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Crowne Plaza Miami Airport

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Traveller (372)
Room & Suite (433)
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Overview
  • Excellent35%
  • Very good42%
  • Average17%
  • Poor4%
  • Terrible2%
Travellers talk about
“miami airport”(106 reviews)
“front desk”(159 reviews)
“one night”(100 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,549)
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Traveller rating
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428
404
192
63
39
Show reviews that mention
All reviewsmiami airportfront deskone nightlatin cafecatch of the daynext morningshuttle servicebreakfast buffetfree shuttleshort stayroom keyrestaurants within walking distancean overnight staylong flightdolphin mallbusiness centerpre cruise stay
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1 - 5 of 1,126 reviews
Reviewed 6 days ago via mobile

When I arrived at 3 AM I found out my company and canceled my reservation, however Melissa at the front desk found the old reservation reinstated it and did a great job. Even got a pool side room I stay here often and staff is...More

Thank Chris V
Response from pksahora, General Manager at Crowne Plaza Miami AirportResponded 4 days ago

Dear Chris V, Thank You for taking time to share your feedback with us and others. We truly appreciate your loyalty and will always show our respect for your loyalty through our efforts to provide you with the expected service. Should you ever need assistance,...More

Hotel's Favourite
Reviewed 18 March 2018 via mobile

My husband and I stayed here one night following our cruise. We took a taxi to the hotel but I think transportation is available between the seaport and the hotel. We arrived at about 9 am and we were thrilled to get a room right...More

1  Thank Julie B
Response from pksahora, General Manager at Crowne Plaza Miami AirportResponded 18 March 2018

Dear Julie B, We are thrilled to read your generous review after visiting our hotel. So happy that you enjoyed your stay with us and the detailed feedback provided. Thank you for highlighting the services my Business partner Gloria provided you with she sends her...More

Reviewed 1 week ago via mobile

If you go to this hotel - make a point to stop in the Buena Vista bar and see Sayda & Wilson. They exemplify customer service!!! Always so personable and so helpful! Forget the other hotel bars nearby - stop here!!! They will make your...More

Thank ikewetterauer
Response from pksahora, General Manager at Crowne Plaza Miami AirportResponded 5 days ago

Dear ikewetterauer, very happy that you enjoyed your stay with us and the recommendation of the Buena Vista Bar. My Business partners are very focused on providing our visiting guests with special attention to ensure their satisfaction. Hope to welcome you again, Meanwhile safe and...More

Reviewed 1 week ago via mobile

We stayed here for a wedding & I must say the rooms were clean, the bed was comfortable. Only thing the t.v. kept freezing up & the windows could use a good cleaning, otherwise I would stay here again.More

Thank patricia i
Response from pksahora, General Manager at Crowne Plaza Miami AirportResponded 1 week ago

Dear patricia i, Thank You very much for the feedback provided after visiting our hotel. Happy to note that you enjoyed an overall comfortable stay. We will look into the TV freezing issue as I have not heard of it before. The windows will be...More

Reviewed 1 week ago

We stayed here before and after our cruise. This hotel was very convenient for this. The staff is very friendly and helpful. The rooms are clean and comfortable. The first room we had was my favorite overlooking the pool. The second room after the cruise...More

Thank cj-poohfan
Response from pksahora, General Manager at Crowne Plaza Miami AirportResponded 1 week ago

Dear cj-poohfan, we appreciate the details provided in your review and like to Thank You for selecting our hotel and the feedback provided. We will investigate the musty air noted but it could be connected to the heavy rainfalls experienced as of late. Happy to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$98 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Miami
#21 Romantic Hotel in Miami
#24 Business Hotel in Miami
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Miami
#21 Romantic Hotel in Miami
#24 Business Hotel in Miami
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (372)
Room & Suite (433)
Dining (49)
Pool & Beach (42)
Amenities (61)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
lovesflipflops
7 June 2018|
AnswerShow all 7 answers
Response from 190Worldtraveler | Reviewed this property |
Not sure.....give the hotel a call to ask. Sorry I don't know.
0
Votes
ambrosie1229
14 May 2018|
AnswerShow all 7 answers
Response from pksahora | Property representative |
Dear ambrosie1, our gift shop does not sell any cases of water or sodas. As it was recommended in some of the feedback offered it seems to be wise to check with the cruise lines regarding on shore purchases.
0
Votes
Tony R
23 April 2018|
AnswerShow all 6 answers
Response from pksahora | Property representative |
Dear Tony R, while the hotel does not provide transportation to this location, coverage is provided by the local taxi companies and other services such as Uber and Lyft. Appreciate the heads up question and the opportunity... More
0
Votes
Room Tips
"Pool deck rooms with patio"
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"Quiet floors are available if asked for."
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"Any room is good,no airport noise"
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"we were on the top floor. We didn't hear any aircraft noise."
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