5800 Blue Lagoon Drive, Miami, FL 33126-2016
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About
#52 of 227 hotels in Miami
Location
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Value
Travellers' Choice
GreenLeaders Gold level
Only minutes from Miami International Airport, stands, the cosmopolitan and stylish Pullman Miami Airport. From the beaches to the Everglades, Pullman Miami Airport is centrally located to everything that Miami has to offer. Easy access to Downtown Miami, Coral Gables, and Doral make our Blue Lagoon location the perfect choice. The business epicenter and the vibrant city sights are all at your fingertips. Art, Design and Connectivity are at the heart of the vibrant Pullman Miami Airport. Guests will experience the essence of contemporary style and design. Pullman Miami Airport conforms to the modern lifestyle and caters to the spirit of today's cosmopolitan business and leisure travelers.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Free airport transportation
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Soundproof rooms
Interconnected rooms available
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Great View
Languages Spoken
English, French, Spanish
Location
56Somewhat walkable
Grade: 56 out of 100
23Restaurantswithin 1 km
1Attractionwithin 1 km
5800 Blue Lagoon Drive, Miami, FL 33126-2016
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4942Reviews174Q+A100Room tips
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Find another hotel. We stayed for one night because our flight into Miami landed very late at night. The room was very dirty, not vacuumed and hair on the ceiling in the bathroom. If we had not arrived very late with a small child we would have left.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 2 weeks ago
Thank you for sharing your comments with us. We strive to provide our guests with clean accommodations on all occasions, and we are sorry to hear that you experienced otherwise. We will notify our housekeeping team as we work to uphold our standards. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
The hotel is conveniently located near the airport. Shuttle service is good. Pool outside and amenities are a 10 min walk from the hotel. No wonder the airline staff stay here as well. Breakfast was not included so it could add to your cost. Overall a good place to stay
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 11 Jan 2022
Dear Srinivas, It was such a pleasure to welcome you to Pullman Miami Airport Hotel! We're delighted that you appreciated our convenient location and awesome amenities, and we trust you had a phenomenal time exploring all the area has to offer. Thank you for your kind words, and please come back to see us again. Yours in hospitality, Dan McDermott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been to the Pullman many times and really enjoy the proximity to the airport. The overall hotel is very nice. Pool is good BUT the furniture outside is old and in real need of replacement. Security is NOT good at all! The pool gate is not locked and we noticed MANY people coming in that were not staying there with their plastic bags with a change of clothes. This has been going on for some time and makes us vey uncomfortable. Must be addressed by management. The rooms are fine BUT are in real need of bathroom updates and NEW matresses...very uncomfortable. Bar staff very nice and food is good.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Menu is limited but food is very good. Very nice desk staff.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 25 Oct 2023
We are so pleased to have been able to welcome you back to Pullman Miami Airport Hotel! Familiar faces are our favorite, and we appreciate your loyalty. Thank you for your kind words about our hospitable team and delicious offerings and for mentioning our excellent proximity to the airport. Your feedback regarding our accommodations and the pool area will be shared with our team for further consideration and to ensure any opportunity for improvement is seized. Take care, and know we are thrilled to welcome you back anytime your plans bring you this way.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When in Miami, I always select this hotel. Due to the beautiful pool area, and the stunning lake views, the hotel has a relaxing, resort feel. The rooms are extremely spacious and comfortable with all possible amenities provided. The food at the downstairs bar is very good, and the buffet breakfast has great food choices. The hotel staff are efficient friendly and welcoming. The highlight of each stay for me is meeting the lovely Mr. Michel who has loyally worked as a server in the breakfast area for a number of years. He seems to remember every guest who has ever spent time at the hotel! He has a genuine, friendly manner and has an amazing smile whilst greeting diners. He really is the face of Pullman Hotel Miami Airport.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Great shopping centre 5 min walk away with fantastic Burlington store.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 17 Oct 2023
Dear Pearl, Thank you so much for choosing to stay with us at Pullman Miami Airport Hotel. We're absolutely delighted to be your go-to destination in the area! Impressing every guest with our exceptional service and comfortable accommodations are always top priorities for us, so we're thrilled our commitment to both continues to shine through during your visit. We'll be sure to pass your compliments along to Mr. Michel. It's also great to read you're always able to take full advantage of our plentiful amenities and delicious meals. The pleasure was all ours, and we can't wait to welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I want to take time and write a positive review for Michel Fed at the restaurant Tavolo. I came here on business trip from my company and he provided excellent customer service and went the extra mile help answer my questions regarding the menu in detail and questions about the Miami airport amenities in surrounding areas. Many people around me were so happy with his service as I seen many compliment him in his hard work. He multi-task and was very pleasant and made my experience so great I will make sure to experience Pullman hotel for my own personal visit. Many people may not take the time to write a positive review but I believe in making sure great employees get rewarded. I hope this review gets corporate attention and I would hope to see Michel Fed receive an annual increase in salary and perhaps additional vacation time as a bonus he deserves it. Please consider my recommendation. He is a hardworking and nice person and a great representative for Pullman hotel.…
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 13 Oct 2023
Dear Mike, Thank you for your kind words. We're so pleased Michel's excellent service impressed you during your meal, and we look forward to seeing you again soon at Pullman Miami Airport Hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was okay. Lobby is nice and the cafe makes good coffee for purchase. The rooms are in need of a renovation. Old and outdated, bathroom was falling apart and TV did not work. Overall I would not stay here again and feel like I paid too much for my stay. Also $27 a night for parking is a little outrageous.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Breakfast not included, parking is $27 a day. $300 deposit for room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 11 Oct 2023
Dear Bryan, Thank you for leaving a review. We are so glad you chose to stay with us during your time in Miami, and we appreciate your kind words about our lovely lobby and tasty coffee. Our team is always working to offer the best services and facilities to our guests, so we appreciate your feedback on where we can improve. It was a pleasure having you here, and we hope you will have a chance to come back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the hotel on two different occasions during Sept. 2024. Both rooms had worn out mattresses. Whoever owns this property needs to replace these old mattresses with new, high quality ones. This is an old hotel which needs a top to bottom remodel using high end plumbing, The elevator is also tired.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Make sure to test the mattress before accepting the room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 23 Sept 2023
It's unfortunate to hear that our beds failed to meet your expectations. We will be sure to look into all your comments further and make changes where necessary. Thank you, and we hope you will give us another chance soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The ambiance was great! A spectacular view from the restaurant and pool area. Great value for your money. Very nice staff. I only had an issue with the mattress being too soft for my liking. But Sheila, the receptionist, and the manager worked together to correct the issue. Their effort were really appreciated.
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Date of stay: August 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 3 Sept 2023
Dear Wendell, It was a pleasure hosting you while you were in town. We're glad our amazing views added to your experience and that our friendly staff was able to assist with all your needs. Should you be in the area again, please come back to see us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was such a great hotel near the Miami airport with amazing staff and a super nice spacious room! It was the perfect stay and the staff were able to allow us to check in early after we got off our cruise.
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Date of stay: August 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 3 Sept 2023
It is wonderful to know that you had an excellent experience with us. We're delighted we were able to accommodate you early, and we appreciate your kind words about our hospitable team and comfortable accommodations. Thank you for your kind review, and we hope you will allow us the opportunity to welcome you back for another great stay soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stop over in Miami overnight picked up from courtesy bus was great, arrival into hotel no help with bags or doors, the foyer smelled damp mouldy friendly check in and prompt there no 24 hr room service so have to order food from outside Room was ok except i didnt have fresh sheets on the bed Manage to rectify breakfast was your usual basic nothing to rave about clean and tidy freindly service Check out was prompt shuttle bus to airport dropped us off at wrong destination over all very average
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Date of stay: August 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 1 Sept 2023
Thank you for leaving a review. We are so glad you chose to stay with us during your overnight in Miami, though we regret falling short of your expectations on this occasion. Our team is always working to offer the best services and facilities to our guests, so we appreciate your feedback on where we can improve. It was a pleasure having you here, and we hope you will give us another opportunity in the future to change your lasting impression.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$159 - US$270 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel miami hotel miami, miami sofitel, accor miami, sofitel miami airport
FORMERLY KNOWN AS
Sofitel Miami
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
281
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Claim Your ListingPULLMAN MIAMI AIRPORT HOTEL: UPDATED 2023 Reviews, Price Comparison and 2,144 Photos (FL) - Tripadvisor
Frequently Asked Questions about Pullman Miami Airport Hotel
Which popular attractions are close to Pullman Miami Airport Hotel?
Nearby attractions include Blue Lagoon (0.5 km).
What are some of the property amenities at Pullman Miami Airport Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Miami Airport Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pullman Miami Airport Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Miami Airport Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Pullman Miami Airport Hotel?
Conveniently located restaurants include Casa Juan Restaurant, 94th Aero Squadron Restaurant, and Bellacapri Italian Restaurant.
Are there opportunities to exercise at Pullman Miami Airport Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Pullman Miami Airport Hotel have airport transportation?
Yes, Pullman Miami Airport Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Pullman Miami Airport Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pullman Miami Airport Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Miami Airport Hotel?
The staff speaks multiple languages, including English, Spanish, and French.