) and they don't disclose that either.

I generally like this hotel but I have seen over the last few months that service has been slipping. Last night in the bar area I had dinner and the placemat had crumbs on it.

I do have to say Sebastian was awesome with getting my room assignment but again, housekeeping screwed that up. When I went to take a shower this morning there was no shower curtain to close so there was water all over the floor creating a dangerous area to get ready for work in the morning.

Just very disappointing.
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Date of stay: May 2021
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Naomy Gonzalez, Guest Services / Front Office at DoubleTree by Hilton Hotel Miami Airport & Convention Center
Responded 25 May 2021
Mr. Plumming as a frequent business traveler to our hotel your feedback is highly important to us. I would like to apologize for the changes that have happened all so quickly. Please know our team always finds ways to improve our overall services and wish to improve for your next stay with us. As you know Sebastian or myself would be more than happy to assist you with anything you may need.
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E B wrote a review Jul 2021
1 contribution2 helpful votes
1.0 of 5 bubbles
Customer Service was horrible and very unprofessional. Rooms were canceled because I did not respond to their text (never received a phone call). Rooms were filthy, bathtub looked as if someone showered and left reside and particles in the shower. The toilet had dried urine stains, as if someone urinated on the toilet and did not wipe it down afterwards. There were no bath towels available because "Other guests had not turned them in", so I had to use personal towels. In addition, the sofa couch was a pull out chair and there was no linen for that either. There were half-empty water bottles that apparently someone had prior to our arrival. The window seals were dirty and dusty and the curtains were old, dirty and outdated. There was no refrigerator or microwave in the rooms. The only accessible microwave was at the front desk, where you check in at. All this information was given to the manager on duty, who acted as if he did not care and did absolutely NOTHING!!! A horrible experience and I would never return to this hotel!!!!!
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Date of stay: June 2021
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Room Tip: Choose a different hotel!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Naomy Gonzalez, Guest Services / Front Office at DoubleTree by Hilton Hotel Miami Airport & Convention Center
Responded 10 Jul 2021
Thank you for taking the time to share your experience with us. I am so sorry to hear of the cleanliness issues you had during your stay with us. I can assure you this is not the impression we like to leave with our guest. On a positive note, you feedback will always allow us to improve our overall services. We hope you do not lose faith in our hotel and look forward to servicing you soon.
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Bob H wrote a review Jan 2020
Vancouver, Canada18 contributions4 helpful votes
5.0 of 5 bubbles
We were here one night pre-cruise. Room 1123 on the Executive floor was large, very clean with comfortable beds. The hotel seemed to check all the boxes for 4 Star status except perhaps the room decor and bathroom fixtures are a bit dated. This did not bother us and was more than offset by excellent service and value throughout.
The highlight for us was the food in the Tapas and Burgers Bar (Ceviche and Mahi Tacos highly recommended) and the buffet breakfast in Impressions Restaurant. The latter was impressive for a chain hotel and, as captioned, comparable to what one would find in a 5 Star hotel. It had a complete array of breakfast items (including smoked salmon) and a made-to-order station. Table service was excellent. We wish to single out Food and Beverage Supervisor Hortensia Armand for praise in the professional way she handled a mix up on our part. It was and is much appreciated.
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Date of stay: January 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NaomyGonzalez, Front Office Manager at DoubleTree by Hilton Hotel Miami Airport & Convention Center
Responded 20 Jan 2020
Thank you so much for taking the time to share your experience with us! We are delighted to see we were able to accommodate you with an early check in. We strive to provide excellent service for special guest like you. Hortensia is an excellent asset to our team and she strives to go above and beyond for our guest. Our entire staff would ove to welcome you back in the not so distant future!
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suzanna wrote a tip 9 May
Surbiton, United Kingdom4 contributions1 helpful vote
1.0 of 5 bubbles
"Awful service, dirty and out of date decor"
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regan Crowder wrote a tip Mar 2024
Ketchikan, Alaska3 contributions2 helpful votes
3.0 of 5 bubbles
"Do not rely on their shuttle"
Read full review
Nelson C wrote a tip Mar 2024
1 contribution2 helpful votes
1.0 of 5 bubbles
"Avoid going at all if you can help it."
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M C wrote a tip Mar 2024
Orlando, Florida5 contributions
5.0 of 5 bubbles
"All other areas were great except valet was slow. The staff seemed to like the new GM as we overheard the comments. "
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Sean201503 wrote a tip Mar 2024
Macau, China20 contributions29 helpful votes
1.0 of 5 bubbles
"Tell the server at any restaurant in DoubleTrethat you do NOT want the hotel to determine whether or not you wish to tip and in what amount."
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Not the right property for you?
There are more places to choose from in the Miami area.
PRICE RANGE
RM 652 - RM 967 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton & miami airport hotel miami, doubletree by hilton and miami airport convention center, doubletree miami mart airport hotel, miami mart, sheraton mart hotel, sheraton miami
FORMERLY KNOWN AS
Miami Mart Airport Hotel
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
334
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DOUBLETREE BY HILTON HOTEL MIAMI AIRPORT & CONVENTION CENTER (R̶M̶ ̶6̶5̶9̶) RM 592: UPDATED 2024 Reviews, Price Comparison and 1,044 Photos (FL) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Hotel Miami Airport & Convention Center
Which popular attractions are close to DoubleTree by Hilton Hotel Miami Airport & Convention Center?
Nearby attractions include Robert King High Park (0.9 km) and Flagami Park (0.9 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Miami Airport & Convention Center?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Hotel Miami Airport & Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Miami Airport & Convention Center?
Yes, valet parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Miami Airport & Convention Center?
Conveniently located restaurants include Caribe Cafe Restaurant, Doubleshot Tapas and Burger Bar, and Palomilla Grill.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Miami Airport & Convention Center?
Yes, guests have access to a pool and a fitness centre during their stay.
Does DoubleTree by Hilton Hotel Miami Airport & Convention Center have an airport shuttle?
Yes, DoubleTree by Hilton Hotel Miami Airport & Convention Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does DoubleTree by Hilton Hotel Miami Airport & Convention Center have airport transportation?
Yes, DoubleTree by Hilton Hotel Miami Airport & Convention Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel Miami Airport & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel Miami Airport & Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel Miami Airport & Convention Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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