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PULLMAN Miami Airport hotel

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#39 of 124 Hotels in Miami
GreenLeadersGold level
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PULLMAN Miami Airport hotel
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3,632 Reviews from our TripAdvisor Community

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There are newer reviews for PULLMAN Miami Airport hotel
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Showing 1,952: English reviews
Toronto, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 November 2012

From arrival to departure, I'm not sure there were many things to complain about. I stayed for one night, just stopping over before catching another flight. Free shuttle service from the airport. Smooth check in. Free wifi for the first 24 hours. Unbelievably comfortable beds. Nice furnishings. Beautiful view. Went to LeBar for a glass of wine and got a... More 

Helpful?
1 Thank JennA857
SofitelMiami, General Manager at PULLMAN Miami Airport hotel, responded to this review

We are working very hard to ensure that our guests are completely satisfied. I am delighted to know that you left our hotel with such pleasant memories. Our relationship with our guests is of paramount importance, and our entire team is looking forward to the pleasure of welcoming you back in the near future. Sincerely, Balendra Nagesvaran General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 November 2012

this is a perfect hotel! i am very pleased of all the staff! they are so friendly and they are always ready to help you! also when i said that were on our honeymoon they brought us strawberries in chocolate! mmm....yummy! oh...and also there is a sturbacks cafe inside the hotel!

Helpful?
2 Thank AnastasiaMakri
SofitelMiami, General Manager at PULLMAN Miami Airport hotel, responded to this review

Congratulations on your nuptials! It was truly an honored to host you on your honeymoon, and I am delighted to know that you will keep excellent memories of such a special time in your life. With all our best wishes, Balendra Nagesvaran General Manager More 

Atlanta, Georgia
2 reviews
Reviewed 9 November 2012

I have stayed at the Sofitel Miami three times since July 2012 -with one of those visits for an entire week. I have to congratulate the team at Sofitel for their outstanding service. From the warm and sincere welcome on arrival to the unfailing courtesy and service duing my stay, the Sofitel Miami team continues to impress. There's never a... More 

Helpful?
Thank Catherine S
SofitelMiami, General Manager at PULLMAN Miami Airport hotel, responded to this review

Dear Catherine S: We are truly honored to have such loyal guests as yourself, and it is with great pleasure that I will share your compliments with all of our ambassadors. We strive to be known for the quality of our service. We are comforted to know that we have been able to anticipate your expectations. Thank you for your... More 

Level Contributor
89 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 9 November 2012

The Sofitel Miami is still a very good hotel. It was my third or fourth time at the hotel. It's near the airport, it has a very friendly staff and nice rooms. Maybe it is because I'm a LeClub Accor Platinum member, but everytime I checked in, there's always a bottle of a nice water, some breads and fancy cheese... More 

Helpful?
Thank Bruno C
SofitelMiami, General Manager at PULLMAN Miami Airport hotel, responded to this review

Dear Bruno C: Thank you very much for your membership to our Le Club loyalty Program. We truly value your fidelity to Sofitel and are delighted to know that you enjoyed the cheese amenity, a “French touch” offered to our platinum members. The comfort of our guests is also extremely important to us, and we are looking forward to welcoming... More 

trinidad
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 November 2012

Most hotels try for Excellence, at SOFITEL guests can experience true EXCELLENCE and superior service. Fadil goes above and beyond to ensure all your needs are met. Staff is always warm friendly and smile all the time too. for now on I am only staying here...a 5 star experience indeed...

Helpful?
Thank skyslc
SofitelMiami, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you very much for your compliments. Excellent service is what we strive to be known for, and it is with great pleasure that I will personally recognize Fadil for his dedication to customer service and passion for excellence. He is a true ambassador to the Sofitel Miami. Looking forward to welcoming you back soon, Balendra Nagesvaran General Manager More 

Moscow, Russia
Level Contributor
214 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 7 November 2012

I sped one night in this hotel with my wife during our trip from NYC to mexico. Very nice hotel, close to the airport, clean rooms and nice hotel stuff. The only thing which I didn't like - outside pool, it had some leafs and so on, so I didn't try it it all.

Helpful?
Thank Ivan S
SofitelMiami, General Manager at PULLMAN Miami Airport hotel, responded to this review

Dear Ivan: Thank you very much for staying with us on your way to Mexico. We truly value your patronage and look forward to welcoming you back. We sincerely apologize for the inconvenience you encountered during your stay, and I can assure you that we have already taken all the necessary measures to prevent any future occurrence. We hope you... More 

Guadeloupe
Level Contributor
72 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 6 November 2012

What can we say? After two sleepless nights we just had to leave. Ok, i accept that we arrived at a bad time, with a whole load of flight cancellations due to Sandy and the start of the cruise season, the hotel was very busy and we found ourselves with a corner room overlooking MIA runway (24/7). Some of the... More 

Helpful?
1 Thank Dave Y
SofitelMiami, General Manager at PULLMAN Miami Airport hotel, responded to this review

Dear Dave Y: Thank you so much for sharing your comments. As a property in close proximity to the airport, we are unable to completely avoid the noise. However, as you recommended, rooms on a lower floor and on the South side of the building can be quieter. Please feel free to mention your preference when making your next reservation.... More 

Brasilia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 November 2012

A convenient treatmet by the staff, big rooms, close to the airport, good value, nice view of the Blue Lagoon, silent and quite, shuttle to the airport, near Dolphin Outlets, easy access to downtow/southbeach (avoid traffic peak hours).

Helpful?
Thank Cencecegana
SofitelMiami, General Manager at PULLMAN Miami Airport hotel, responded to this review

Dear Cencecegana: We are truly delighted to know that you enjoyed your stay at the Sofitel Miami and the beautiful view on the Lagoon. Our relationship with our guests is utmost important to us, and we look forward to your next visit. Warm regards, Balendra Nagesvaran General Manager More 

Level Contributor
150 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 6 November 2012

It's a very good hotel , but abuses for its proximity to the airport. The food is extremely expensive. The rooms are very good and big, the mattress was very good that was thankful after 12 hours delay at the airport.

Helpful?
Thank MichelMan
SofitelMiami, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you very much for your kind words. We are very pleased to know that you enjoyed the comfort of our soft beds and spacious rooms. We offer a large selection of dining options with different price range at our restaurant "La Riviera", our lounge "Le Bar" and other outlets. Please do not hesitate to stop by our concierge desk... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Riviera
La Riviera
Cuisines: French, Mediterranean, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Only minutes from Miami International Airport, stands, the cosmopolitan and stylish Pullman Miami Airport. From the beaches to the Everglades, Pullman Miami Airport is centrally located to everything that Miami has to offer. Easy access to Downtown Miami, Coral Gables, and Doral make our Blue Lagoon location the perfect choice. The business epicenter and the vibrant city sights are all at your fingertips. Art, Design and Connectivity are at the heart of the vibrant Pullman Miami Airport. Guests will experience the essence of contemporary style and design. Pullman Miami Airport conforms to the modern lifestyle and caters to the spirit of today's cosmopolitan business and leisure travelers. ... more   less 

Additional Information about PULLMAN Miami Airport hotel

Address: 5800 Blue Lagoon Drive, Miami, FL 33126 (Formerly Sofitel Miami)
Region: United States > Florida > Miami
Price Range: RM536 - RM1,103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PULLMAN Miami Airport hotel 4*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, HotelsforEveryone, Priceline, Cancelon, Odigeo, Travelocity and ACCOR so you can book your PULLMAN Miami Airport hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Miami Hotel Miami
Miami Sofitel
Accor Miami
Sofitel Miami Airport
Hotel Style:
#5 Green Hotel in Miami
#17 Luxury Hotel in Miami
#22 Romantic Hotel in Miami
#30 Family Hotel in Miami
#42 Business Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from PULLMAN Miami Airport hotel staff and other travellers.
93 questions
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Questions? Get answers from PULLMAN Miami Airport hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing west for the sunset.”
  • Just after sunset, looking out at lagoon.
 of 5 bubbles DianeD115, 19 Nov 2016 | Read review
“You can hear the planes from some rooms. If it bothers you ask for a quiet room.”
  • Dirty sheets
 of 5 bubbles CarlaMic, 15 Nov 2016 | Read review
“Lagoon views are nice.”
 of 5 bubbles katnegril, 10 Nov 2016 | Read review
“Choose another hotel !”
 of 5 bubbles emilejrm, 4 Nov 2016 | Read review
“We opted for a high floor - quiet with expansive views”
 of 5 bubbles jelico, 26 Oct 2016 | Read review
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